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Some rate plans may be open to everyone, while others may be restricted to certain travelers or booking channels. For example: To be eligible for a corporate rate, a guest must be an employee of a company with a negotiated rate agreement with the property. By offering both options, the hotel is more likely to capture both bookings.
Manual work and data errors are a thing of the past as STAAH helps Grand Sunshine Resort streamline distribution and bookings. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms. Thank you Grand Sunshine for sharing your success with STAAH.
Here is our round up of 8 Success Stories from our Expert Partners outlining revenue growth, increased ADR, occupancy, booking growth, pricing changes and direct channel success. The resort connects to as many as 13 online travel agents (OTAs), uses third-party booking engines, PMSs, the GDS, and other systems.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across United Kingdom, Middle East and Sri Lanka, over the past year. Across UK, the Middle East, and Sri Lanka, STAAH SwiftBook held the number four spot.
From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But But is the booking system with google calendar the right choice for your hotel business ? Let's Break It Down Google Calendar helps you manage time and schedule tasks.
Managingbookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
STAAH was recently acquired by Access Management Group , providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. Streamlining operations across all properties in a way that, it doesnt impact their bottom line is among the top concerns of hotel chains.
In the past few decades, the rise of third-party online travel agencies has reflected a gradual decline in direct bookings. However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. In this blog, we have compiled five tips to boost direct bookings.
That's because for hotels of all sizes — from boutique establishments to large hotel chains — cloud-based solutions like Hotel PropertyManagement Systems (Hotel PMS) provide a pathway to reduce overhead costs while enhancing operational efficiency. Take your hotel operations to the cloud.
As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business.
In today’s digital age, online bookings have become the norm for hotels. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry. They allow hotels to: Market available rooms more effectively Get more bookings in less time Reach a wider audience But there’s a catch.
This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. By encouraging guests to book directly through your website, you can keep more of the revenue and build stronger relationships with your guests.
Here are a few examples of direct channels: Walk-In: Once an extremely common form of booking, walk-in guests arrive without having booked in advance. When the front desk agent finalizes the reservation, they manually input it into their PropertyManagement System (PMS) , meaning no additional overhead is required.
A Hotel PropertyManagement System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease. What is Hotel PMS? to make key business decisions.
Managing online bookings is one of the biggest challenges for hotels today, especially when they work with multiple Online Travel Agencies (OTAs) like Booking.com, Expedia, and Agoda. Thats why a Channel Manager is essential. Real-Time Updates Across All Channels No more overbookings or double bookings.
Real-life win: The Beachside Inn in California saw a 30% boost in bookings just by posting daily on Instagram and encouraging guest photos. Can’t match big hotel marketing budgets Hard to get noticed on booking sites Struggle to offer the same perks as chains Here’s what you can do: Show off your uniqueness: Are you family-run?
Call them hotel reports or hotel management system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotel propertymanagement system, it would be next to impossible to extract those reports manually. You can run the report by check-in or checkout date.
Remember the days when booking a hotel meant flipping through glossy brochures or spending hours on the phone? Well, those days are long gone, and in 2025, the hotel booking game has reached a whole new level of sophistication. Ready to become a hotel booking wizard? Let’s dive in! Find your favorite and stick with it!
In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. Hotels that have implemented AI-driven assistant chatbots have seen direct bookings increase by as much as 25%.
Understanding different hospitality technology solutions and their roles – Hotel PMS You can call it a Hotel PMS, hotel propertymanagement system , hotel propertymanagement software, hotel management system, hotel management software, or hotel software. For example, you sell your rooms on 5 OTAs.
Pro Tip: Use tools like rate comparison software or a PMS (PropertyManagement System) to monitor competitors in real-time. ” Key Insight: Promotions encourage direct bookings and help fill rooms during slow periods. Monitor booking patterns for weekends, weekdays, and special events. Perfect for weekend getaways.”
Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A propertymanagement system (PMS) is the ultimate solution. With a well-integrated PMS, hoteliers can maximize visibility across multiple booking platforms, attracting more guests and boosting revenue.
One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office. Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.
A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. What is a PMS in a hotel?
Ever wondered how hotels effortlessly managebookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers.
How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.
Online bookings have become a game changer in the hospitality industry. They allow guests to book rooms at their convenience at any time of the day, improving customer satisfaction. If you're still managingbookings manually, it’s time to make the switch.
You can use your online booking engine to collect this data, and if not surprise them, at least delight them. If you don’t have a direct online booking engine, you need one. Keep reading to learn how to use your booking engine data to get to know your guests – and get more bookings!
A hotel Booking Engine is an online platform or software that allows customers to search for, view, and book hotel rooms and self-catering accommodation directly on a hotel’s or property’s website. Seamless Booking Process And finally, a seamless booking process is fundamental. should be included.
This enhancement has resulted in an impressive 22% improvement in revenue per available room (RevPAR) across their properties, surpassing the 17% improvement reported in 2024.Key ” In 2025, this initiative has led to a staggering 600% increase in extended stay bookings compared to pre-pandemic levels, up from 450% in 2024.
This troubling pattern has manifested across multiple sectors market intelligence providers venturing into revenue management systems, distribution platforms launching their own booking engines, and technology vendors expanding beyond their core services to compete directly with their clients.
According to Bangkok Post , during Songkran 2024, the average booking value surged by a remarkable 30% , thanks to longer trips and more packed itineraries. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.
From last-minute bookings to handling unexpected challenges like weather delays, adaptability ensures that professionals can remain calm and resourceful under pressure. From leveraging propertymanagement systems (PMS) to using online distribution platforms like STAAH , staying updated ensures you can offer faster, more efficient service.
Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. In conclusion, a cloud-based propertymanagement system has multiple advantages over the traditional approach.
A robust booking engine is about more than just accepting reservations. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.
Fraudulent Transactions Hotels face card-not-present fraud where stolen credit cards are used for online bookings. Third-party bookings often confuse guests about who is responsible for processing refunds. Consistent Communication: Display these policies prominently on your website, booking platforms, and OTA listings.
I know, I know, it’s not the sexiest topic, but trust me, it’s the secret sauce to boosting your bookings and keeping those guests coming back for more. Buy Now, Pay Later: The Game Changer Imagine telling your guests they can book that luxury suite now and pay for it in installments. Sounds like a dream? Simple as that.
Hoteliers often face the decision of whether to focus on direct bookings through their website or rely on Online Travel Agencies (OTAs) to fill rooms. Advantages of Direct Bookings Direct bookings occur when guests reserve rooms through a hotel’s website or by calling the property.
Multi-Room & Group Bookings Vacation rentals are popular with intergenerational travelers because of the extra space available (three generations and one bathroom does not make for a pleasant trip). With WebRezPro PropertyManagement System, hotels can combine multiple rooms and sell them as a single “virtual” unit.
Sojern’s commission-based travel advertising helps hoteliers increase direct bookings while only paying after the guest’s stay is complete. Atomize provides a next-generation revenue management platform that enables real-time price optimization, unlocking huge revenue opportunities for hotels around the world.
HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey. Post-Stay Feedback requests, thank-you messages, and exclusive discounts for future bookings.
Data 101 for propertymanagers where and how to start? The objective of this blog is to help propertymanagers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. Travel to your property: Did they drive to your property? Took a tube/train/bus?
It has also become an effective tool for the travel and hospitality industries in maximizing hotel bookings and creating exciting summer adventures for their guests. That said, this blog explores the world of social media, and how to increase summer bookings and give your customers an unforgettable experience through online platforms.
This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. This data includes guest likes, booking trends, and more. It applies historical data and machine learning algorithms to predict booking patterns, seasonal demand, and potential revenue opportunities.
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