Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. So, it is important for the hotels to use right property management software.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

MAY 8, 2024

What is an Airbnb property management service? An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Ensure cleaning and maintenance are up to standard.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Accounting 130

Hotelogix

DECEMBER 19, 2024

This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. This data includes guest likes, booking trends, and more. It applies historical data and machine learning algorithms to predict booking patterns, seasonal demand, and potential revenue opportunities.

Maintenance 100

Maintenance Training Pricing Book 100

InnQuest

JUNE 8, 2023

Chatbots can quickly respond to common questions like booking inquiries, check-in/check-out procedures or facility information, saving both – customer and staff time. Smart algorithms can also detect anomalies, predict maintenance needs and alert users in advance, reducing downtime and improving device longevity.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

STAAH

FEBRUARY 27, 2024

An error-free integration between property management systems (PMS) and channel managers is a need for efficient operations. This guide outlines 4 essential steps as enlisted below: Step 1: Initiation and Agreement Begin by contacting your Opera OXI Account Manager or Sales Manager to express interest in connecting with STAAH.

Maintenance 87

Maintenance Communication Document Accounting 87

Hotelogix

JULY 11, 2024

They also struggle with rising operating costs, including utilities, maintenance, and staffing. Limited resources: Small hotels often have fewer financial and human resources for revenue management than larger chains. Offer incentives such as exclusive discounts, loyalty programs, or added amenities to entice guests to book directly.

Pricing 130

Pricing Download Book Budgeting 130

Hotelogix

FEBRUARY 13, 2024

This exploration delves into the intricate operational requirements of large hotels, the pitfalls of wrong management practices - either manually or via outdated on-premises solutions, and how a cloud-based hotel management software or a hotel property management system (Hotel PMS) acts as a savior, ensuring a seamless performance across the board.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

NOVEMBER 19, 2024

That's because for hotels of all sizes — from boutique establishments to large hotel chains — cloud-based solutions like Hotel Property Management Systems (Hotel PMS) provide a pathway to reduce overhead costs while enhancing operational efficiency.  Take your hotel operations to the cloud.

Demo 130

Demo Housekeeping Maintenance Server 130

Revenue Hub

OCTOBER 16, 2024

NB: This is an article from SiteMinder , one of our Expert Partners The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system.

Maintenance 91

Maintenance Property Management Article Budgeting 91

Hotelogix

AUGUST 27, 2024

Today’s digital travelers have many booking options. This means using a mix of online and offline channels, like Online Travel Agents (OTAs), meta-search engines, direct bookings, reviews, Global Distribution Systems (GDS), and more. It includes bookings made through your hotel's website or over the phone.

Book 130

Book Pricing Maintenance Marketing 130

SiteMinder

OCTOBER 7, 2024

The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system. What defines a hotel tech stack? Interconnectivity.

Property Management 93

Property Management Maintenance Book Training 93

Hotel Owner

OCTOBER 3, 2023

OYO will manage all operational aspects, including guest bookings, housekeeping, and maintenance, offering a flexible engagement term ranging from three to 15 years. OYO aims to ensure optimal property management, helping hotel owners maximise their real estate investments.

Housekeeping 98

Housekeeping Maintenance Property Management Pricing 98

Hotel Owner

OCTOBER 6, 2022

And the solution garnering the greatest consideration often is the property management system. In partnership with Starfleet Research, we’re releasing How Independent Hotels Book Better Performance : Technology’s Vital Role.

Download 105

Download Guest Satisfaction Maintenance Information 105

STAAH

MAY 30, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 85

Book Reservations Article Download 85

Revenue Hub

JUNE 1, 2023

Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless. The channel manager picks reservation and rates updates made in the PMS and immediately distributes them to the connected channel.

Book 79

Book Reservations Article Pricing 79

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Revenue Hub

OCTOBER 6, 2023

For instance, OTA bookings are more expensive than direct bookings (unless your online booking engine charges transaction fees—ouch!), so you want to emphasize those direct bookings. For instance, guests that book through an OTA may be more expensive to acquire because of OTA commission fees (see above).

Book 98

Book Article Maintenance Marketing 98

Hotelogix

OCTOBER 18, 2023

What is a Hotel POS System A Hotel Point of Sale (POS) system is a specialized software solution designed to manage and facilitate various transactions and operations within your hotel environment.    Cost Consideration: Analyze the overall cost, including setup, licensing, and maintenance fees. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. Cost-effectiveness: Cloud solutions are typically more affordable, with pricing structures designed to accommodate the budget constraints of smaller properties.   The challenges are multifold.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Revenue Hub

JANUARY 23, 2024

room cleaning and maintenance costs, F&B costs, spa supplies, and labor. Employ the data in your property management system to get a granular view of revenues – by room type and ancillary product or service – and subtract the associated COGS for each. The lower your COGS, the higher your profit.

Maintenance 83

Maintenance Information Article Property Management 83

Larry Mogelonsky

DECEMBER 11, 2023

It follows that a top priority should be tightening cost controls to optimize profitability ahead of rolling out any new ventures, where traditionally many areas ripe for savings aren’t readily apparent due to the complexity and interconnectedness of hotel operations across multiple properties. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Seamless Check-In/Check-Out.

Book 82

Book Housekeeping Communication Information 82

SiteMinder

JULY 10, 2024

Improve marketing campaigns: AI analyses customer data to create targeted ads and personalised marketing strategies, which can lead to more direct bookings and better sales. The system helps increase direct bookings by displaying room pricing and availability directly within these apps and sending smart follow-ups.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Hotel Business

SEPTEMBER 28, 2023

The company has also sold Destination Residential Management to Lowe. In the near future, the Homes & Hideaways by World of Hyatt platform is expected to feature key existing DRM properties in top U.S. “Residential resort management is how our company began, and it is a service that we know well.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

Revenue Hub

JULY 19, 2023

Secondly, having all your units booked doesn’t mean maximized revenue earned. There are many cases when a hotel manager or a vacation property renter can earn more money with lower occupancy by increasing rental fees. Overall, average hotel occupancy rates range between 65 and 80 percent.

Maintenance 77

Maintenance Article Pricing Scheduling 77

Boutique Hotel News

MARCH 6, 2023

She has led projects ranging from renovation of student rooms and amenity spaces to managing large deferred maintenance projects. She has also project managed the construction of modular buildings from inception through to completion.

Travel and Tourism 254

Travel and Tourism Marketing Catering Business Development 254

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

STAAH

MARCH 14, 2023

Here are some tips to help you create a unique space that will attract more bookings: Define your niche: Consider what makes your home unique and what type of guest would be interested in staying there. This could include providing fresh flowers or a welcome basket with local treats or creating a cozy reading nook with books and blankets.

Communication 75

Communication Book Property Management Maintenance 75

Hotelogix

AUGUST 26, 2024

  Reduced Costs : Effective communication among staff prevents costly mistakes, such as double bookings. Coordination Among Teams: Departments like housekeeping, front desk, and maintenance can coordinate easily.    Emergency Handling: Quick and clear communication helps manage emergencies or safety concerns. 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

SiteMinder

OCTOBER 1, 2024

For example, automating room availability updates, housekeeping schedules, and maintenance requests ensures efficiency, leading to better staff management and faster service. Automated property management systems (PMS) centralise operations, making it easier to manage resources and reduce waste.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

DECEMBER 9, 2024

Significantly reducing equipment repair and replacement costs through predictive maintenance. Predictive maintenance Predictive maintenance tools use sensors to track the performance of key hotel systems, such as HVAC, solar arrays and water heaters, and alert you if any early signs of potential issues are detected.

Maintenance 52

Maintenance Information Book Reservations 52

Hotel Business

JUNE 4, 2024

Maintenance If an ounce of prevention is worth a pound of cure, when it comes to hospitality equipment maintenance, those metrics can be measured in thousands of dollars. This not only bolsters company loyalty but can also drive upsell and future bookings at a much lower investment than front-desk staff time.

Maintenance 69

Maintenance Guest Satisfaction Property Management Housekeeping 69

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Serviced Apartments

OCTOBER 13, 2022

UK: European short-term rental property management company ALTIDO has announced the acquisition of property service platform Sherpa, expanding its footprint in Scotland. The initiative brought in £1 million gross booking value to ALTIDO in August alone. million revenue.

Property Management 52

Property Management Maintenance Property Development Budgeting 52