InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. Maintenance: The maintenance department ensures that all hotel facilities and equipment are in good working condition.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

MARCH 11, 2025

NB: This is an article from Cendyn Subscribe to our weekly newsletter and stay up to date Its a secure way to capture commercial growth at the Find, Book, and Grow stages of the customer journey. This data feeds into digital marketing efforts, ensuring a brand intersects with prospective guests at key moments in their booking journeys.

Marketing 94

Marketing Budgeting Maintenance Book 94

InnQuest

SEPTEMBER 5, 2023

Maintenance and scheduling are crucial. Proper maintenance is crucial for guest services and reservations. Factors like time of booking, length of stay, and room type can influence pricing. Marketing and Promotion Strategies: Create enticing packages and promotions during low-demand periods to stimulate bookings.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Revenue Hub

MARCH 26, 2025

NB: This is an article from TCRM Subscribe to our weekly newsletter and stay up to date A website audit isnt just a maintenance chore; its a strategic necessity that directly impacts revenue. Accuracy Matters More Than You Think Picture this: A guest books a deluxe room with a balcony overlooking the ocean.

Book 70

Book Maintenance Article Reservations 70

Hotelogix

JANUARY 19, 2025

Legacy vs. Cloud-Based PMS Legacy PMS Legacy PMS relies on on-premise servers and requires significant maintenance. Cloud-based PMS eliminates the need for on-premise servers and expensive IT maintenance, making it an affordable solution for hotels of all sizes. Additionally, the cost savings are significant.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

OCTOBER 24, 2024

Be it F&B costing, giftshop, materials management, maintenance management, financial accounting management or HR & Payroll management, a Hotel PMS streamlines everything across all the departments. This would lead to overbooking and double booking. For example, you sell your rooms on 5 OTAs.

Book 130

Book Server Reservations Property Management 130

Hotelogix

MARCH 6, 2025

AI-Powered Personalization: Your Digital Concierge Evolved Artificial Intelligence has transcended buzzword status to become an indispensable ally in 2025: Advanced Chatbots: These sophisticated digital assistants manage everything from bookings to local recommendations with remarkable efficiency, 24/7.

Concierge 130

Concierge Maintenance Book Demo 130

STAAH

JUNE 4, 2024

The hotel booking engine is the main tool that makes booking a hotel easier for both owners and guests. Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. What is a Hotel Booking Engine?

Book 109

Book Guest Satisfaction Reservations Communication 109

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. Read on to learn more about it from Homelike, the platform of choice for midterm bookings.

Book 105

Book Maintenance Scheduling Blog 105

Hotel Owner

MARCH 11, 2025

By integrating IBMs AI driven solutions, Hilton has successfully implemented automated chatbots and predictive maintenance systems. These technologies help in efficiently managing guest inquiries and preemptively addressing maintenance issues before they escalate. A great example is the partnership between Hilton Hotels and IBM.

Maintenance 69

Maintenance Workshop Training Information 69

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Hotel Owner

MAY 25, 2023

It said the positions are available across food and beverage, housekeeping, spa and beauty, grounds and maintenance and activities and leisure. Scotland’s largest independent hotel group, Crieff Hydro Family of Hotels, has launched a summer recruitment drive in readiness for what is anticipated to be a “buoyant summer”.

Book 105

Book Housekeeping Maintenance Training 105

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. Design mobile applications that facilitate room booking, remote key entry, and special deals.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

Revenue Hub

NOVEMBER 16, 2022

Here’s where the good part comes in – by knowing what they are searching for when reading reviews, you can provide the information they need and facilitate their booking decision. If we don’t show both positive and negative reviews, travelers will be more likely to book via OTAs. They want to see it all. “If

Book 96

Book Information Article Maintenance 96

Revenue Hub

MARCH 13, 2023

Refresh and maintain the property: Low season is a great time to perform maintenance tasks and update the hotel’s decor. Brainstorm new strategies to attract direct bookings and start working on ways to get more people into your door once the peak season arrives. Spread the word across all channels and engage with your audience.

Book 96

Book Travel and Tourism Workshop Training 96

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Front desk is the area that guests visit for checking in to the hotel and checking out.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

InnQuest

JUNE 8, 2023

Chatbots can quickly respond to common questions like booking inquiries, check-in/check-out procedures or facility information, saving both – customer and staff time. Smart algorithms can also detect anomalies, predict maintenance needs and alert users in advance, reducing downtime and improving device longevity.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Modern Restaurant Management

SEPTEMBER 8, 2020

And with a big night of service on the reservation books, that’s a good place to be. With issues taken care of at the design level, it’s time to think about maintenance. Without semi-annual inspections and preventive maintenance, there will be more to worry about than ventilation on a hot and humid day.

Maintenance 197

Maintenance Reservations Book Events 197

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. Maintenance requests: If a guest reports a maintenance issue, you can create a maintenance request, assign it to a staff member, and track its progress. You'll always know which rooms are ready for guests.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

SiteMinder

JANUARY 14, 2025

Travelport GDS is a global distribution system vendor that connects travel service providers (hotels, airlines, car hire companies) with travel agents who book these services on behalf of their clients. As a leading GDS vendor, Travelport operates a large online network by which hotels can be found and booked by global travel agencies.

Book 52

Book Maintenance Pricing Marketing 52

Hotelogix

AUGUST 27, 2024

Today’s digital travelers have many booking options. This means using a mix of online and offline channels, like Online Travel Agents (OTAs), meta-search engines, direct bookings, reviews, Global Distribution Systems (GDS), and more. It includes bookings made through your hotel's website or over the phone.

Book 130

Book Pricing Maintenance Marketing 130

STAAH

FEBRUARY 27, 2024

Discuss licensing, installation, and maintenance fees to ensure financial clarity. Set up authentication credentials, endpoints, and configure ARI endpoint and booking posting methods. Step 4: Testing, Monitoring, and Maintenance Test reservations to confirm the seamless flow of data between Opera OXI and STAAH.

Maintenance 98

Maintenance Communication Document Accounting 98

Larry Mogelonsky

JANUARY 27, 2025

As Venezuelan immigrants, the Abbo family is driven by the desire to steward the local community; they are highly involved, long-term real estate owners who have realized that stable ownership and really caring about a property results in more job security and higher employee retention.

Events 130

Events Guest Satisfaction Maintenance Information 130

Hotel Business

FEBRUARY 6, 2025

The report found that property-level costs overall rose faster than revenue and that specific expenses associated with operations and maintenance, sales and marketing and IT each rose nearly 5% in 2024, further intensifying a challenging hotel operations environment.

Travel and Tourism 64

Travel and Tourism Maintenance Events Book 64

Revenue Hub

JULY 12, 2024

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Fast forward to today, and the hospitality world demands a PMS that can juggle more than just bookings. An example would be a situation where a guest books a room through an OTA.

Book 62

Book Housekeeping Back of House Reservations 62

Hotelogix

JULY 11, 2024

They also struggle with rising operating costs, including utilities, maintenance, and staffing. Leverage historical data, market trends, and competitor pricing to adjust your rates in real-time, ensuring that you capture the full value of each booking. Actively manage your hotel's online reputation by engaging with guest reviews.

Pricing 130

Pricing Download Book Budgeting 130

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. Global hospitality technology company OYO has announced the launch of Managed by OYO.

Maintenance 97

Maintenance Housekeeping Book 97

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. Most digital marketing agencies offer many important solutions for small to medium-sized restaurants, including: Website design, monitoring, and maintenance. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

Hotelogix

OCTOBER 18, 2024

Various software solutions can streamline tasks like booking management, payment processing, and inventory control, making the overall operation more efficient. Common Operational Challenges Faced by Hotels Hotels often face challenges such as staffing shortages, high turnover rates, and maintenance issues.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

OCTOBER 14, 2023

Total Available Rooms Total Available Rooms are the number of rooms which are readily there to be booked in the hotel. Now, the difference between the Total Available Rooms and Total Rooms available at the hotel is that the Total Available Rooms does not include rooms which aren’t in working condition or are undergoing maintenance.

Maintenance 130

Maintenance Book Marketing Definition 130

Hotel Business

JULY 22, 2024

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings. While there’s no deadline, the writing is on the wall—landlines are becoming increasingly obsolete.

Regulatory Compliance 107

Regulatory Compliance Communication Maintenance Guest Satisfaction 107

InnQuest

SEPTEMBER 28, 2022

Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades. To Wrap It Up.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Hotelogix

FEBRUARY 13, 2024

In a 200+ room establishment, manually managing bookings, arrivals, and departures can lead to errors such as booking conflicts or delays in service, immediately impacting guest perceptions and satisfaction. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Modern Restaurant Management

JANUARY 24, 2025

Resources like my book, Understanding the Green Industrial Revolution: An Interdisciplinary Look at the Hospitality Industry, are also excellent starting points for understanding how induction aligns with sustainability goals.

Training 179

Training Maintenance Article Book 179