Horizon Hospitality

NOVEMBER 13, 2024

Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service. Digital platforms also allow hotels to manage bookings, handle guest requests, and optimize room allocation in real-time, improving operational efficiency and service quality.

Concierge 130

Concierge Guest Satisfaction Housekeeping Maintenance 130

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas. Book a Demo with Hotelogix PMS

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

FEBRUARY 13, 2024

In a 200+ room establishment, manually managing bookings, arrivals, and departures can lead to errors such as booking conflicts or delays in service, immediately impacting guest perceptions and satisfaction. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotel Owner

OCTOBER 3, 2023

As part of the programme, OYO, through a team of professionals, will handle all operational aspects, including guest bookings, housekeeping, maintenance, and more. Global hospitality technology company OYO has announced the launch of Managed by OYO.

Maintenance 97

Maintenance Housekeeping Book 97

Revenue Hub

JULY 12, 2024

In the not-so-distant past, hotel PMS were glorified booking engines, handling reservations and basic operations like housekeeping. Fast forward to today, and the hospitality world demands a PMS that can juggle more than just bookings. An example would be a situation where a guest books a room through an OTA.

Book 62

Book Housekeeping Back of House Reservations 62

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Housekeeping Accounting 130

Hotelogix

NOVEMBER 19, 2024

On-premises or server-based hotel management systems require you to invest upfront in costly hardware, a dedicated IT team, and ongoing maintenance expenses. Your front desk employees can manage bookings and guest inquiries from any location, while managers can oversee operations and access reports while on the go. 

Demo 130

Demo Housekeeping Maintenance Server 130

Hotelogix

DECEMBER 19, 2024

This data includes guest likes, booking trends, and more. It applies historical data and machine learning algorithms to predict booking patterns, seasonal demand, and potential revenue opportunities. Maintenance Planning: Spot equipment problems and fix them before they break. But how can you interpret all this information?

Maintenance 100

Maintenance Training Pricing Book 100

Hotel Owner

MARCH 24, 2023

The Luxury Lodges team will handle all rental instructions, from bookings to ongoing maintenance and housekeeping. Buyers can also sublet the property and are not subject to council tax or stamp duties.

Housekeeping 105

Housekeeping Maintenance Catering Pricing 105

Hotel Business

JANUARY 30, 2023

Bed bug infestations are lightning rods for lawsuits, negative media attention and poor reviews on booking sites. Alternatively, housekeeping staff can be trained to conduct these impromptu inspections during linen exchange and room turnover. There is a very high psychological and emotional impact that bed bugs have on your guests.

Housekeeping 110

Housekeeping Information Maintenance Article 110

Hotel Owner

OCTOBER 3, 2023

OYO will manage all operational aspects, including guest bookings, housekeeping, and maintenance, offering a flexible engagement term ranging from three to 15 years. Global hospitality technology company OYO has introduced the ‘Managed by OYO’ programme.

Housekeeping 98

Housekeeping Maintenance Property Management Pricing 98

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.

Housekeeping 83

Housekeeping Maintenance Pricing Information 83

Larry Mogelonsky

DECEMBER 11, 2023

But while decreasing the cost per acquisition to then increase gross profit per booking is a noble objective, hotels may still be hamstrung by a combination of out-of-service (OOS) and out-of-order (OOO) rooms, throttling occupancies, when demand exists, by as much as 5%. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. Housekeeping positions in a hotel. Housekeeping positions in a hotel.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

JUNE 18, 2024

reservations, housekeeping, maintenance, etc.), It can help them make better, data-based decisions on important questions such as staffing, housekeeping schedules, hiring, etc. – as well as ensuring that the front desk provides the best possible customer service to guests, 24/7.

Guest Satisfaction 104

Guest Satisfaction Pricing Housekeeping Communication 104

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities.

Travel and Tourism 95

Travel and Tourism Guest Satisfaction Events Housekeeping 95

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. The booking window is short and sharp, ranging from 15 to 38 days, in our experience. This will help manage expectations and avoid conflicts.

Concierge 105

Concierge Housekeeping Maintenance Book 105

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Online deals are booked by genuine guests and major transactions are paid in advance. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same.

Book 83

Book Housekeeping Communication Information 83

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Making beds.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Hotel Owner

MARCH 15, 2023

Consider digital marketing, social media, and content marketing to build your brand and drive bookings. Key Positions Recruit for critical roles, including general manager, front desk staff, housekeeping, and maintenance, to ensure smooth operations. This will improve your website’s visibility and increase organic traffic.

Book 105

Book Marketing Housekeeping Training 105

Hotel Owner

NOVEMBER 5, 2024

They need to withstand constant foot traffic and housekeeping trolleys while maintaining a peaceful environment for guest rooms. The latest trend is towards luxury vinyl tiles that mimic natural materials while offering superior durability and maintenance properties. Corridors Hotel corridors face unique challenges.

Maintenance 72

Maintenance Housekeeping Book 72

Revenue Hub

OCTOBER 25, 2023

Hotels using advanced revenue management technology can quickly adjust rates hundreds or even thousands of times each day based on more frequent trends and booking behavior updates. When hotels operate at capacity, it’s crucial for the front desk, housekeepers, maintenance workers, IT, marketing, and more to be in complete alignment.

Book 89

Book Housekeeping Information Maintenance 89

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Hotel Owner

OCTOBER 24, 2024

Under this leasehold programme, OYO UK will take full responsibility for all operational aspects of these properties, including guest bookings, housekeeping, and maintenance. This expansion aims to ramp up its operations in the UK market, while offering hotel owners a “worry free approach to revenue generation”.

Maintenance 52

Maintenance Housekeeping Book Marketing 52

Hotel Business

SEPTEMBER 28, 2023

When the offering launches, which is expected in the coming weeks, World of Hyatt members will have direct booking access to a collection of short-term private home rentals from beachfront escapes to mountainside ski chalets, where they can earn and redeem points beyond the traditional hotel stay.

Resort Management 100

Resort Management Procurement Concierge Housekeeping 100

SiteMinder

MAY 8, 2024

Depending on the nature of their services, they may take care of housekeeping, maintenance, and ensure compliance with local regulations, allowing you to focus on expanding your portfolio and increasing your revenue. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

Hotelogix

JANUARY 2, 2025

Technologies like self-check-in/check-out in hotels , systems to manage housekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork. Hotel Technology Trends and Hotelogix Web Booking Engine As 2025 nears, hotel tech keeps changing fast.

Training 100

Training Pricing Concierge Book 100

Hotelogix

AUGUST 26, 2024

  Reduced Costs : Effective communication among staff prevents costly mistakes, such as double bookings. Coordination Among Teams: Departments like housekeeping, front desk, and maintenance can coordinate easily.    Emergency Handling: Quick and clear communication helps manage emergencies or safety concerns. 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Revenue Hub

NOVEMBER 21, 2022

Think: your website, live chat agents, booking engine, social media profiles, etc. Guests have come to expect that many processes are automated; for example, when they book through a hotel’s booking engine, they expect an automated confirmation email to be delivered immediately. . Find ways to go above and beyond.

Book 78

Book Communication Article Housekeeping 78

Hotel Business

JUNE 4, 2024

Maintenance If an ounce of prevention is worth a pound of cure, when it comes to hospitality equipment maintenance, those metrics can be measured in thousands of dollars. This not only bolsters company loyalty but can also drive upsell and future bookings at a much lower investment than front-desk staff time.

Maintenance 69

Maintenance Guest Satisfaction Property Management Housekeeping 69

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Revenue Hub

MAY 15, 2023

This article will examine how to eliminate friction, increase personalization, and drive conversions at every stage of the guest journey, from booking, to the guest welcome, to payments and dining, to the guest departure. Make it easy for guests to book direct. Of course, eliminating friction does not end at booking.

Book 63

Book Article Information Housekeeping 63

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. On the revenue side, categorise income into room bookings, food and beverage sales, spa services, conference facilities, and any other ancillary services. A note for seasonal hotels.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59