Horizon Hospitality

SEPTEMBER 4, 2024

Problem-Solving: Turning Challenges into Opportunities In the dynamic environment of hospitality, unexpected issues are the norm rather than the exception. Whether it’s a booking error, an unhappy guest, or a supply shortage, your ability to think on your feet and resolve problems quickly is vital.

Hospitality Management 130

Hospitality Management Customer Service Communication Server 130

SiteMinder

DECEMBER 19, 2023

CHAP Hospitality Management Company Limited provides professional hotel management services, with more than 20 years of experience helping small to medium hotel operators manage both sales and service. including acting as General Manager of the hotels he manages and working with SiteMinder’s platform.

Hospitality Management 105

Hospitality Management Book Pricing Budgeting 105

Les Roches

MARCH 31, 2025

Well done: alumna Joan Tuao Rumsey celebrates publication of her new book Steak Simplified 31st March, 2025 In this article Mouth-watering opportunities Recipe for success All the right ingredients A taste of the high life Perfect preparation Do you know your entrecte from your Scotch fillet? Your bavette from your sirloin?

Book 52

Book Marketing Housekeeping Hospitality Management 52

Revfine

OCTOBER 28, 2024

In this article, we interview Pablo Torres, a hospitality management expert specializing in revenue optimization and guest experience. With over 20 years in the industry, Pablo develops innovative strategies that drive ancillary revenue and operational efficiency.

Article 75

Article Hospitality Management Book Marketing 75

InnQuest

JANUARY 5, 2023

Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. To book a demonstration of our award-winning hotel management software , click here. About InnQuest.

Property Management 224

Property Management Book Catering Reservations 224

STAAH

SEPTEMBER 18, 2023

STAAH’s powerful and dynamic online distribution and booking capabilities will play a critical role in enabling this vision. We know through various surveys that today’s traveller is highly tech-savvy and seeks seamless connection from booking to service.

Hospitality Management 104

Hospitality Management Book 104

Revenue Hub

JANUARY 10, 2025

These can be delivered at the right time, with the right messaging, to drive direct bookings and enhance guest satisfaction. For example, a guest who frequently books spa treatments might receive a personalized package deal during their next visit, complete with room upgrades and spa discounts.

Pricing 109

Pricing Guest Satisfaction Book Marketing 109

Hotelogix

JANUARY 19, 2025

With a well-integrated PMS, hoteliers can maximize visibility across multiple booking platforms, attracting more guests and boosting revenue. Unlimited POS Outlets Managing outlets like restaurants, bars, and spas becomes effortless with a PMS that supports unlimited Point of Sale (POS) integrations.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

eHotelier

OCTOBER 1, 2024

Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing.

Marketing 130

Marketing Book Hospitality Management 130

InnQuest

JANUARY 5, 2023

Introduce Loyalty Programs – Lastly, building a customer loyalty program is an excellent way to reward your clients for their continued support and encourage them to book their stay with you in the future. At InnQuest , we understand the importance of the challenges faced by businesses in the hospitality industry.

Travel and Tourism 223

Travel and Tourism Property Management Blog Book 223

InnQuest

FEBRUARY 1, 2023

This can be done by: Implementing energy-efficient measures Using eco-friendly products Promoting recycling and composting Be Where Your Audience Is A significant development that hotel managers need to be aware of is the rise of online booking and review platforms. Learn more about us here.

Pricing 221

Pricing Book Information Budgeting 221

InnQuest

MARCH 2, 2023

Invest in Technology Technology has become an essential tool in the hospitality industry, and investing in the right technology can help streamline operations and improve guest experiences. This includes everything from online booking systems and inventory management to customer relationship management tools.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

Hotel Business

DECEMBER 20, 2023

Bruce Baerwalde, president, McKibbon Hospitality; Gregg Forde, president/ COO, Island Hospitality Management (IHM); and Kyle Hughey, CEO, Charlestowne Hotels, discuss the year that was 2023 and look ahead to 2024, plus the top management companies’ ranking and company contact information.

Book 59

Book Download Information Hospitality Management 59

Hospitality Net

OCTOBER 1, 2024

San Diego, CA – Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing.The agreement will provide joint customers with advanced tools (..)

Marketing 98

Marketing Book Hospitality Management 98

InnQuest

JUNE 6, 2023

Emergence of alternative lodging options: Firstly, it is clear that OTAs have become an integral part of the travel and hospitality industry, providing a convenient and efficient platform for travellers to book accommodations and experiences. Book a demonstration of our award-winning hotel management software here.

Travel and Tourism 131

Travel and Tourism Book Blog Pricing 131

Revenue Hub

MARCH 31, 2025

that specific country is driving high NetADR bookings.This is the intelligence required to target and acquire more of those type bookings to increase the overall NetADR of the hotel. This collaboration integrates Duettos cutting-edge revenue strategy platform with Cloudbeds hospitality management software.

Reservations 65

Reservations Communication Hospitality Management Article 65

InnQuest

AUGUST 25, 2022

It is a San Francisco-based company that helps hotels connect with guests at all stages of the journey, deliver exceptional experiences, and drive more bookings. At InnQuest, our team understands the challenges that hospitality businesses face these days. About InnQuest.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Revenue Hub

FEBRUARY 11, 2025

AI agents are reshaping the hospitality industry, automating repetitive tasks, optimizing revenue strategies, and enabling more meaningful guest interactions. From chatbots that handle customer inquiries in seconds to algorithms that predict travel demand, AI is unlocking new possibilities in hospitality management and customer service.

Article 70

Article Pricing Customer Service Hospitality Management 70

InnQuest

JUNE 13, 2023

It drives bookings, increases brand awareness and boosts revenue. Do you want to increase bookings by a certain percentage? About InnQuest: InnQuest’s mission isn’t just to provide the best hospitality management system but to ensure hospitality businesses are supported whenever they need it.

Marketing 140

Marketing Blog Book Reservations 140

Hotel Owner

MARCH 11, 2025

Enhanced Operational Efficiency Operational efficiency is the cornerstone of successful hospitality management. For instance, by integrating with Protel Cloud PMS from Planet, iVvy allows venues to seamlessly manage bookings, billing, and guest information. A great example is the partnership between Hilton Hotels and IBM.

Maintenance 69

Maintenance Workshop Training Information 69

STAAH

MAY 7, 2024

Your sales strategy must reflect a dedication to providing an exceptional guest experience while also prioritizing maximizing room bookings. Let’s explore some effective sales strategies that maintain guest satisfaction while driving bookings. For instance, early bird booking incentives can be particularly enticing.

Marketing 109

Marketing Guest Satisfaction Banquet Operations Book 109

InnQuest

OCTOBER 31, 2022

A computerized guest book’s capacity to provide guests with individualized experiences is one of its key advantages. The booking process will speed up with integrated payment processing, which will also cut down on manual reconciliation delays. Book a demonstration of our award-winning hotel management software here.

Property Management 221

Property Management Communication Book Information 221

InnQuest

SEPTEMBER 28, 2022

InnQuest’s award-winning hotel management software is known to simplify operations, boost revenue and support business growth. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Accounting Book 130

Hotel Owner

OCTOBER 17, 2023

Birmingham-based asset management company Switch Hospitality Management Ltd, has said it has continued to experience strong post-pandemic results, as its flagship hotel and events space, Park Regis Birmingham, exceeded pre-pandemic performance. Direct reservations at Park Regis have also increased from 10.2%

Events 97

Events Hospitality Management Reservations Book 97

Hospitality Net

MAY 1, 2024

Hospitality management platform Cloudbeds has found travellers were booking accommodation further in advance in 2023 across all regions, except in North America.

Reservations 74

Reservations Book Hospitality Management 74

InnQuest

JANUARY 26, 2023

Hotel management solutions give hoteliers easy-to-use tools that streamline and automate their operations and improve guest experiences. Applications of such solutions involve booking engine s, hotel CRM , channel managers, revenue management systems (RMS), etc.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hospitality Net

APRIL 2, 2025

Inntopia, the leader in unified booking engine technology, announces a new integration with Cloudbeds, the innovative leader in hospitality management technology.

Book 40

Book Hospitality Management 40

InnQuest

MARCH 1, 2023

For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. Delayed responses A guest may get frustrated the longer a hospitality establishment waits to respond to their question. Guests still anticipate seeing someone at the front desk.

Communication 219

Communication Reservations Book Information 219

Hotel Owner

NOVEMBER 11, 2024

He notes that his experience with crisis management allowed him to guide Cedar Court through with a steady hand, adding, “Covid didn’t allow us much choice. This adaptive approach is something Topley believes will define the future of hospitality management. We had to shift our thinking and find innovative ways to keep going.”

Hospitality Management 72

Hospitality Management Book Marketing 72

InnQuest

JULY 29, 2022

The goal is to boost visibility, drive bookings and maximize profitability by selecting the right mix of channels. While a hotel marketing strategy’s focus is limited to creating awareness about the hotel and generating demand, a hotel distribution strategy focuses on securing bookings and maximizing profits for the business.

Reservations 130

Reservations Book Pricing Information 130

Revenue Hub

SEPTEMBER 6, 2024

True personalization involves integrating tailored interactions both online and on-property, enhancing guest service, fostering emotional connections, and driving loyalty and future bookings. Technology, data, and intelligence Hoteliers have access to a vast amount of data within their hospitality management systems.

Guest Retention 107

Guest Retention Article Definition Hospitality Management 107

Revenue Hub

MAY 15, 2023

NB: This is an article from RateGain Ergo, the art of vending hotel accommodations is quintessential to your triumph as a hospitality manager or operator. To secure group bookings, it is most cost-effective to connect directly with planners. Additionally, prioritizing a social media strategy can help increase direct bookings.

Travel and Tourism 97

Travel and Tourism Book Guest Satisfaction Article 97

Hospitality Net

DECEMBER 20, 2023

SAN DIEGO, December 20, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the release of its highly anticipated ’Big Book of OTAs: A Hotelier’s Guide to Top Distribution Channels’ for 2023.

Book 52

Book Reservations Hospitality Management Marketing 52

InnQuest

NOVEMBER 24, 2022

Why Are CRM Systems Essential in Hospitality Management? . Along with the other core features of a Property Management System such as a booking engine and channel manager , a CRM system takes hotel management to the next level of efficiency. Efficiency? . Organising Customer Data . Increase Revenue .

Communication 130

Communication Book Reservations Marketing 130

Hospitality Net

OCTOBER 29, 2024

The Hotels Network (THN), a full-stack growth platform for hotels worldwide, and Cloudbeds, the premier hospitality management software platform, have entered a strategic partnership designed to help hoteliers optimize their direct channel strategies.

Book 52

Book Hospitality Management 52

Revenue Hub

AUGUST 25, 2023

NB: This is an article from Mews Returning guests help stabilize occupancy rates and reduce the costs of acquiring new guests, especially since new bookings can be less predictable. They are also less price-sensitive and will book even if rates are higher than usual. Plus, you get the benefit of positive word-of-mouth marketing.

Book 98

Book Workshop Article Pricing 98