Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. It is a maddening reality for many hoteliers.

Guest Satisfaction 100

Guest Satisfaction Training Housekeeping Scheduling 100

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.

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Guest Satisfaction Maintenance Pricing Book 218

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Clean and well-maintained rooms are essential for guest comfort and safety.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

FEBRUARY 15, 2023

Attribute-based pricing is a booking strategy where you promote additional attributes that incrementally increase the price of a booking , rather than advertising a flat rate then offering discounts. Maximum guest occupancy per room Bedding types (quality of linen, etc.) What is attribute-based pricing?

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Guest Satisfaction Pricing Book Reservations 98

Hotelogix

FEBRUARY 28, 2025

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Years ago, guests called receptionists for every request. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. The result?

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Book Guest Satisfaction Guest Retention Training 130

SiteMinder

MARCH 25, 2025

A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

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Reservations Housekeeping Guest Satisfaction Book 52

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

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Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.

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Guest Satisfaction Training Demo Housekeeping 200

Hotelogix

DECEMBER 19, 2024

This data includes guest likes, booking trends, and more. It applies historical data and machine learning algorithms to predict booking patterns, seasonal demand, and potential revenue opportunities. This system combined information from their property management system booking platform, and sources tracking competitor prices.

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Maintenance Training Pricing Information 100

Hotelogix

NOVEMBER 9, 2023

Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. Storing guest data in your hotel management software will help you provide a personalized service to new and existing guests. Connect with your guests online once the booking is in place.

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Housekeeping Book Guest Satisfaction Blog 245

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease.

Property Management 130

Property Management Housekeeping Maintenance Server 130

SiteMinder

MARCH 17, 2025

A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.

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Guest Satisfaction Book Blog Information 52

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

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Reservations Guest Satisfaction Book Property Management 130

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. It provides an up-to-date overview of all tasks, guest requests, and complaints, organized by room and staff. Benefits of these reports Here they are.

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Housekeeping Reservations Information Budgeting 147

Hotelogix

OCTOBER 18, 2024

The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here.  Housekeeping A clean and well-maintained room is essential for guest satisfaction.

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Housekeeping Maintenance Reservations Accounting 147

Hotelogix

OCTOBER 17, 2024

Boosting Guest Satisfaction: Guest feedback is critical for any hotel. KPIs such as the Net Promoter Score (NPS) and customer satisfaction ratings provide valuable insights into what guests think about their experience. This information is vital for making changes that enhance guest satisfaction.

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Guest Satisfaction Book Information Property Management 130

Hotelogix

APRIL 22, 2024

Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool. Importance of Analysing Hotel Data Hotel data encompasses various information, from guest bookings and preferences to revenue figures and occupancy rates. What is Hotel Data?

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Guest Satisfaction Book Pricing Reservations 130

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

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Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Metasphere

DECEMBER 5, 2024

Guests expect seamless experiences, from booking to checkout, while hotel management faces the challenge of balancing operational excellence and exceptional guest satisfaction. Relying on manual processes or outdated systems can lead to inefficiencies, errors, and dissatisfied guests.

Housekeeping 52

Housekeeping Scheduling Budgeting Guest Satisfaction 52

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotel Business

SEPTEMBER 3, 2024

This triggered a domino effect, impacting hotel bookings as stranded travelers frantically rebooked flights and adjusted itineraries, leading to a surge in last-minute cancellations and requests to modify their stay. Most reservations tend to include a range of tailored options, from airport pickup, dining reservations and golf bookings.

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Hotelogix

NOVEMBER 29, 2024

Even before the moment they step foot in your establishment, guests require respectful and expeditious service. This infers check-in should be instantaneous; activities should be simple to book and maintain, and services like transportation or turndown should be professionally handled with deliberate forethought.

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Guest Satisfaction Valet Services Housekeeping Document 130

eZee Absolute

JANUARY 23, 2025

Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. It ensures no double bookings, so you wont have to deal with that awkward “ I just checked, sorry, we dont have room ” conversation. And now with AI, you can cater to your guests even better.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

Hotelogix

FEBRUARY 22, 2024

It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want.  You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

Hotelogix

SEPTEMBER 5, 2024

The growing demand for contactless services, driven by technological advancements and evolving guest expectations, has solidified the role of automated systems in modern hotels. These systems provide a unified experience from booking to checkout, meeting the high expectations of today’s tech-savvy travelers.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

The growing demand for contactless services, driven by technological advancements and evolving guest expectations, has solidified the role of automated systems in modern hotels. These systems provide a unified experience from booking to checkout, meeting the high expectations of today’s tech-savvy travelers.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

eZee Absolute

NOVEMBER 11, 2024

These incidents can occur in various forms—whether it’s a fake ID being presented at the front desk or stolen credit card information being used for bookings. This relentless tide of fraud doesn’t just happen in isolated instances; it seems to pop up everywhere, undermining the security of businesses and the confidence of guests.

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Information Reservations Guest Satisfaction Book 59

Hotelogix

FEBRUARY 13, 2025

In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. With tools like a Web Booking Engine , you can present upsell options during the booking process in a subtle, engaging way.

Guest Satisfaction 100

Guest Satisfaction Book Reservations Catering 100

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. They demand convenience, speed, and a seamless journey from booking to check-out.

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Guest Satisfaction Housekeeping Article Reservations 109

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. Ensure real-time OTA distribution with a Channel Manager OTAs are a significant source of bookings, and you must work with multiple OTAs to drive more indirect bookings.

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Book Front Desk Operations Reservations Property Management 130

Hotelogix

JANUARY 29, 2025

Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Enhancing Guest Experiences Let’s face it – in 2025, guests expect more than just a comfy bed and a decent shower. You can wave goodbye to double bookings and welcome perfect harmony!

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Concierge Training Pricing Book 145

eZee Absolute

JANUARY 16, 2024

From staff shortage to housekeeping issues, from staying competitive to operational issues, this blog explores all and discusses effective ways to solve them. Read More Hotel Digital Marketing Strategies to Maximize Your Bookings Maintaining your hotel’s online presence is a must, given this is your first impression for guests.

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Blog Guest Satisfaction Pricing Marketing 102

Revenue Hub

JUNE 27, 2024

A guest’s stay starts far before they step foot on the property. The instant a reservation is booked, the guest experience begins! Instead of waiting hours in the lobby, they’re welcomed into the comfort of their room – a simple act that speaks volumes about your commitment to guest satisfaction.

Workshop 108

Workshop Guest Satisfaction Housekeeping Training 108

Hotel Owner

JUNE 18, 2023

These costs may include housekeeping wages, utilities, and amenities. Customer Satisfaction Index (CSI) CSI measures the degree of customer satisfaction with your hotel’s service and facilities. Monitoring and working on improving your ORS can drive more bookings. Booking Channels Identifying which channels (e.g.,

Book 105

Book Strategic Planning Guest Satisfaction Information 105

Revenue Hub

AUGUST 1, 2023

NB: This is an article from TrustYou It’s no longer a matter of debate – in the world of hospitality, guest reviews have a signficant impact on a hotel’s reputation and future bookings. If you’re looking for more information, check our complete guide on how to respond to guest reviews. #1

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Guest Satisfaction Housekeeping Article Blog 96