Hotelogix

FEBRUARY 28, 2025

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Years ago, guests called receptionists for every request. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. The result?

Book 130

Book Guest Satisfaction Guest Retention Training 130

Hotelogix

MAY 16, 2024

Ensure real-time OTA distribution with a Channel Manager OTAs are a significant source of bookings, and you must work with multiple OTAs to drive more indirect bookings. Boost online reach: Automatically update your room availability across all platforms in real time, helping capture every possible booking.

Book 130

Book Front Desk Operations Reservations Property Management 130

Revenue Hub

DECEMBER 13, 2024

NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date Hotels that prioritize loyalty programs not only retain guests but also benefit from increased bookings, higher spending per guest, and long-term advocacy. This drives revenue while enhancing the guest experience.

Book 109

Book Guest Retention Article Events 109

STAAH

FEBRUARY 13, 2023

AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. These are computer programmes trained to perform a specific task at a user’s request. What does AI mean for hoteliers?

Guest Retention 98

Guest Retention Information Book Housekeeping 98

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

Revenue Hub

JANUARY 27, 2023

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow. It’s a win-win.

Guest Retention 95

Guest Retention Scheduling Article Book 95

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. Promotions, discounts, and special offers are practical tools to attract new guests, especially during off-peak seasons.

Guest Retention 100

Guest Retention Marketing Pricing Training 100