Revenue Hub

JANUARY 26, 2024

However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

Guest Retention 87

Guest Retention Communication Article Guest Satisfaction 87

Hotelogix

OCTOBER 30, 2024

Guests expect prompt responses and personalized attention throughout their stay. Utilizing technology, such as mobile check-ins and AI chatbots, can enhance service efficiency and guest satisfaction. Read Also: Strategies to Increase Customer Loyalty in Hotel Industry Book a Demo with Hotelogix

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Hotelogix

MAY 16, 2024

Ensure real-time OTA distribution with a Channel Manager OTAs are a significant source of bookings, and you must work with multiple OTAs to drive more indirect bookings. Boost online reach: Automatically update your room availability across all platforms in real time, helping capture every possible booking.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. This personalized approach enhances the overall guest experience, increasing guest satisfaction and loyalty.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

JANUARY 11, 2024

By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics. This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making.

Guest Satisfaction 81

Guest Satisfaction Pricing Guest Retention Marketing 81

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

MAY 18, 2023

Marketing By choosing the right marketing tools, such as a robust CRM system, hotels can capture and store guest data from all distribution channels. This in turn can be used to create targeted marketing campaigns that resonate with their audience and drive high-value bookings.

Front Desk Operations 80

Front Desk Operations Cost Reduction Book Training 80