Hotel Business

DECEMBER 12, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Hotelogix

NOVEMBER 10, 2023

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. The front desk module will typically include features like a reservation management system.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

eZee Absolute

JANUARY 23, 2025

eZee Absolute gives you a streamlined and efficient multi-property system that handles everything from reservations to invoicingall under one umbrella. Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. And guess what?- Its like having your PMS in your back pocket.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

Hotel Business

MAY 16, 2023

If your guests can’t leverage mobile check-in features and your staff can’t manage reservations, billings, vacancies or reports from a smartphone or tablet, you’re severely restricting the convenience of the guest experience as well as your hotel’s operational efficiency.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

Hotel Business

MAY 3, 2023

According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We Turnbull agreed.

Front Desk Operations 105

Front Desk Operations Presentation Training Scheduling 105

eZee Absolute

JULY 15, 2024

Managing reservations across various platforms, overseeing restaurant operations, and maintaining an engaging online presence became increasingly time-consuming. Challenges Faced Running a hotel in a tourist hotspot like Shantiniketan during peak seasons is no easy feat.

Front Desk Operations 52

Front Desk Operations POS Systems Reservations Housekeeping 52

eZee Absolute

SEPTEMBER 26, 2024

“Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving her resort with a significant loss. It’s when a guest books a room but simply doesn’t turn up without canceling. Are they solo travelers, groups, or business bookings?

Guest Satisfaction 52

Guest Satisfaction Book Communication Front Desk Operations 52

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Your hotel management system is not only important for your own day-to-day operations, but it’s a vital part in improving overall guest experience.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Include timelines and expected ROI for each project.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

eZee Absolute

NOVEMBER 16, 2022

You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. It eliminates the need for the front desk as it handles bookings, check-ins/outs, provides room keys, processes payments, and such likes. Looks like a dream?

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 1, 2024

Front desk receptionist This is the first point of contact for guests at hotels in the UAE. Their responsibilities encompass a range of tasks, including welcoming guests upon arrival, facilitating the check-in and check-out process, managing reservations and addressing guest requests.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JUNE 27, 2024

Hospitality careers With so many hotels, resorts and dining options, there are plenty of roles in classic hospitality settings that you might want to consider: Hotel manager: overseeing all aspects of hotel operations, including guest services, staffing, facilities management and revenue generation Resort manager: managing the day-to-day operations (..)

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52

Les Roches

JUNE 26, 2024

They are typically shorter in duration than degree programs and focus on topics such as front desk operations, event planning, revenue management or food safety. Certificate programs Hotel management certificates offer specialized training in specific areas.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

AUGUST 10, 2023

Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

SEPTEMBER 25, 2024

Bachelor in hospitality management Front desk and guest services The first point of contact for guests is the front desk. This role involves checking guests in and out, handling reservations and providing information about the hotel and local attractions.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Hotelogix

MARCH 27, 2025

A user-friendly interface streamlines everything from your booking system to guest billing—simplifying workflows, reducing errors, and supporting staff in delivering exceptional guest experiences. Front Desk Operations A simplified front desk module within your hotel management software ensures faster check-ins and check-outs.

Guest Satisfaction 100

Guest Satisfaction Housekeeping Front Desk Operations Book 100

Hotelogix

FEBRUARY 27, 2025

Suddenly, a VIP guest storms up, frustrated that their suite has been double-booked. With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. How often do billing mistakes lead to guest dissatisfaction?

Housekeeping 100

Housekeeping Guest Satisfaction Front Desk Operations Pricing 100