This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service What are the Common Challenges Hotel FrontDeskOperations Face? Frontdesk staff have to deal with demanding requests and impatient attitudes.
Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A propertymanagement system (PMS) is the ultimate solution. What is Hotel Management Software? It supports critical areas such as frontdeskoperations, housekeeping coordination, and POS integration.
A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-deskoperations, reservations, and channel/rate management. What is a PMS in a hotel?
The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One PropertyManagement System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).
👉 Read Also - ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs Why People Like It Slow tourism resonates because it creates a richer, more memorable travel experience. This is where Hotelogix’s Cloud-Based PropertyManagement System becomes invaluable.
These kiosks reduce the workload of frontdesk staff and allow for a quicker check-in process, especially during peak times. Integrate a PropertyManagement System (PMS) A propertymanagement system is key to streamlining check-ins.
Streamline operations with a cloud-based hotel propertymanagement system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. A channel manager automates and synchronizes your hotel's rates and inventory across all OTAs in real time.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managingbookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do?
Stayntouch , a cloud hotel propertymanagement systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,
Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. Hospitality has traditionally been a reactive service model. appeared first on Revenue Hub.
Lets be honest: choosing the best hotel PMS (PropertyManagement System) is like picking a soulmate. Table of Content Ease of Use: NoLogix Required Cloud-powered Awesomeness Multi-propertyManagement Features Comparison Integrations Pricing Customer Support Mobile App 1. Lets see who takes the crown!
One major issue some hoteliers face is that their propertymanagement systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.
👉 Read Also - Best Hotel ManagementBooks Every Hotelier Should Read Hotel Guests: Business Travelers: Professionals on work trips often stay in hotels because they offer business-friendly amenities such as meeting rooms, high-speed Wi-Fi, and comfortable workspaces. This is where Hotelogix comes in.
According to another hotel commercial leader, one problem is that the current selection of hotel operations positions available fails to appeal to workers in the same way that it used to, with technology innovation as an increasingly important element. “We
Management: Beyond efficiency, automation empowers hotels with data-driven insights, allowing owners to make smarter decisions on pricing, occupancy, and guest preferences. Automated propertymanagement systems (PMS) centralise operations, making it easier to manage resources and reduce waste.
By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their frontdeskoperations, reduce wait times, and improve the overall guest experience. By offering personalized promotions and incentives, hotels can entice past guests to return and book again.
Seamless Integrations: The Backbone of Success Hotel Royal Bengal has long trusted YCS products, consistently expanding its integration of essential tools to enhance its operations. It ensures real-time updates of room availability and rates, optimizing revenue management.
Technology in the hotel industry continues to advance at a rapid pace and hotel propertymanagement software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.
On a recent flight to Bangalore, I bumped into Aditi, a former colleague who now manages a resort in Wayanad. As we chatted, she shared her frustration with a persistent problem at her property – no-shows. It’s when a guest books a room but simply doesn’t turn up without canceling. Sounds impossible?
You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. It eliminates the need for the frontdesk as it handles bookings, check-ins/outs, provides room keys, processes payments, and such likes. Looks like a dream?
A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism. The role of technology in modern hospitality careers Technological advances are revolutionizing the hotel industry, reshaping guest experiences and redefining operational standards.
Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.
In today’s fast-paced hospitality world, a clunky PropertyManagement System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale. What is PMS UX?
The lobby is buzzing, the phones won’t stop ringing, and your frontdesk staff is drowning in last-minute check-ins and guest complaints. Suddenly, a VIP guest storms up, frustrated that their suite has been double-booked. How many direct bookings are you losing to OTAs due to poor integration?
Imagine your ID scanner and propertymanagement system (PMS) holding hands and skipping through a field of efficiency. No more comping rooms due to double bookings or upgrading guests to apologize for mix-ups. Smith’s preference for extra pillows? Your system will, every single time. That’s integration for you!
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content