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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Front desk staff have to deal with demanding requests and impatient attitudes.

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What is a hotel property management system (PMS)?

MEWS

A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. What is a PMS in a hotel?

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Strategies to Improve Your Hotel Check-In Process

Hotelogix

These kiosks reduce the workload of front desk staff and allow for a quicker check-in process, especially during peak times. Integrate a Property Management System (PMS) A property management system is key to streamlining check-ins.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

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How to Improve Efficiency in Hotels? Reduce Operating Cost

Hotelogix

Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency. A channel manager automates and synchronizes your hotel's rates and inventory across all OTAs in real time.

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Stayntouch raises $48M in strategic growth equity investment

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

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Q&A with Amanda Williams, Solonis

Hotel Business

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. In a post-COVID hospitality landscape, we need our technology to help optimize guest interaction, support front-desk and back-office staff and drive data-backed business decisions.