STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

Hotel Business

MAY 16, 2023

For example, consumers today aren’t booking as far in advance because there’s a higher level of uncertainty compared to 2019 or early 2020. These prices and restrictions in your rates can then be pushed to all booking avenues/OTAs. How can hotels automate operations using cloud-based hotel management software?

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Revenue Hub

MAY 18, 2023

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience. That kind of personalization can make or break the success of an email campaign.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

eZee Absolute

JULY 15, 2024

These integrations have been pivotal in ensuring seamless hotel management: Property Management System (PMS), eZee Absolute : This system enables the hotel to streamline front desk operations, reservation management, and housekeeping tasks efficiently– all from one platform.

Front Desk Operations 52

Front Desk Operations POS Systems Reservations Housekeeping 52

SiteMinder

OCTOBER 11, 2022

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Your hotel management system is not only important for your own day-to-day operations, but it’s a vital part in improving overall guest experience.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

JULY 3, 2024

Here are several reasons why entry-level positions are good for aspiring hospitality workers: Getting experience: newcomers need hands-on experience in various aspects of hotel operations, including guest service, housekeeping and food and beverage service.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. Familiarity with property management systems, online booking platforms and revenue management software is also seen as a prerequisite.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Include timelines and expected ROI for each project.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Les Roches

JULY 1, 2024

Housekeeping staff This role is all about maintaining the cleanliness and hygiene standards of hotel rooms and common areas. They assist guests with various requests, such as making restaurant reservations, arranging transportation, booking sightseeing tours, and providing information about local attractions and activities.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

SiteMinder

DECEMBER 20, 2023

No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking. For example, increasing web traffic by 50% and direct bookings by 15%) When do you want all this to happen? Where do you want to be? Within the next 12 months?

Book 59

Book Pricing Housekeeping Communication 59

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. I have seen an increase in direct bookings, the revenue has increased, and it has reduced human error.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

SEPTEMBER 25, 2024

Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best. Front desk staff are trained to offer personalized service, ensuring each guest feels welcome and valued from the moment they arrive.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

Hotelogix

MARCH 27, 2025

A user-friendly interface streamlines everything from your booking system to guest billing—simplifying workflows, reducing errors, and supporting staff in delivering exceptional guest experiences. Front Desk Operations A simplified front desk module within your hotel management software ensures faster check-ins and check-outs.

Guest Satisfaction 100

Guest Satisfaction Housekeeping Front Desk Operations Book 100

Hotelogix

FEBRUARY 27, 2025

Suddenly, a VIP guest storms up, frustrated that their suite has been double-booked. Housekeeping is running behind, and a billing error has just cost you hundreds in refunds. How many direct bookings are you losing to OTAs due to poor integration? How often do billing mistakes lead to guest dissatisfaction?

Housekeeping 100

Housekeeping Guest Satisfaction Front Desk Operations Pricing 100