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Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Schedule a Call wiith Hotelogix
Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Schedule a Call wiith Hotelogix
Duties include greeting guests, making bookings, taking phone requests and managing complaints. As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. Sales manager.
Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.
Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff FacilitiesmanagerMaintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?
It covers both facilitiesmanagement on-site services (i.e. reception, cleaning, disinfection, security and maintenance services), and catering services (adapted to take in to account social distancing and contactless services). Online booking with set arrival time. Restaurant verification of social distancing guidelines.
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