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Types of AI as the glue for the hotel wellness guest and staff end user journey

eHotelier

AI represents a myriad of tools that can be deployed iteratively to attain operational improvements to all stages of the guest journey, from better merchandising of experiences at the booking or prearrival phases through to onsite facility management and post-stay loyalty.

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Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey

Larry Mogelonsky

If the end users experience with the technology is cumbersome or lacking in automation, these frustrations or inefficiencies will inevitably reflect onto the guest in the form of disorganized scheduling, inconvenient booking processes or fatigued staff.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

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Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping. Furthermore, the Hotelogix system supports direct integration with various service platforms, enabling hotels to maintain high customer service and facility management standards.

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Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping. Furthermore, the Hotelogix system supports direct integration with various service platforms, enabling hotels to maintain high customer service and facility management standards.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include greeting guests, making bookings, taking phone requests and managing complaints. A revenue manager’s job is to set hotel prices. This involves constant analysis of the market as well as negotiating with third party booking platforms. Sales manager. IT manager. Hotel marketing positions.

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Tourism trends: Domestic and international tourist market

SiteMinder

Operational excellence and sustainability Implementing the latest technological trends can streamline operations, from automated booking systems to energy-efficient facilities management, reducing costs and environmental impact. Blockchain could also play a role in secure, transparent bookings and loyalty programs.