Hotelogix

FEBRUARY 13, 2025

Real-life win: The Beachside Inn in California saw a 30% boost in bookings just by posting daily on Instagram and encouraging guest photos. Can’t match big hotel marketing budgets Hard to get noticed on booking sites Struggle to offer the same perks as chains Here’s what you can do: Show off your uniqueness: Are you family-run?

Marketing 130

Marketing Book Reservations Pricing 130

Hotelogix

MARCH 21, 2025

In today’s digital age, online bookings have become the norm for hotels. While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry.

Information 130

Information Book Demo Training 130

Hotelogix

APRIL 24, 2025

While attracting new bookings is essential, the cost of acquiring a new guest is significantly higher than retaining an existing one. Loyalty Programs Drive Repeat Bookings Loyal guests don’t just return—they return often and book directly. In the hotel business, repeat guests are gold.

Guest Satisfaction 130

Guest Satisfaction Book Housekeeping Inventory Planning 130

Hotelogix

DECEMBER 17, 2024

Fraudulent Transactions Hotels face card-not-present fraud where stolen credit cards are used for online bookings. Third-party bookings often confuse guests about who is responsible for processing refunds. Consistent Communication: Display these policies prominently on your website, booking platforms, and OTA listings.

Document 100

Document Communication Book Reservations 100

STAAH

APRIL 22, 2025

It connects your property management system (PMS) or central reservation system (CRS) with multiple OTAs, ensuring that updates flow in real-time across all platforms. Avoiding double bookings that are common, when distribution is managed manually, means happier guests and better reviews. Keen to see how it could work for you?

Book 68

Book Demo Pricing Reservations 68

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotelogix

OCTOBER 17, 2024

Online bookings have become a game changer in the hospitality industry. They allow guests to book rooms at their convenience at any time of the day, improving customer satisfaction. They minimize overbookings, streamline the reservation process, and drive revenue. It eliminates the need for human involvement. 

Book 130

Book Reservations Information Demo 130

Hotelogix

JANUARY 19, 2025

For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly. Staff can update room statuses or reservation details remotely, ensuring faster response times and smoother workflows. Whether guests dine at the hotel restaurant or book spa treatments, their charges are managed effortlessly.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

NOVEMBER 7, 2024

This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. By encouraging guests to book directly through your website, you can keep more of the revenue and build stronger relationships with your guests.

Pricing 130

Pricing Book Events Demo 130

Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. These channels include Online Travel Agencies (OTAs) like Booking.com, direct bookings through the hotel’s website, and Global Distribution Systems (GDS).

Reservations 130

Reservations Guest Satisfaction Pricing Book 130

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. This is especially important during peak seasons when every booking is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

JANUARY 9, 2025

  Expanding to Newer Markets More travelers are now booking hotel rooms by the hour for flexibility and affordability. The hourly booking market, valued at $16.67 It led us to introduce an Hourly Booking module to help an increasing number of hotels to capitalize on this growing trend for enhanced revenue. billion by 2027.

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Demo Document Book Marketing 130

Hotelogix

JANUARY 12, 2025

How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.

Book 130

Book Pricing Marketing Events 130

Hotelogix

NOVEMBER 28, 2024

Cost-Effective for Long Stays They can be more affordable for long-term stays, as they often offer lower nightly rates and discounts for extended bookings. You can use this type of hotel apartment management software for an apartment reservation system, as well. Book a Demo with Hotelogix PMS

Marketing 130

Marketing Blog Information Reservations 130

Hotelogix

SEPTEMBER 19, 2024

Understanding the difference between online booking and travel agency services is crucial for hotel owners and managers looking to optimize their revenue streams. These platforms provide a self-service model that allows guests to compare prices, read reviews, and book rooms at their convenience.

Book 130

Book Demo Guest Satisfaction Reservations 130

STAAH

APRIL 20, 2025

Rates, inventory and reservations were manually managed, which was inefficient and increased the chances of making mistakes. The property had no integration of channels to its property management system (PMS) , leading to reservation errors, payment processing issues and data discrepancies across systems that took many human hours to fix.

Demo 85

Demo Reservations Pricing Property Management 85

STAAH

JUNE 18, 2024

A robust booking engine is about more than just accepting reservations. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.

Book 104

Book Reservations Demo Information 104

Hotelogix

APRIL 11, 2025

But how do you actually book one? Book Early : Accessible rooms are often limited, so reserve as far in advance as possible. Confirm, Confirm, Confirm : Double-check your reservation a few days before arrival to ensure you’re assigned the correct room type. Reality : Anyone can book and enjoy these rooms!

Book 100

Book Reservations Catering Demo 100

Hotelogix

DECEMBER 17, 2024

  More Direct Bookings, Higher Occupancy Strong branding gives your hotel an edge by encouraging guests to book directly through your website instead of relying on OTAs (Online Travel Agents). A well-recognized name helps your property stand tall, ensuring bookings come to you first.

Pricing 130

Pricing Book Marketing Budgeting 130

Hotelogix

MARCH 21, 2025

In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. Hotels that have implemented AI-driven assistant chatbots have seen direct bookings increase by as much as 25%. Let me help!"

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

Hotelogix

OCTOBER 24, 2024

Your front desk staff can use a Hotel PMS to accept, cancel, and modify reservations based on your guests’ requirements. This would lead to overbooking and double booking. A guest logs in to an OTA, selects a hotel, checks out rates and availability before making the final reservation.

Book 130

Book Server Reservations Property Management 130

Hotelogix

NOVEMBER 28, 2024

Focus on segments showing both high spending patterns and consistent booking frequencies. International guests often book longer stays and spend more on amenities, making them particularly valuable. Consider factors like booking windows, length of stay, and seasonal preferences.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Hotelogix

MARCH 11, 2025

I know, I know, it’s not the sexiest topic, but trust me, it’s the secret sauce to boosting your bookings and keeping those guests coming back for more. Buy Now, Pay Later: The Game Changer Imagine telling your guests they can book that luxury suite now and pay for it in installments. Sounds like a dream? Simple as that.

Book 100

Book Demo Reservations Property Management 100

Hotelogix

APRIL 16, 2025

Request a Demo With Hotelogix PMS A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. " Remember that technology should enhance, not replace, the human element of hospitality. Are you prepared to meet the evolving expectations of the modern Indian traveler?

Front Desk Operations 130

Front Desk Operations Property Management Pricing Reservations 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool.   As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotelogix

SEPTEMBER 12, 2024

  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management. What Are Hotel Reviews Websites?

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

Hotelogix

JANUARY 19, 2025

Recent statistics show that 65% of hotel reservations now happen online, with 45% of those coming through direct channels. This guide will teach you how to use Search Engine Optimization (SEO) to boost your hotel’s search engine rankings, attract more direct bookings, and grow your revenue.

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Blog Travel and Tourism Book Information 100

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. From social media interactions to booking to check-in and check-out, every stage is a chance for the hotel to create a positive and lasting impression.

Book 222

Book Blog Reservations Information 222

STAAH

APRIL 20, 2025

Rates, inventory and reservations were manually managed, which was inefficient and increased the chances of making mistakes. The property had no integration of channels to its property management system (PMS) , leading to reservation errors, payment processing issues and data discrepancies across systems that took many human hours to fix.

Demo 64

Demo Reservations Pricing Property Management 64

Hotelogix

FEBRUARY 17, 2025

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? Direct Booking Platforms - the hotel website and booking engine.

Book 100

Book Pricing Marketing Accounting 100

Hotelogix

FEBRUARY 28, 2025

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. Guests could get answers instantly, leading to a 30% rise in direct bookings.

Book 130

Book Guest Satisfaction Guest Retention Training 130

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. Content themes should also support your business goals, such as promoting bookings, showcasing seasonal offers, or driving customer engagement.

Marketing 81

Marketing Scheduling Events Blog 81

Hotelogix

APRIL 17, 2025

One poor check-in experience can cost dozens of future bookings. Whether it’s housekeeping or operations through the Central Reservation Office (CRO) , Hotelogix ensures every department works in sync. Request a Demo With Hotelogix PMS

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Travel and Tourism 130

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. Design mobile applications that facilitate room booking, remote key entry, and special deals.

Guest Satisfaction 100

Guest Satisfaction Training Scheduling Housekeeping 100

STAAH

DECEMBER 10, 2023

Increasing online bookings with a channel manager As you would expect of the Asian tourist Mecca of Langkawi, The Smith House’s target guests lay beyond the shores of Thailand. Being accurately represented across more online channels was also important for increased bookings.

Book 104

Book Demo Pricing Guest Services 104

SiteMinder

SEPTEMBER 10, 2023

What are mobile bookings? Mobile bookings are now a common method of securing hotel reservations. Guests can easily research and book travel from their smartphones, making mobile bookings incredibly convenient. That’s the magic of mobile bookings. Half of all U.S.

Book 105

Book Information Pricing Presentation 105