Hotelogix

OCTOBER 10, 2024

Real-Time Updates: The cloud PMS updates all guest data and room statuses in real-time. Room Assignment: Once complete, the system provides a digital room key or instructs the guest to pick up a key from the kiosk. Verification: The guest inputs booking details, verifies their identity, and processes payments.

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

Hotelogix

SEPTEMBER 12, 2024

  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookings and gather positive feedback using tools like Hotelogix Reputation Management. What Are Hotel Reviews Websites?

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

STAAH

DECEMBER 10, 2023

It is these names that inspire the name The Smith House, providing guests with a sense of familiarity and comfort with every visit and to one day be a name that will be well recognised across the country – and beyond. Freeing up staff time to re-establish The Smith House’s stellar guest service was important.

Book 104

Book Demo Pricing Guest Services 104

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays.

Book 98

Book Reservations Blog Information 98

Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience? It's the overall feeling, impression, and satisfaction a guest takes away from their stay.

Guest Services 130

Guest Services Customer Service Book Demo 130

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Missing any of these reports may result in a lot of miscalculation.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Hotelogix

AUGUST 6, 2024

This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guest services. Sell via multiple OTAs and focus on selling via your hotel's website and social media pages for incremental direct bookings. Run targeted marketing campaigns to attract high-value guests.

Travel and Tourism 130

Travel and Tourism Book Pricing Training 130

Hotelogix

FEBRUARY 8, 2024

Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond).

Guest Services 147

Guest Services Demo Guest Satisfaction Document 147

Hotelogix

OCTOBER 4, 2024

In today’s competitive hospitality industry, managing bookings efficiently can make or break a hotel's success. A channel manager allows you to update room availability, pricing, and bookings across multiple platforms like Booking.com, Expedia, and more—all from one place.

Pricing 130

Pricing Book Guest Satisfaction Demo 130

STAAH

AUGUST 20, 2023

The Thai beach resort attributes the revenue surge to the efficiencies in online distribution and direct bookings via STAAH. Occupying a coveted spot on the popular Chaweng Beach, it is a stroll down to the white sands for guests and a 10-minute drive to the airport, with the entertainment complex also nearby. Wins all around!

Demo 98

Demo Book Guest Services Pricing 98

Hotelogix

OCTOBER 7, 2024

It will save us more time and allow us to focus on providing outstanding guest service" The government of Saudi Arabia has taken the first, most important step toward boosting the hotel sector by waiving the licensing fee.   Book a Demo with Hotelogix PMS

Travel and Tourism 130

Travel and Tourism Demo Reservations Guest Services 130

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

FEBRUARY 28, 2025

The Role of Technology in Enhancing Guest Experience Hospitality is built on recognition, warmth, and service —qualities no AI, no matter how advanced, can replicate. However, guests today also demand efficiency. They want to skip long lines, book services instantly, and receive personalized experiences without delays.  

Concierge 130

Concierge Guest Services Book Demo 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. Stay away!”. SiteMinder is here to help you unlock this untapped potential.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Hotelogix

AUGUST 26, 2024

Local Attractions: Mention nearby attractions, dining options, and activities to help guests make the most of their visit. Contact Information: Provide contact details for the front desk or guest services if the guest needs assistance during their stay. Schedule a Demo with our Experts

Information 100

Information Concierge Reservations Communication 100

Hotelogix

JANUARY 2, 2025

Augmented and Virtual Reality Virtual Hotel Tours for Future Guests: VR lets future guests check out the hotel and what it offers before they book, helping them make better choices. Connecting with Other Hotel Tech: These setups can link up with other tools hotels use, like systems to manage pricing and talk to guests.

Training 100

Training Pricing Concierge Book 100

SiteMinder

SEPTEMBER 4, 2023

Table of contents A foundation built on delivering exceptional guest service While there are many elements that form success for a hospitality business, including hotel software, Chatrium started with guest experience as a priority. “To Get started with SiteMinder for free or watch a demo to learn more.

Demo 98

Demo Guest Services Training Events 98

Hotel Business

OCTOBER 10, 2024

Attract lucrative group bookings Events such as conferences, weddings and family reunions are a great way to garner a lot of bookings all at once. 28-30 at The Hospitality Show at booth #1113 for a live demo and to discuss how our industry-leading technology can take your guest experience and profitability to the next level.

Demo 59

Demo Events Book Communication 59

SiteMinder

MAY 8, 2024

A hospitality app is a digital tool designed to help you streamline your operations, enhance the experience you offer your guests, and boost your business efficiency. These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52

SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. On the revenue side, categorise income into room bookings, food and beverage sales, spa services, conference facilities, and any other ancillary services.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Hotelogix

APRIL 25, 2025

In today’s fast-paced hospitality market, hotel inventory management isn’t just about room availability—it’s about maximizing revenue, maintaining rate parity, and ensuring seamless guest experiences across every channel. Well-curated content boosts your search ranking and drives booking confidence.

Travel and Tourism 100

Travel and Tourism Book Pricing Accounting 100

Hotelogix

APRIL 4, 2025

This podcast is perfect for those looking for quick, digestible advice on improving guest services, optimizing efficiency, and increasing profitability. Topics include revenue management, guest relations, and staff training techniques. One feature that stands out is the centralized dashboard.

Housekeeping 100

Housekeeping Book Demo Guest Services 100

Hotelogix

MARCH 26, 2025

The Big Shift The hospitality industry is undergoing a significant transformation, reshaping hotel operations and guest services. With busy schedules and evolving work patterns, modern guests seek accommodation options that align with their unique needs. This model improves room utilization and increases potential earnings.

Book 100

Book Pricing Scheduling Catering 100