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Low on Direct Bookings? Here are five tips to boost bookings all year long

InnQuest

In the past few decades, the rise of third-party online travel agencies has reflected a gradual decline in direct bookings. However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. In this blog, we have compiled five tips to boost direct bookings.

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Everything You Need To Know About Hotel Operations Management

InnQuest

It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services. This includes advertising, promotions, pricing strategies and partnerships with travel agencies and online booking platforms. Human Resource Management: Managing the hotel’s workforce is essential.

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Digital concierge: Beginners’ guide for hotels

SiteMinder

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

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Hotel Technology Trends To Look Out For

InnQuest

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business.

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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

The front office department includes: Front Desk Concierges Uniformed services Front office Accounting System A front desk team must be able to effectively address any kind of issues. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

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Direct Bookings Made Easy: Must-Have Features in Your Hotel’s Booking Engine

eZee Absolute

Your guests are excited to book their stay at your hotel, but instead of coming directly to you, they’re funnelling their money over to third-party booking sites, leaving you with a hefty commission bill. With the right booking engine, you can turn those potential commission losses into direct revenue gains.

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Strategies to Enhance Guest Communication

InnQuest

If the guest uses live chat to ask about a booking or tariff, a delayed response could result in lost revenue. For instance, if restoration or renovation work is ongoing on the property or if the in-house restaurant is booked for a private event. It may be necessary to switch communication channels in certain circumstances.