Hotelogix

OCTOBER 30, 2024

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Front desk staff have to deal with demanding requests and impatient attitudes. Stress level heightens during the arrival time of guests.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

SEPTEMBER 25, 2024

Front desk staff are trained to offer personalized service, ensuring each guest feels welcome and valued from the moment they arrive. Responsibilities include managing bookings, addressing guest inquiries and coordinating with other departments to fulfill special requests.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

eZee Absolute

NOVEMBER 16, 2022

You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. It eliminates the need for the front desk as it handles bookings, check-ins/outs, provides room keys, processes payments, and such likes. Looks like a dream?

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

Les Roches

AUGUST 10, 2023

Hospitality is wonderfully varied. Tourism offers many job roles with the chance to travel, meet new people and create excellent customer experiences. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 3, 2024

Here are common routes into the industry: Front desk receptionist: welcomes guests, handles check-ins and assists with inquiries Housekeeping staff: maintains cleanliness of rooms and public areas Food and beverage server: takes orders and serves guests in hotel dining areas Concierge: a major part of the hospitality experience, assists guests with (..)

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

JULY 9, 2024

The role of technology in modern hospitality careers Technological advances are revolutionizing the hotel industry, reshaping guest experiences and redefining operational standards. From booking platforms to smart room controls, hotels are using technology to improve efficiency, personalize services and streamline operations.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52