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This data includes guest likes, booking trends, and more. It applies historical data and machine learning algorithms to predict booking patterns, seasonal demand, and potential revenue opportunities. Maintenance Planning: Spot equipment problems and fix them before they break. But how can you interpret all this information?
Sales channels: How you will determine your distribution strategy , whether it’s direct bookings, online travel agents (OTAs), or a combination of both. Pricing strategy: How you will set competitive room rates and consider implementing revenue management strategies to maximise occupancy and revenue.
Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Online deals are booked by genuine guests and major transactions are paid in advance. On top of that, you can launch an online marketing campaign to attract bookings, since these strategies provide a quick ROI.
Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. They also build relationships with corporate clients, travel agencies and event planners to drive bookings and increase occupancy rates.
Location Where you choose to locate your property has proven to be critical in the way your hotel can be positioned in the market, and how guests can be drawn to book your hotel. CompetitiveAnalysis. This can also be defined as a SWOT analysis, which investors use to see how you differentiate and stand out from the crowd.
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