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9 Tips to Structure your Pre-Arrival Communication

Revenue Hub

As a hotelier, it is important to prioritise pre-arrival communication with your guests. This is the time when you can set the tone for their entire stay, ensuring that they feel welcome and valued from the moment they book with you. 9 Tips for your pre-arrival communication with your guests 1.

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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

The most common asks are to make a reservation, ask a Frequently-Asked-Question (e.g., Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. menu, hours, etc.),

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How Google Calendar Simplifies Room Bookings?

Hotelogix

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

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Strategies to Enhance Guest Communication

InnQuest

It affects guest reservation choices, establishes expectations before arrival, and ensures that guests feel welcomed and well-cared for while they are there. This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. additional channels.

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Partner Hotel Success Stories: Revenue and Booking Growth

Revenue Hub

Here is our round up of 8 Success Stories from our Expert Partners outlining revenue growth, increased ADR, occupancy, booking growth, pricing changes and direct channel success. The resort connects to as many as 13 online travel agents (OTAs), uses third-party booking engines, PMSs, the GDS, and other systems.

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How to Reduce Technology Management Costs in Hotels

Hotelogix

With crucial tasks like reservation, housekeeping, online bookings, billing, and real-time inventory management,  all being handled automatically, it frees up your staff to work smarter, not harder. Overall, it's about enhancing productivity and making life a bit easier for everyone involved.

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First Booking Through an OTA? The Next One Should be Yours

Revenue Hub

When guests book through an OTA, the agency, not the resort, owns the guest relationship. That means OTAs hold the guest data, control the messaging and have the power to influence where the guest books their next stay. This data might include: Booking habits – Understand how and when guests book their stays.

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