Book Communication Property Management 
InnQuest
MARCH 1, 2023
This is where robust strategies to enhance guest communication come in handy. Guest communications have seen a significant transformation recently. Due to the pandemic, businesses increased the number of communication channels/platforms, adding an average of 3.5 What is guest communication in the hotel industry?
Hotelogix
NOVEMBER 3, 2023
And, the most important factor for the success of this industry is effective communication – both internally and externally. Effective communication in the hotel industry starts with active listening. Making your guests feel heard and communicating in the same voice will help you build a relationship.
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InnQuest
OCTOBER 5, 2022
As time progresses, direct bookings are becoming an integral part of every hotel’s distribution mix. After all, paying hefty commissions for third-party bookings isn’t the most desirable way to handle business. Hoteliers across the globe understand this and are now focusing on how to get more direct hotel bookings for their business.
InnQuest
JANUARY 5, 2023
Some of the key highlights of roomMaster Anywhere include a powerful channel manager , a customizable booking engine , front desk services, a payment solution, a performance reporter, and an integrated hotel CRM. Additionally, it records all guest interactions and automates personalized communication for each guest.
Hotelogix
OCTOBER 18, 2023
One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office. Gain group-wide clarity: You have a hotel group with ten properties across multiple locations.
Hotelogix
AUGUST 26, 2024
If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.
InnQuest
APRIL 3, 2023
Creating a Roadmap for Hotel Operations Creating a roadmap for hotel operations helps prioritize tasks and initiatives, improve communication, and ensure everyone is working towards the same goals. For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks.
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