STAAH

JUNE 4, 2024

The hotel booking engine is the main tool that makes booking a hotel easier for both owners and guests. Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. What is a Hotel Booking Engine?

Book 109

Book Guest Satisfaction Reservations Communication 109

Hotelogix

APRIL 17, 2025

Real-Time Room Status Updates Color-coded statuses like Clean, Dirty, Inspect, Under Maintenance, DNR Each room status is instantly visible through simple color codes, helping teams prioritize their work and reduce human error in communication. One poor check-in experience can cost dozens of future bookings.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Travel and Tourism 130

Revenue Hub

APRIL 3, 2025

Agentic AI takes this further by: Real-time market sensing : AI agents continuously scan competitor pricing, demand shifts, and booking trends. Predictive maintenance : Identifying potential HVAC, plumbing, or lighting issues before they become costly problems.

Housekeeping 70

Housekeeping Procurement Concierge Scheduling 70

Hotelogix

MARCH 6, 2025

AI-Powered Personalization: Your Digital Concierge Evolved Artificial Intelligence has transcended buzzword status to become an indispensable ally in 2025: Advanced Chatbots: These sophisticated digital assistants manage everything from bookings to local recommendations with remarkable efficiency, 24/7.

Concierge 130

Concierge Maintenance Book Demo 130

SiteMinder

MAY 16, 2023

Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. Read on to learn more about it from Homelike, the platform of choice for midterm bookings.

Book 105

Book Maintenance Scheduling Blog 105

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. Host corporate events, weddings, or community gatherings.

Guest Satisfaction 100

Guest Satisfaction Training Scheduling Housekeeping 100

7 Shifts

NOVEMBER 15, 2024

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

Communication 78

Communication Server Special Events Training 78

Hotelogix

OCTOBER 30, 2024

Importance of Front Office Department Traditional front office functions include registration, reservation, guest services, room status, room and rate assignment, maintenance and settlement of the guest account and keeping records of guest history. Front desk is the area that guests visit for checking in to the hotel and checking out.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Customer communications – Email and Text. Google Rankings and Google My Business.

Marketing 203

Marketing Communication Maintenance Budgeting 203

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Hotel Business

JULY 22, 2024

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings. The Solution: We recommend leveraging cellular LTE for as a reliable solution for emergency communications.

Regulatory Compliance 107

Regulatory Compliance Communication Maintenance Guest Satisfaction 107

STAAH

FEBRUARY 27, 2024

Discuss licensing, installation, and maintenance fees to ensure financial clarity. Collaborate with Oracle Hospitality project coordinators for seamless communication between your hotel, Opera OXI, and STAAH. Work with STAAH to map the interface between Opera OXI and STAAH, aligning data and communication pathways.

Maintenance 98

Maintenance Communication Document Accounting 98

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Revenue Hub

JANUARY 10, 2024

Subscribe to our weekly newsletter and stay up to date Three Ways Artificial Intelligence Elevates the Guest Experience in Hospitality #1 Enhanced Communication and Engagement One of the significant impacts of AI in hospitality is its ability to transform communication between hotels and guests.

Communication 108

Communication Maintenance Article Customer Service 108

Hotelogix

AUGUST 27, 2024

Today’s digital travelers have many booking options. This means using a mix of online and offline channels, like Online Travel Agents (OTAs), meta-search engines, direct bookings, reviews, Global Distribution Systems (GDS), and more. It includes bookings made through your hotel's website or over the phone.

Book 130

Book Pricing Maintenance Marketing 130

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Accounting Housekeeping 130

7 Shifts

JULY 31, 2020

Keeping the Mattenga’s team in-sync Mattenga’s Pizzeria keeps their operations on lock with over 60 Manager Log Book entries a day. Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Issues of communication, or lack thereof, is very common in the restaurant.

Scheduling 148

Scheduling Document Communication POS Systems 148

Revenue Hub

JANUARY 22, 2024

Shop and Book : CAC Allocation: High. This phase sees significant costs related to booking platforms and final marketing efforts. Costs include commissions paid to online travel agencies, booking engine maintenance, and promotions to encourage bookings. Prepare : CAC Allocation: Low.

Book 108

Book Communication Maintenance Article 108

Hotelogix

OCTOBER 18, 2024

Various software solutions can streamline tasks like booking management, payment processing, and inventory control, making the overall operation more efficient. Common Operational Challenges Faced by Hotels Hotels often face challenges such as staffing shortages, high turnover rates, and maintenance issues.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same. Two-Way Communication.

Book 98

Book Housekeeping Communication Information 98

LimeTray

JANUARY 31, 2025

A custom restaurant POS software system tackles this by integrating features like order management, table tracking, and inventory updates, improving service speed and communication. A custom POS solution can ease the booking process, automate stock management, and offer personalized promotions based on customer preferences.

POS Systems 52

POS Systems Maintenance Server Customer Service 52

Hotelogix

JANUARY 29, 2025

Streamlined communication : No more playing telephone! Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Operational cost savings : From energy-efficient smart rooms to predictive maintenance, technology is slashing operational costs left and right.

Concierge 145

Concierge Training Pricing Book 145

Revenue Hub

JUNE 18, 2024

reservations, housekeeping, maintenance, etc.), Better Understanding of Guest Travel Behaviours & Needs Revenue management requires a deep understanding of market segments and guest behaviour, and by using this information, the Front Desk Managers can set more accurate expectations for guests and communicate more effectively.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Revenue Hub

SEPTEMBER 4, 2023

Revenue managers have access to data showing the number of bookings during peak and off-peak periods, which can be used to inform the hotel’s hiring practices. Housekeeping and maintenance data can also be used with occupancy data to forecast and plan maintenance operations.

Housekeeping 107

Housekeeping Maintenance Pricing Information 107

SiteMinder

JULY 10, 2024

Improve marketing campaigns: AI analyses customer data to create targeted ads and personalised marketing strategies, which can lead to more direct bookings and better sales. This includes guest communication, revenue management, reservation management, personalisation, dynamic pricing adjustment, and many more.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

SiteMinder

OCTOBER 7, 2024

The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system. What defines a hotel tech stack? Interconnectivity.

Property Management 93

Property Management Maintenance Book Training 93

Revenue Hub

JULY 24, 2023

Cost Savings : Closing during the lowest demand season can save on variable costs such as labor, utilities, food and beverage supplies, and daily maintenance expenses. Maintenance and Renovations : This closure period can be used effectively for maintenance, renovations, or upgrades that might be disruptive while guests are present.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This is arguably one of the most important hotel positions. Hotel general manager. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

JUNE 27, 2023

Subscribe to our weekly newsletter and stay up to date Dynamic pricing algorithms can be targeted to focus on: ● Occupancy demand. ● Guest booking patterns. ● Different market segments. ● Day of week patterns. ● The average length of stay (ALOS) of guests. ● Room type preferences. The Pros 1. Create or increase demand.

Pricing 98

Pricing Book Special Events Maintenance 98

Revenue Hub

NOVEMBER 21, 2022

in Q3, 2022, each booking during that quarter was for 4.5 Determine the average length of stay for guests at your hotel by following these steps: Add up the number of room nights booked for a given time (e.g. First, it reveals booking patterns across seasons and during events. NB: This is an article from SiteMinder.

Book 97

Book Front of House Pricing Catering 97

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more. This integration streamlines communication and data sharing across departments. They are well-suited for tasks like ticket booking or food ordering.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

STAAH

MARCH 14, 2023

Here are some tips to help you create a unique space that will attract more bookings: Define your niche: Consider what makes your home unique and what type of guest would be interested in staying there. This could include providing fresh flowers or a welcome basket with local treats or creating a cozy reading nook with books and blankets.

Communication 98

Communication Book Property Management Maintenance 98

Hotelogix

OCTOBER 25, 2024

Benefits of Hotel Housekeeping Software 1: Easy to Delegate, Communicate, Organize, and Supervise When is the room going to be ready for the next guest? Additionally, quality software will also allow the housekeepers to connect with maintenance and their manager, for example, if there is an issue that needs to be fixed in the room.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. Manage expectations Maintain open and transparent communication with students residing in the accommodation.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Revenue Hub

NOVEMBER 21, 2022

To summarize, the guest experience can be broken down into three stages: Pre-stay: where guest expectations are set through marketing messages and pre-stay communications. Think: your website, live chat agents, booking engine, social media profiles, etc. In-stay: guest’s arrival through to departure where expectations meet reality.

Book 98

Book Communication Article Housekeeping 98