InnQuest

SEPTEMBER 13, 2022

Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. This information can help housekeeping staff plan their time more effectively and ensure that all rooms are clean and ready for guests. Digital check-in kiosks. Digital folders. Smart room technology.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotelogix

SEPTEMBER 5, 2024

These systems provide a unified experience from booking to checkout, meeting the high expectations of today’s tech-savvy travelers. For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

These systems provide a unified experience from booking to checkout, meeting the high expectations of today’s tech-savvy travelers. For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

OCTOBER 18, 2024

Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Housekeeping: Housekeeping is mainly involved in tasks like cleaning rooms and maintaining common hotel areas. Book a Demo with Hotelogix PMS

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

Book 78

Book Reservations Blog Housekeeping 78

Hotel Business

JULY 9, 2024

Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations.

Accounting 104

Accounting Concierge Book Communication 104

Hotelogix

NOVEMBER 10, 2023

It can connect to the web, so any bookings that are done online rather than over the phone or in person can be updated in real-time. This is helpful, as it will help to reduce the chance of double-booking a room or not filling a room. The software can let users assign rooms to the housekeeping staff based on different floors or blocks.

Front Desk Operations 100

Front Desk Operations Housekeeping Accounting Book 100

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. Ensure real-time OTA distribution with a Channel Manager OTAs are a significant source of bookings, and you must work with multiple OTAs to drive more indirect bookings.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Ease of Access: In current times, customers expect a highly streamlined experience all throughout – pre-booking, during and post-booking.

Property Management 130

Property Management Catering Housekeeping Accounting 130

InnQuest

NOVEMBER 21, 2022

Boost Your Bookings and Optimise Rates. A robust booking engine and channel manager are important for capitalising on the opportunity that the public’s voracious need to travel brings. Unfortunately, the trend of booking to cancel is still occurring. Group bookings with online group portals for easier management.

Housekeeping 130

Housekeeping Book Pricing Property Management 130

Hotelogix

NOVEMBER 19, 2024

With crucial tasks like reservation, housekeeping, online bookings, billing, and real-time inventory management,  all being handled automatically, it frees up your staff to work smarter, not harder. Overall, it's about enhancing productivity and making life a bit easier for everyone involved.

Demo 130

Demo Housekeeping Maintenance Server 130

InnQuest

JANUARY 26, 2023

Applications of such solutions involve booking engine s, hotel CRM , channel managers, revenue management systems (RMS), etc. A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc.

Reservations 136

Reservations Housekeeping Property Management Book 136

Revenue Hub

JUNE 18, 2024

reservations, housekeeping, maintenance, etc.), It can help them make better, data-based decisions on important questions such as staffing, housekeeping schedules, hiring, etc. – as well as ensuring that the front desk provides the best possible customer service to guests, 24/7.

Guest Satisfaction 103

Guest Satisfaction Pricing Housekeeping Communication 103

Hotelogix

APRIL 18, 2024

One hotelier in Tanzania (now a client), would log into every OTA and update his room inventory whenever there was a booking or a cancellation. For his twelve-room property, on average, he would receive nine bookings and about two cancellations per day, and his business was listed on eight OTAs.

Blog 130

Blog Communication Definition Book 130

InnQuest

SEPTEMBER 21, 2022

For frequent travellers, such as those regularly travelling for business, a dependable hotel or motel that meets their needs consistently is likely to get repeat bookings from them. This form of free advertising is a sure way to drive up bookings. Effective Communication. How to Exceed Guest Expectations. Cleanliness.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

InnQuest

AUGUST 15, 2023

The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. As booking platforms and OTAs grow, the need for a channel management system has become important for hotel owners and managers now more than ever.

Reservations 130

Reservations Book Property Management Pricing 130

Revenue Hub

JANUARY 10, 2024

NB: This is an article from Revinate Your hotel reservation team’s expertise extends far beyond just facilitating bookings. Reservation Agents: These are your frontline warriors, managing customer inquiries, booking reservations, monitoring rates across platforms, and providing personalized service to boost customer delight.

Reservations 87

Reservations Housekeeping Communication Article 87

Revenue Hub

OCTOBER 14, 2022

Here are four existing hotel PMS capabilities that are leveling the playing field for independent operators: Robust Booking Experience. Major brands remain fixated on providing a consistent, high-quality booking experience across all digital channels, and now independent hoteliers have the tools to do the same. Two-Way Communication.

Book 82

Book Housekeeping Communication Information 82

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. You can schedule housekeeping services based on guest arrivals, departures, and special requests. The hospitality industry is ever-changing. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

FEBRUARY 21, 2024

One of the best ways to build customer loyalty is to adopt a guest-centric hotel strategy where guests feel that they are valued and treated exceptionally well, regardless of whether they’ve booked a standard room or an executive suite. Provide comprehensive training on customer service, communication skills, and problem resolution.

Communication 97

Communication Customer Service Housekeeping Article 97

Revenue Hub

MAY 26, 2023

Communication Your guests want to be informed and heard, and they want their preferences to be considered. Maintain a good communication skill so you are able to listen to their needs, answer their questions and value their feedback. What are the 3 Important Components of Guest Experience?

Housekeeping 88

Housekeeping Reservations Communication Information 88

Revenue Hub

JULY 8, 2024

Imagine this: From the moment a guest books their stay until their final farewell, you can offer personalized communication that leaves a lasting impression. Room Status Automation allows teams to provide housekeeping-related updates to their guests through messaging templates that have been automated based on room statuses.

Housekeeping 79

Housekeeping Reservations Scheduling Article 79

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Online deals are booked by genuine guests and major transactions are paid in advance. Housekeeping issues Challenge Cleanliness is a basic requirement of every guest.

Housekeeping 98

Housekeeping Travel and Tourism Book Marketing 98

Hotel Owner

JUNE 19, 2023

Cleaning and housekeeping will also need to be outsourced for the duration of the operation to meet the required quality standards, with weekly turnovers for stays over seven days. Manage expectations Maintain open and transparent communication with students residing in the accommodation.

Concierge 105

Concierge Housekeeping Maintenance Book 105

STAAH

FEBRUARY 13, 2023

ChatGPT reportedly has incredibly human-like communication skills and is even able to write stories, and social media posts, write code, etc. In fact, if you have been keeping up with news ChatGPT by OpenAI has even led tech giant Google which thrives on AI to supposedly issue a code red to its staff.

Guest Retention 82

Guest Retention Information Book Housekeeping 82

Revenue Hub

NOVEMBER 23, 2022

Chatbots also have the ability to communicate in multiple languages, which can be a huge bonus for properties that consistently book international guests. This is a major development for the industry as many current casino set-ups do not allow loyalty members to book these special offers or comps on their own.

Reservations 91

Reservations Book Training Housekeeping 91

Revenue Hub

SEPTEMBER 4, 2023

NB: This is an article from Optii Solutions In my experience, I’ve seen that collaboration between revenue and housekeeping managers can transform a hotel’s profitability. For example, if the Cost per Occupied Room (CPOR) is low due to housekeeping efficiencies, this translates to higher margins on each room.

Housekeeping 83

Housekeeping Maintenance Pricing Information 83

SiteMinder

FEBRUARY 28, 2023

A secure booking and payment process was a top 3 consideration for 55% when making a booking 62% have higher expectations when it comes to the standard of human-delivered accommodation services? So what can your hotel do right now and in the future to maximise bookings? Want insights delivered straight to your inbox?

Travel and Tourism 105

Travel and Tourism Book Marketing Communication 105

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. This involves constant analysis of the market as well as negotiating with third party booking platforms. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

JUNE 27, 2024

The instant a reservation is booked, the guest experience begins! NB: This is an article from Actabl Subscribe to our weekly newsletter and stay up to date For instance, if pre-arrival communication reveals a guest will be arriving after an overnight international flight, arranging an early check-in can make all the difference.

Workshop 86

Workshop Guest Satisfaction Housekeeping Article 86

Hotelogix

NOVEMBER 7, 2024

By automating various tasks such as bookings, check-ins, and housekeeping management , Hotelogix allows hotel staff to focus more on guest interactions, fostering a warm and welcoming atmosphere that guests appreciate. Moreover, Hotelogix facilitates seamless communication with guests before, during, and after their stay.

Guest Satisfaction 130

Guest Satisfaction Training Demo Housekeeping 130

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. An open plan back-office space could be beneficial as it allows easy communication between departments. Housekeeping department. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Hotel Owner

NOVEMBER 30, 2022

As an industry, we’re great at listening to guest feedback, but that doesn’t always come directly, and sometimes the housekeepers, reception staff, F&B team and groundsmen, will have just as valuable insights for business changes.”. As an industry, we remain in a strong place and all RBH forward booking data continues to be positive.

Book 105

Book Marketing Housekeeping Budgeting 105

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. They demand convenience, speed, and a seamless journey from booking to check-out.

Guest Satisfaction 93

Guest Satisfaction Housekeeping Article Reservations 93

Revenue Hub

OCTOBER 13, 2022

because, with the right answers, you’ll find that repeat bookings come in smoother and more commonly. Communication is key throughout your guest’s stay, but it can be equally important before they arrive for their stay. Keep Communication Clear and Open. Begin the Guest Experience Before They Arrive. Provide Good, Free WiFi.

Communication 85

Communication Article Housekeeping Book 85

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Communicate with guests promptly and professionally. This will help you maximise occupancy and revenue.

Property Management 52

Property Management Maintenance Communication Housekeeping 52