Revenue Hub

JANUARY 26, 2024

However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

Guest Retention 87

Guest Retention Communication Article Guest Satisfaction 87

Hotelogix

OCTOBER 30, 2024

Amenities and Offerings : Providing relevant amenities tailored to guest needslike high-speed Wi-Fi for business travelers or family-friendly activities can significantly improve retention rates  Loyalty Programs: Implementing loyalty programs that reward repeat guests with discounts, upgrades, or exclusive offers can encourage them to return.

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Hotelogix

MAY 16, 2024

Ensure real-time OTA distribution with a Channel Manager OTAs are a significant source of bookings, and you must work with multiple OTAs to drive more indirect bookings. Boost online reach: Automatically update your room availability across all platforms in real time, helping capture every possible booking.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

STAAH

FEBRUARY 13, 2023

ChatGPT reportedly has incredibly human-like communication skills and is even able to write stories, and social media posts, write code, etc. AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. What does AI mean for hoteliers?

Guest Retention 82

Guest Retention Information Book Housekeeping 82

Revenue Hub

SEPTEMBER 6, 2024

True personalization involves integrating tailored interactions both online and on-property, enhancing guest service, fostering emotional connections, and driving loyalty and future bookings. Building emotional connections with guests not only promotes loyalty but also increases the likelihood of cross-category purchases and advocacy.

Guest Retention 84

Guest Retention Article Definition Hospitality Management 84

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

eZee Absolute

SEPTEMBER 20, 2022

Understanding the Different Stages of Hotel Guest Journey. Understanding guests is vital for your hotel. It will help you provide them with a great experience at your property, and in turn maintain or even increase guest retention , thereby boosting your bottom line revenue. Seems Emily has booked your hotel for the stay.

Budgeting 96

Budgeting Reservations Book Article 96