Revenue Hub

JULY 10, 2023

It enables properties to differentiate themselves from the competition by catering to specific audiences, helping to position themselves better for specific traveler profiles, thus creating a competitive advantage. They may be walk-in guests, same-day bookings or guests who book a few days in advance.

Marketing 98

Marketing Special Events Book Article 98

Modern Restaurant Management

JUNE 12, 2024

CRM systems can track customer preferences and dietary restrictions, enabling personalized menu suggestions that cater to individual needs. By harnessing AI for personalization, operators can suggest related items based on customer history and preferences.

Scheduling 189

Scheduling Server Reservations POS Systems 189

Revenue Hub

MAY 17, 2024

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

Marketing 109

Marketing Travel and Tourism Book Information 109

Revenue Hub

APRIL 11, 2023

One example is when a front desk employee receives an inquiry for a hotel room that is fully booked; the employee will tell the guest that the hotel is fully booked and then do nothing else. It is even worse in hotels with extensive meeting spaces when employees tell the customer that the hotel is fully booked.

Book 97

Book Information Reservations Catering 97

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. use their phones exclusively during the research phase of their travel.

Marketing 98

Marketing Book Travel and Tourism Information 98

Revenue Hub

OCTOBER 17, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Concierge 109

Concierge Events Book Catering 109

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Offer multiple payment options, including contactless and mobile payments, to cater to different customer preferences.

Scheduling 158

Scheduling Reservations Communication Training 158

Revenue Hub

OCTOBER 28, 2022

Although occupancy rates and room revenues projection are now approaching 2019 levels, the outlook for ancillary revenue is expected to lag behind due to business travel, meetings, and a slower return of group bookings. Design a section of the website to display offerings and create booking links with photography for a more visual appeal.

Reservations 96

Reservations Book Catering Special Events 96

Revenue Hub

OCTOBER 28, 2022

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”

Special Events 97

Special Events Book Information Reservations 97

SiteMinder

JUNE 12, 2024

For hotels, the ultimate aim of yield management is to increase revenue by leveraging the balance between supply (available rooms) and demand (guest bookings). For instance, if a hotel expects high occupancy due to an upcoming event in the city, they can ensure adequate staffing and inventory to cater to the influx of guests.

Pricing 98

Pricing Book Reservations Events 98

Revenue Hub

AUGUST 22, 2023

In this case, if Jane is traveling with her husband and their children, she may be interested in paying more for connected rooms, activities that apply to different ages, special events, and ancillary services that apply to families. “As a result, technology will be even more critical in a property’s success.”

Special Events 96

Special Events Book Information Reservations 96

SiteMinder

OCTOBER 10, 2023

Discount pricing strategy examples Each discount pricing strategy serves a unique purpose and caters to different market demands. Offer lower rates for guests booking multiple rooms, ideal for group travellers or event attendees. Example: A 10% discount for bookings of 5 rooms or more. OTAs OTAs are a double-edged sword.

Pricing 59

Pricing Guest Satisfaction Book Events 59

SiteMinder

JULY 13, 2024

There are many ways you can approach this, from motivating guests to book directly to offering extended stays, up-sells or extras as well as encouraging guests to become a return visitor. Insights like your competitive set, historical performance, market and guest booking trends, and much more are now available on demand.

Pricing 98

Pricing Book Budgeting Marketing 98

eZee Absolute

MAY 29, 2024

But here’s the good news: with the right approach, you can turn those hotel RFPs into booked events and boost your hotel’s group business. Here’s the scoop: Big Bucks: Group bookings mean serious cash flow for your hotel. RFPs are your gateway to a goldmine of group bookings. So, there you have it.

Events 52

Events Catering Book Budgeting 52

eZee Absolute

AUGUST 31, 2022

Host a special event. Every year, during Diwali, the global hospitality industry witnesses a great surge in bookings. The same report also stated that there has been a 22% increase in domestic travel bookings during the same time of the year. Host a special event. Plan around the gifts.

Special Events 52

Special Events Pricing Events Marketing 52

Les Roches

DECEMBER 30, 2023

The term ‘guest’ conveys a sense of hospitality, emphasizing the warm and personal approach adopted when catering to their needs Customer service is a broader concept that applies when someone purchases goods or services from a business. A clear grasp of products and services can lay the groundwork for successful marketing strategies.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Modern Restaurant Management

AUGUST 2, 2024

Thirty-seven percent said they’re expanding catering operations. Another 25 percent said they were investing in special events and one-off promotions, and 24 percent said they were prioritizing takeout and delivery operations. Recent research data confirms a substantial increase in patrons not arriving for their bookings.

Pricing 100

Pricing Training Marketing Book 100

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Concierge 59

Concierge Events Book Marketing 59

SiteMinder

JULY 4, 2024

A satisfied guest is more likely to book a return stay, and also recommend your property to their friends, family, and peers. However, if guests don’t feel connected to your brand, they could still be ruled by price, location or facilities next time they choose to book a stay. How did you book your stay with us?

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Les Roches

DECEMBER 27, 2023

Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. Introduction In today’s service-oriented world, exceptional guest services are essential.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

7 Shifts

JUNE 16, 2024

Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. You can also offer a custom menu for these special occasions, like party-sized pizzas, party platters, and drink towers.

Marketing 78

Marketing Catering Events Reservations 78

Les Roches

MARCH 16, 2023

Are you passionate about helping people locate high-quality accommodation that caters to their needs? The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget. Do you dream of a career within the luxury travel sector?

Travel and Tourism 52

Travel and Tourism Training Catering Hospitality Management 52

7 Shifts

MAY 23, 2024

During this time, parents are more concerned with buying their children's books and uniforms than spending $20 on a takeout meal. A restaurant scheduling software can help you ensure all tasks are assigned and that your establishment has enough employees to cater to your diners. or "Do you want your drink upsized?"

Pricing 78

Pricing Scheduling Events Marketing 78

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary.

Scheduling 78

Scheduling Events Book Special Events 78

Les Roches

JULY 11, 2023

Similarly, someone attending a party and eating the catered food is a consumer, even if they did not pay for or select the catering package. Special events such as weddings will usually have only a handful of customers but many consumers. Both these types of consumers need to be considered.

Special Events 40

Special Events Customer Service Marketing Catering 40

Modern Restaurant Management

JUNE 3, 2021

percent) consumers say they would be encouraged to visit by special offers on drinks, and more than a quarter would be attracted by drink offers (32.7 percent), special events (31.6 Yet 24 percent will not be booking any sort of travel during the year. Two in five (39.9 percent) or live entertainment (27.0

Download 189

Download Travel and Tourism Sanitation Events 189

7 Shifts

NOVEMBER 9, 2022

If you're catering to young customers looking to make the most of the weekend, use words and visuals that carry a “ seize the day” vibe. Special events such as birthdays and anniversaries also show how much you care about them. Personalization is the key here. Explain a bit more about the offer.

Reservations 78

Reservations Marketing Blog Events 78

Synergy Suite

JULY 20, 2024

Restaurants, in particular, may resort to double shifts during peak seasons or special events when an increased workforce is necessary to handle the customer surge. However, catering and other services may require the use of accounts receivable. People like doing business with those they know and trust.

Bookkeeping 52

Bookkeeping Scheduling Accounting Information 52

Modern Restaurant Management

FEBRUARY 10, 2023

Clickable phone numbers and email make it easier to convert a visit into an inquiry or a reservation booking. Catering and event reservations For restaurants with a bigger operation, catering and events become added revenue streams. Online ordering Delivery and takeout have risen since the pandemic.

Reservations 196

Reservations Information Events Catering 196

7 Shifts

MARCH 30, 2022

Whether you feel like you've tried every advertising tactic in the book, or 2022 is the first time your restaurant has had a dedicated marketing budget, you can implement our restaurant advertising ideas to attract new customers and turn one-time visitors into loyal customers. Sponsor an event by catering it. Image Source.

Marketing 148

Marketing Special Events Accounting Events 148

Hotelogix

JANUARY 31, 2025

Beyond Checkout: Getting the Most Out of Your Hotel Stay Clever Booking Tips When to book: Expedia says you can save up to 20% on hotel rates if you book on a Sunday. Hidden Ways to Upgrade Your Room Tell them about special events. With your stuff stored , you can make the most of your final hours in town.

Communication 100

Communication Demo Special Events Book 100