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It acts as your all-day, every-day salesperson, concierge, and booking agent. The Challenge of Getting Seen and Booked Online More than 700,000 hotels worldwide compete to grab attention, making it harder than ever to stand out online. Let’s look at the important parts of a hotel website that gets more bookings.
STAAH, a leading technology company helping hoteliers unlock their full revenue potential, has unveiled its list of distribution channels that brought the highest booking revenue to hotels across the Oceania region, including New Zealand, Australia and the Pacific Islands. Booking.com held the top spot in New Zealand.
Lets break down the key factors to consider, from booking trends to irresistible offers and targeted promotions. Understanding Easter Booking Trends Timing is Everything To fully capitalise on the Easter holiday, its essential to understand booking behaviour. Typically, they start booking 2 to 3 months in advance.
They land on your hotel’s website, explore your offerings but before they can book, they switch to an OTA and reserve their room there instead. You’ve lost the direct booking. Let’s explore how you can break free, take back control of your direct bookings and grow your revenue. Take your booking engine, for example.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. A channel manager connects your property management system to booking platforms such as OTAs, GDS (Global Distribution Systems), and direct booking engines. Delays can lead to double bookings or lost revenue.
Here is our round up of 8 Success Stories from our Expert Partners outlining revenue growth, increased ADR, occupancy, booking growth, pricing changes and direct channel success. Facing connectivity challenges As a resort catering to predominantly international guests, Batu Karang Lembongan Resort & Spa must ensure seamless operations.
For hoteliers, balancing group and transient bookings is a constant challenge. Understanding group and transient bookings Group bookings : These involve multiple rooms booked together, often for conferences, weddings, or corporate events. Pros and cons of group bookings Pros: Predictable occupancy and revenue stability.
Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.
Below, we’ve combined key ideas to help you drive holiday group sales, boost bookings, and create memorable guest experiences. Create Seasonal Experiences Experiential offerings can set your hotel apart and attract group bookings for holiday celebrations.
Focus on segments showing both high spending patterns and consistent booking frequencies. International guests often book longer stays and spend more on amenities, making them particularly valuable. These data points combine to reveal your most profitable guest segments.
We’ve all heard stories of travelers struggling to find suitable accommodations that cater to their unique needs. Accessible hotel rooms are specially designed spaces that cater to guests with various disabilities or mobility challenges. But how do you actually book one? Reality : Anyone can book and enjoy these rooms!
How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.
In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. The most important factor in achieving this is having a well-integrated booking engine. This technology can transform your website into a powerful tool to attract bookings. Let's explore how this works.
Understanding the difference between online booking and travel agency services is crucial for hotel owners and managers looking to optimize their revenue streams. These platforms provide a self-service model that allows guests to compare prices, read reviews, and book rooms at their convenience.
However, a strategic deployment of technology across the guest journey can improve direct booking incentives, enhance revenue management algorithms, and personalize loyalty offers. Greater upsell opportunities by bundling rooms with bespoke amenities and ancillary services, encouraging more direct reservations.
Expanding to Newer Markets More travelers are now booking hotel rooms by the hour for flexibility and affordability. The hourly booking market, valued at $16.67 It led us to introduce an Hourly Booking module to help an increasing number of hotels to capitalize on this growing trend for enhanced revenue. billion by 2027.
To be very precise, it has shaped the way guests book their accommodations at hotels. If you want to generate incremental OTA bookings well, you need to work with the best of them with a well-thought-out strategy. OTAs charge a specific amount - booking commission that hotels need to pay to OTAs for every booking they receive via them.
A robust booking engine is about more than just accepting reservations. With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment.
Restaurants may also require a deposit on a reservation to ensure you show up. Make a reservation ASAP For major holidays, it’s wise to start looking at least a month and maybe even two months out for a reservation. And once you find the right spot, Do Not Wait to book your table. Popular menu items run out.
Cha Pornea If you want restaurant cooking in your own home, minus the Sternos and steam tables, you’re in luck Historically, there have been two options for dinner parties: You can DIY, or you can cater. Though there are plenty of good catering options out there, the branding sucks. Welcome to the New Catering.
A hotel Booking Engine is an online platform or software that allows customers to search for, view, and book hotel rooms and self-catering accommodation directly on a hotel’s or property’s website. Seamless Booking Process And finally, a seamless booking process is fundamental. should be included.
Facing connectivity challenges As a resort catering to predominantly international guests, Batu Karang Lembongan Resort & Spa must ensure seamless operations. The resort connects to as many as 13 online travel agents (OTAs), uses third-party booking engines, PMSs, the GDS, and other systems.
This was primarily achieved through setting room rates, managing inventory, and optimizing booking channels. Fixed rates and reservationbooks were gradually replaced by dynamic pricing systems, Excel spreadsheets were supplemented by rate-shopping tools, and revenue generation has expanded beyond room sales.
Today’s travelers are looking for more than just a place to stay; they’re seeking convenience, flexibility, and personalized experiences, starting from the moment they book their stay. This diversity in payment preferences underscores the need for hotels to offer a range of options to cater to every guest’s needs.
A hotel reservation system is far more than a booking tool. As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.
Bookings for the Grand Prix began as early as December 2023, significantly impacting hotel demand. This early surge in reservations has led to an unprecedented increase in hotel occupancy rates, with many premium and centrally located hotels reporting near-full bookings months in advance.
Nevertheless, the aging baby boomer generation underscores the need for hotels to better cater to this market gap. As seen in the cruise industry, catering to disabled guests can be highly profitable. Above all, ensuring compliance and training your teams to empathize with these guests is simply the right thing to do.
And to be able to cater to this modernized approach, it is extremely crucial for businesses in the hospitality industry to upgrade their existing on-premise management systems to cloud-based systems. One place for all your needs – roomMaster Anywhere comes with intuitive hotel booking software and channel management software.
In this article, we’ll explore why AI messaging is becoming a must-have for hotels, how it enhances operational efficiency, and how it helps drive direct bookings while reducing reliance on OTA. Hotels that have implemented AI-driven assistant chatbots have seen direct bookings increase by as much as 25%. Let me help!"
If you’re looking for avenues to amplify revenue and create a more loyal guest base, look towards fine-tuning your hotel’s direct booking strategy. Despite increased accessibility by third-party sites, direct bookings have quickly become a preferred method for consumers. Case Study: Hilton ‘Expect Better.
MeetingPackage, the worlds first Meetings & Events Central Reservation System, and iVvy, a leading cloud-based Sales & Catering software provider, today announced a strategic global partnership.
This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector. The significance of integrating Buy Now, Pay Later in your hotel booking engine BNPL has revolutionized how travelers secure their accommodations.
In this digital age, having a hotel-specific booking engine is crucial for driving direct bookings on your website, which in turn impacts profitability while saving vast amounts of money in OTA commissions. This includes your website’s booking engine reservation system.
What are holiday bookings? Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. For hotel managers, effectively managing holiday bookings is crucial.
Bistecca and The Gidley fall into the upper echelon when it comes to spend, which diners are aware of when they book a table. There are three promotions now live that reflect the ethos of each restaurant and cater to what consumers want or have requested in the past. I think there are more venues doing it these days,” says Bradey. “We
In the competitive landscape of the hospitality industry, understanding the psychology behind hotel bookings is not just beneficial—it’s essential. This knowledge equips hotel owners and revenue managers with the insights necessary to tailor their strategies effectively, ultimately leading to increased bookings and enhanced hotel revenue.
Reservation processing. To cater to these situations, restaurants should have a digitized checklist or a recipe management software tool. Reservation Processing. Keeping track of reservations has always proven to be an uphill task for restaurant operators. Relying on reservation technology can help organize the process.
In that case, you can focus on providing amenities that cater to their needs, such as a well-equipped business center or high-speed internet. This includes everything from online booking systems and inventory management to customer relationship management tools. Book a demonstration of our award-winning hotel management software here.
Added details like a curated aromatherapy turndown service, priority spa bookings, and a dedicated wellness concierge provide everything required for an unforgettable stay. Gamification to drive early bookings Gamification can make the booking process more interactive while encouraging early reservations.
Also, provide comfort amenities like mobile charging stations, medical kits, and local food specialties to cater to the needs of diverse visitors, ensuring they have a comfortable and memorable stay. Upgrade Hospitality Solutions Operational efficiency and a seamless guest experience are essential during high-demand periods.
What are mobile bookings? Mobile bookings are now a common method of securing hotel reservations. Guests can easily research and book travel from their smartphones, making mobile bookings incredibly convenient. That’s the magic of mobile bookings. Half of all U.S.
The travel and tourism industry continues to be highly competitive, with people eager to travel again and hotels and chains vying for business against online travel agencies, vacation rentals, and booking sites. According to statistics, more than 90% of travelers will do research online, and 82% will complete their booking online.
Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. Read on to learn more about it from Homelike, the platform of choice for midterm bookings.
NB: This is an article from The Hotels Network , one of our Expert Partners With travel demand on the rise, it’s crucial for hotels to embrace creative marketing techniques that captivate potential guests and motivate them to book directly.
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