SiteMinder

OCTOBER 11, 2022

Duties include greeting guests, making bookings, taking phone requests and managing complaints. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. This is arguably one of the most important hotel positions. Night duty manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Revenue Hub

OCTOBER 16, 2024

NB: This is an article from SiteMinder , one of our Expert Partners The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system.

Maintenance 91

Maintenance Property Management Article Budgeting 91

SiteMinder

OCTOBER 7, 2024

The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system. Craft a long-term budget that includes a buffer for unforeseen costs and future price rises. “We

Property Management 93

Property Management Maintenance Book Training 93

Hotelogix

FEBRUARY 1, 2024

For small hotels operating on tight budgets, these expenses can be prohibitive. Cost-effectiveness: Cloud solutions are typically more affordable, with pricing structures designed to accommodate the budget constraints of smaller properties. They even have to spend more if they go with a legacy system.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Revenue Hub

MARCH 5, 2024

In the context of hotels, this might include room booking systems, customer relationship management (CRM) software, or point-of-sale (POS) systems that have been in place for many years. For instance, if a hotel’s booking system cannot integrate with the latest online travel agencies (OTAs), it misses out on revenue potential.

Maintenance 95

Maintenance POS Systems Book Article 95

SiteMinder

SEPTEMBER 7, 2023

Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. These include: Resort and amenity fees These fees cover the use and maintenance of on-site facilities like swimming pools, gyms, and spas.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Revenue Hub

OCTOBER 25, 2023

As a hotel owner or manager, you’re continually exploring ways to boost your property’s visibility, manage bookings efficiently, and maximize revenue. They allow hotels to reach a global audience through travel agencies and online booking platforms. By plugging into GDS, hotels gain access to a massive pool of potential guests.

Book 95

Book Reservations Pricing Information 95

Hotel Business

MAY 16, 2024

The most popular commercial options to date are Level 2 and Level 3 chargers that deliver charging capacities of roughly 11kW all the way up to 360kW, providing optimized solutions for a range of needs and budgets. So, it may be in the best interest of businesses to take decisive action that maximizes both affordability and profitability.

Budgeting 104

Budgeting Maintenance Business Development Presentation 104

7 Shifts

AUGUST 10, 2020

Don’t have the budget for any filing products? Manager Log Book If you put your manager log book down on your desk, you run the risk of it becoming another forgotten element in your back office. Featured Resource: Online Manager Log Book Software.

Document 140

Document Scheduling Book Accounting 140

7 Shifts

JULY 31, 2020

Once Mattenga’s switched to 7shifts and integrated their Toast POS, they could easily build schedules that stayed within their target labor percentage with the weekly labor budget tool—allowing them to set sales and labor targets based on their projected sales to efficiently schedule staff. Whenever there are mistakes, it gets documented.

Scheduling 148

Scheduling Document POS Systems Communication 148

Hotelogix

OCTOBER 18, 2023

Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more. 👉Determine your budget for the POS system implementation, including software costs, hardware requirements, training, and support.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Hotelogix

AUGUST 26, 2024

  Reduced Costs : Effective communication among staff prevents costly mistakes, such as double bookings. Better Budgeting : Effective departmental communication helps with better financial planning and budgeting. Better Budgeting : Effective departmental communication helps with better financial planning and budgeting. 

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

OCTOBER 11, 2022

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

7 Shifts

AUGUST 2, 2024

This includes tolls with payroll management features, sales and expense tracking, budget forecasting, and report generation, to name a few. Quickbooks has almost every essential feature your restaurant business needs to keep its books straight. Look for tools that showcase features specifically tailored to the restaurant industry.

Accounting 158

Accounting Bookkeeping Pricing Budgeting 158

Revenue Hub

JULY 26, 2023

For a same day mid-week booking in May, the cheapest room at the Hilton is £260, while the Premier Inn flex rate is £255 (the non-flex, pay now, no change rate is £217). Another factor to consider is business on the books and booking pace. We might expect a bigger difference in price, but there’s not much in it.

Pricing 90

Pricing Book Marketing Article 90

Revenue Hub

MAY 16, 2023

Every dollar of revenue comes at a cost: labor, utilities, supplies, commissions, fees, maintenance, among many others. We all know that guest preferences and behaviors change over time: what they valued yesterday may not be what drives their booking decisions and loyalty today. is anything but trivial.

Budgeting 78

Budgeting Housekeeping Article Maintenance 78

SiteMinder

OCTOBER 10, 2023

This includes fixed costs like rent or mortgage, salaries, and utilities, as well as variable costs like supplies, maintenance, and marketing. Fixed and variable costs – Regularly review both fixed and variable costs, including staffing, utilities, maintenance, marketing, and distribution costs.

Pricing 59

Pricing Maintenance Marketing Communication 59

Boutique Hotelier

JANUARY 16, 2023

Of course, there is one problem with trend pieces such as this and that is most people don’t have the luxury of a massive bathroom in their house or the budget to update their bathroom every year. Swapping out tiles for stone slabs will make cleaning your shower much more low-maintenance, as you will no longer need to worry about grout.

Maintenance 86

Maintenance Definition Budgeting Book 86

Hotel Business

DECEMBER 15, 2022

Some third-party booking companies, like Expedia, have added “electric vehicle charging” as a specific search filter on their websites. Here’s an overview of what the process generally looks like for a hotel: The first step is to set a budget. Hotels should explore all applicable incentive programs to maximize their budget.

Budgeting 59

Budgeting Maintenance Download Reservations 59

Hotel Business

JUNE 4, 2024

The anticipated gains are so substantial that by 2029, nearly half of hospitality organizations are expected to earmark as much as 25% of their IT budgets for automation of services and processes, aiming to increase efficiency by 85%.

Maintenance 69

Maintenance Guest Satisfaction Property Management Housekeeping 69

SiteMinder

OCTOBER 1, 2024

For example, automating room availability updates, housekeeping schedules, and maintenance requests ensures efficiency, leading to better staff management and faster service. Implementing automated upselling during booking or check-in can further increase your average revenue per guest.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Revenue Hub

DECEMBER 8, 2023

This necessitates a shift to technology infrastructure that supports keyless room entry, virtual check-ins, guest notifications, mobile tipping, and bookings. This allows for proactive maintenance, saving money in the long run. Additionally, hotels should consider creating experiences compatible with an increasingly hybrid workforce.

Travel and Tourism 96

Travel and Tourism Procurement Maintenance Information 96

7 Shifts

JULY 16, 2021

Maintenance, too, is often included in rental agreements. The downsides to this are that maintenance costs are also covered by you. In his classic book, Setting the Table, Danny Meyer outlined his process for hiring at Union Square Hospitality Group—the 51% solution. Coffee Shop Technology. Prioritize fit over skill.

Scheduling 183

Scheduling Marketing POS Systems Pricing 183

SiteMinder

OCTOBER 10, 2022

As a low budget option, there are usually no additional facilities in the hotel and no type of room service. Two star hotels are still relatively basic and low budget but the standards and services will be a little higher. Three star hotels are not budget options and therefore guests will expect high quality customer service.

Travel and Tourism 72

Travel and Tourism Budgeting Catering Concierge 72

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Serviced Apartments

OCTOBER 13, 2022

As a result, the company is currently on track to exceed the 2022 budget of £13.2 Sherpa, whose platform includes maintenance, cleaning and operations for property owners, and sister company Festival Flats, 15 hand-picked festival rooms and apartments in Edinburgh and Glasgow, has now become part of ALTIDO’s inventory. million revenue.

Property Management 52

Property Management Maintenance Property Development Budgeting 52

Les Roches

APRIL 13, 2023

Diversification of investment portfolio Resorts, boutique hotels, budget hotels, hostels, extended stay hotels, inns, and suites: the types of hotels available to customers range from high-priced to budget and low-cost. Meanwhile, high-scoring hotels are likely to see more bookings and ROI. Here’s a summary of our key points.

Travel and Tourism 52

Travel and Tourism Maintenance Budgeting Marketing 52

Hotel Business

AUGUST 11, 2023

Guests want to get back to some of the full experience, and menus and cocktail books are part of that. Cost of maintenance and equipment: Maintenance costs have always been challenging since time immemorial in all industries, but in food & beverage, the costs bite more into the lower margin products.

Maintenance 52

Maintenance Catering Pricing Budgeting 52

7 Shifts

NOVEMBER 15, 2024

How do you manage the restaurant’s budget and control costs? A proactive restaurant manager often has backup plans, like alternative suppliers or maintenance contacts, to address these issues quickly. A digital manager log book can make the process easier by allowing team leaders to input and see operational data in real time.

Communication 78

Communication Server Special Events Training 78

SiteMinder

AUGUST 1, 2024

Budget and metrics: How much will you invest in marketing and how will you measure the effectiveness of your campaigns? Sales channels: How you will determine your distribution strategy , whether it’s direct bookings, online travel agents (OTAs), or a combination of both. based on your projected occupancy and service levels.

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

Blue Magnet Interactive

DECEMBER 20, 2023

When renting, any maintenance or property issues become the landlord’s responsibility to address. Bookings That Count: Direct Bookings, Direct Success Effective digital marketing is not just about creating awareness; it’s about converting that awareness into direct bookings.

Marketing 52

Marketing Training Book Budgeting 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? property maintenance) and comparatively low variable costs (e.g., What Makes Hotels Suitable to Apply Revenue Management? What Does the Process of Revenue Management Look Like?

Pricing 52

Pricing Book Budgeting Marketing 52

Hotel Business

SEPTEMBER 15, 2023

This helps you understand if there is market compression or depression that your on-books have not yet reflected, giving you the heads up to course-correct. Future bookings are often the first indicators of whether business is growing or declining. Myth #3: We need to pause rolling out an RMS to focus our budget on marketing.

Special Events 64

Special Events Pricing Accounting Events 64

eZee Absolute

JANUARY 9, 2024

Payment processing solutions can be integrated with your existing systems too, like your hotel PMS, channel manager, booking engine, or restaurant POS. Meets Your Budget: Last but not least, evaluate the total cost of ownership, including setup fees, transaction charges, and ongoing maintenance costs.

Budgeting 59

Budgeting Training Information Communication 59

Les Roches

DECEMBER 7, 2022

Timeliness : Today’s customers expect services, including bookings and check-ins, to be fast and seamless. On the other hand, maintenance staff disappear into the background so as not to intrude on a customer’s experience. Examples of hospitality experiences. While front desk staff should be friendly, helpful and present.

Travel and Tourism 52

Travel and Tourism Customer Service Hospitality Management Book 52

Les Roches

JULY 11, 2023

One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40