Hotelogix

JULY 18, 2024

Update forecasts regularly: This will help you understand the latest market trends, booking patterns, and external factors such as economic changes or seasonal events. Segment your market: To create more precise forecasts, segment your market into different categories, such as business travelers, leisure travelers, group bookings, etc.

Guest Satisfaction 130

Guest Satisfaction Budgeting Book Pricing 130

Revenue Hub

NOVEMBER 9, 2023

As a hotelier or revenue manager, you’re no stranger to the intricacies of managing bookings. NB: This is an article from Topline Revenue , one of our Expert Partners Yet, group bookings present a unique challenge. Fear not, though, because we’re here to guide you through the process of mastering group booking management.

Book 90

Book Pricing Guest Satisfaction Article 90

Revenue Hub

OCTOBER 6, 2023

NB: This is an article from Revinate Ever since the introduction of online travel agencies (OTAs) in the ‘90s, hoteliers have struggled to achieve the optimal distribution mix between OTAs and hotel direct bookings. The state of OTAs and direct bookings The pandemic transformed the booking behavior of today’s travelers.

Book 102

Book Communication Guest Satisfaction Article 102

STAAH

JUNE 11, 2024

Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. On the other side, you have the hotel’s direct channel, their website, which is the most profitable for online booking. Hence, the turn to optimising direct bookings. Why direct bookings matter?

Book 88

Book Travel and Tourism Guest Satisfaction Marketing 88

Hotelogix

NOVEMBER 28, 2024

  Successful hotels focus on understanding and serving specific guest segments instead of trying to be everything to everyone. Focus on segments showing both high spending patterns and consistent booking frequencies. International guests often book longer stays and spend more on amenities, making them particularly valuable.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Hotelogix

NOVEMBER 28, 2024

Managing bookings across multiple channels has become a core part of running a successful hospitality business. It can directly impact revenue, guest satisfaction, and your ability to scale. If a guest books through one platform, your availability on other platforms must reflect this immediately.

Book 130

Book Property Management Reservations Pricing 130

Revenue Hub

OCTOBER 26, 2023

The significance of integrating Buy Now, Pay Later in your hotel booking engine BNPL has revolutionized how travelers secure their accommodations. Rather than requiring an immediate full payment upfront, they can book their stay and choose to spread the cost over several weeks or months.

Book 89

Book Reservations Budgeting Guest Satisfaction 89

Hotelogix

JANUARY 30, 2024

Crucially, the housekeeping department should generate this report before and after each shift, ensuring that the current status of each room - whether occupied, vacant, or ready for new guests - is accurately reflected. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

Hotelogix

OCTOBER 11, 2024

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. The consequences can greatly impact the revenue streams, occupancy rates, and guest satisfaction. This is especially important during peak seasons when every booking is essential.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

Hotelogix

JULY 11, 2024

One major challenge is competing with bigger hotel chains with larger marketing and technology budgets. Additionally, independent hotel owners often find it difficult to access the same resources and budget that larger chains benefit from. Tailor your services and packages to cater to diverse guest preferences.

Pricing 130

Pricing Download Book Budgeting 130

Hotelogix

NOVEMBER 7, 2024

This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. By encouraging guests to book directly through your website, you can keep more of the revenue and build stronger relationships with your guests.

Pricing 130

Pricing Book Events Demo 130

Revenue Hub

MAY 16, 2023

The hospitality industry has experienced significant transformations in recent years, particularly in the way hotel bookings are made. As a hotelier, understanding the pros and cons of both hotel direct bookings and hotel bookings from OTAs is crucial for developing an effective revenue management strategy.

Book 70

Book Pricing Guest Satisfaction Article 70

Hotelogix

OCTOBER 4, 2024

In today’s competitive hospitality industry, managing bookings efficiently can make or break a hotel's success. A channel manager allows you to update room availability, pricing, and bookings across multiple platforms like Booking.com, Expedia, and more—all from one place.

Pricing 130

Pricing Guest Satisfaction Book Demo 130

Hotelogix

AUGUST 6, 2024

Sell via multiple OTAs and focus on selling via your hotel's website and social media pages for incremental direct bookings. Run targeted marketing campaigns to attract high-value guests. Enhanced guest experience: Focus on delivering exceptional guest experiences to drive positive reviews and repeat visits.

Travel and Tourism 130

Travel and Tourism Book Pricing Training 130

Hotelogix

FEBRUARY 1, 2024

For small hotels operating on tight budgets, these expenses can be prohibitive. Time spent navigating a layer on imprecise software options, features, and settings takes up time that could be spent enhancing guest experiences or strategizing on business development. They even have to spend more if they go with a legacy system.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Hotelogix

NOVEMBER 29, 2024

Even before the moment they step foot in your establishment, guests require respectful and expeditious service. This infers check-in should be instantaneous; activities should be simple to book and maintain, and services like transportation or turndown should be professionally handled with deliberate forethought.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

Hotelogix

FEBRUARY 4, 2024

You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here.  Housekeeping A clean and well-maintained room is essential for guest satisfaction.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Revenue Hub

APRIL 23, 2024

NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Finally, resource constraints like budget and skilled personnel limit data management capabilities, especially for smaller hotels. By segmenting guests accordingly, properties can increase revenue and enhance guest satisfaction.

Guest Satisfaction 84

Guest Satisfaction Article Information Budgeting 84

Revenue Hub

SEPTEMBER 25, 2024

In an industry where guest expectations are continuously evolving and operational challenges are becoming more complex, hotels must explore every avenue to drive profitability and enhance guest satisfaction. Addressing these concerns is crucial for convincing senior leaders to prioritize upselling in the hotel budget.

Guest Satisfaction 90

Guest Satisfaction Article Budgeting Property Management 90

Hotelogix

AUGUST 31, 2024

A Global Distribution System (GDS) is a computerized network used by travel agents, online travel agencies, and corporate travel managers to book travel services like hotel rooms, airline tickets, car rentals, and more. GDS is important in the hotel industry as it helps hotels expand their reach, increase bookings, and generate revenue.

Book 100

Book Demo Guest Satisfaction Information 100

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

InnQuest

JULY 10, 2023

Benefits of Hotel Market Segmentation In today’s competitive environment, effective market segmentation recognizes that not all guests have the same needs, preferences or budgets, and that a one-size-fits-all approach is no longer effective. They also prioritize easy access to tourist attractions, beaches and recreational areas.

Marketing 130

Marketing Catering Budgeting Pricing 130

SiteMinder

JULY 24, 2023

Whether they’re travelling for business or leisure, seeking luxury or travelling on a budget, each guest represents a unique opportunity to deliver tailored services and experiences. Budget travellers Budget travellers want to get the best out of their trip.

Budgeting 97

Budgeting Catering Book Guest Satisfaction 97

SiteMinder

FEBRUARY 25, 2024

What is a hotel booking plugin? Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Table of contents Why are booking plugins so powerful? Many hotel booking plugins help with: Easy mobile bookings.

Book 52

Book Reservations Pricing Communication 52

Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends. Transactional marketing in the hotel industry focuses on short-term, one-time interactions with guests.

Marketing 90

Marketing Guest Satisfaction Reservations Book 90

Blue Magnet Interactive

OCTOBER 27, 2023

But where exactly should you channel your funds to maximize visibility and guest engagement? This article unravels the significance of each component of a well-balanced 2024 Hotel Marketing Budget and offers insights into how you can invest wisely. It’s a window through which a global audience views your establishment.

Budgeting 52

Budgeting Marketing Blog Book 52

Hotelogix

AUGUST 26, 2024

By keeping everyone connected, the hotel can provide better service and ensure that guests have a great experience during their stay.    Importance of Effective Interdepartmental Communication in a Hotel Interdepartmental communication is the key to smooth operations and guest satisfaction.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

Hotel Owner

OCTOBER 26, 2022

When integrated in a meaningful and coherent way, wellness can form a fundamental part of a hotel’s success, future-proofing the business without the budget and space constraints of a ‘grand wellness concept’. It needs to have natural light, fresh air and quality equipment that’s clean and well maintained.”.

Procurement 104

Procurement Budgeting Guest Satisfaction Book 104

STAAH

JULY 8, 2024

Accommodation providers can navigate these by leveraging online bookings and digital marketing strategies. Optimize Your Online Presence Website and Booking Engine: Ensure your hotel’s website is user-friendly , mobile-responsive, and optimized for search engines. Focus on local SEO to attract nearby travelers.

Book 52

Book Marketing Pricing Concierge 52

Larry Mogelonsky

OCTOBER 7, 2024

After all, one of the hallmarks of guest satisfaction, and a core part of any hotelier’s duty of care, is whether or not the guest slept well. For instance, even to this day a member of the team calls every guest ahead of their arrival.

Travel and Tourism 130

Travel and Tourism Book Events Guest Satisfaction 130

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

OCTOBER 25, 2023

As a hotel owner or manager, you’re continually exploring ways to boost your property’s visibility, manage bookings efficiently, and maximize revenue. They allow hotels to reach a global audience through travel agencies and online booking platforms. By plugging into GDS, hotels gain access to a massive pool of potential guests.

Book 95

Book Reservations Pricing Information 95

Revenue Hub

NOVEMBER 15, 2022

Yet ADR in UK hotels is still growing, business on the books remains strong and travel sentiment from consumers is positive. If your hotel is not currently considering including new technology in the 2023 budget, below are 5 things you may wish to consider – plus an added bonus: 1 reason NOT to adopt new technology.

Budgeting 52

Budgeting Guest Satisfaction Article Document 52

Revenue Hub

JULY 24, 2023

When used strategically, your data can unlock hidden opportunities and make more informed decisions for budgeting, cost optimisation, marketing, and forecasting – all aspects of which determine the value and profitability of your venue space. This can assist in determining appropriate pricing strategies.

Pricing 85

Pricing Book Events Competitive Analysis 85

Revenue Hub

APRIL 3, 2023

The best way to do this is to effectively manage your budget and follow a data-driven total revenue management strategy. Think about everything that a typical guest experiences when they book a room at your hotel. and post-stay (check-out, guest satisfaction surveys, follow-up emails and promotions, etc.).

Guest Satisfaction 70

Guest Satisfaction Book Reservations Article 70

Revenue Hub

JULY 27, 2023

Subscribe to our weekly newsletter and stay up to date Each approach has unique advantages and challenges, and their applications can significantly impact a hotel’s bottom line, guest satisfaction, and competitive standing. Generic room pricing can be applied to any hotel, from a generic budget hotel to a generic luxury hotel.

Pricing 87

Pricing Guest Satisfaction Article Blog 87

Hotel Business

SEPTEMBER 9, 2024

Since check-in times are also pretty standard across all guests (3pm check-in time, for example), this causes a further bottleneck with guests sometimes waiting 30 minutes or longer in our larger cities. With the aid of digital services, guests can instead be allowed to complete their check-in remotely, before their arrival.

Guest Satisfaction 111

Guest Satisfaction Budgeting Business Development Marketing 111