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Compliance training as a cornerstone of culture in hospitality

Hospitality Magazine

This year, the Australian hospitality industry has seen a renewed focus on the importance of compliance training and employee well-being. Why ticking the box isn’t enough Traditional, tick-box compliance training often falls short. Want to learn more about Allara Global’s compliance training? Click here.

Training 246
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Standing Out in a Highly Competitive Job Market

Horizon Hospitality

Specific achievements, such as leading a successful restaurant launch or implementing an efficient staff training program, further demonstrate your capacity to excel. Consider sharing case studies or starting a blog to showcase your expertise. Build a Personal Brand In today’s job market, personal branding is critical.

Marketing 130
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Top 5 challenges independent hotels face in marketing their rooms online

Hotelogix

Moreover, these employees are not even well-trained or skilled to sell the rooms online. The problem faced by independents is that most of them are unaware of the importance of reviews and  even those who are aware don’t have well-trained staff to manage guest reviews on review media sites. Are you an independent hotelier?

Marketing 130
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10 Digital Marketing Mistakes Hotels Often Make (and How to Fix Them)

STAAH

In this blog, we will look at ten common digital marketing mistakes hotels make. Regularly publish blogs, guides, and travel tips to boost organic traffic. Train your staff on best practices for handling online crises. We will also give you practical solutions to help you avoid these mistakes.

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How To Increase Your ADR – Part 3 (Take A Walk)

Revenue Hub

Allow them to price-match if a customer calls to say that they have seen a better rate on an OTA (we all know that they are using their commission to undercut us), so put some perimeters in place and give your team the guidance and support they need to secure as many direct bookings as possible (a blog for another day).

Pricing 109
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Guests Have Less Staff Interaction So Each One is More Important

Revenue Hub

NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters. The problem is that most front desk staff no longer receive training in these areas.

Training 108
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6 Steps to Successful Hotel Management

InnQuest

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.