SiteMinder

NOVEMBER 24, 2024

Popular hospitality leadership certifications, programs and courses include: Hospitality leadership course This training focuses on building specific skill sets or gaining specific knowledge within hospitality leadership, like customer service management, strategic decision-making or running a team.

Training 93

Training Communication Workshop Customer Service 93

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction.

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Service that Sells

JUNE 13, 2022

If you execute the SHAQ formula effectively in your quick-service or takeout restaurant, sales will increase. Get More Restaurant Management Tips. The restaurant management section of our blog is dedicated to helping you meet your restaurant management goals. Check it out!

Training 52

Training Blog Service Management 52

Modern Restaurant Management

AUGUST 16, 2021

For more insights on Celtra’s QSR survey, feel free to check out their latest blog – Chew On This: What Diners Are Saying About QSR Marketing. Service Management Group (SMG) published its fourth annual food delivery report: The state of the delivery experience. Key Food Delivery Trends.

Marketing 180

Marketing Pricing Download Presentation 180

Synergy Suite

NOVEMBER 12, 2024

For restaurant industry insiders, from a newbie hourly employee to an experienced restaurant manager, compliance details are embedded through guidelines like the employee handbook and reinforced by training and mobile apps designed for on-the-go learning.

Training 52

Training Demo Sanitation Service Management 52

SiteMinder

FEBRUARY 29, 2024

With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

MAY 8, 2024

These apps integrate functionalities like online booking, check-in/out processes, room service management, and guest feedback into one accessible platform. In today’s competitive market, leveraging such apps can significantly improve the quality of service and operational success of your hotel.

Guest Satisfaction 52

Guest Satisfaction Book Demo Reservations 52