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If you’ve ever wondered how your hotel’s operations could be smoother, faster and more efficient, you’ll enjoy the latest episode of Mews Coffee Corner. We sat down with Maurits Bots from WestCord Hotels and Luka Berger from Flexkeeping to explore how automation is transforming hospitality.
If not, this blog will guide you on achieving this through digitization with the right solutions. It improves coordination between catering, front desk , and housekeeping staff. Yes, optimized banquet space management contributes around 15% to 20% of total earnings. But have you been able to get it right?
Starting a blog can also boost traffic. Sites with blogs tend to rank better in search engines and attract more visitors. Quality blog posts that people want to share on social media can improve SEO and increase engagement. The website should also be mobile-friendly, as most users now browse on phones or tablets.
For which, blogs have become invaluable resources to rely on. To help you navigate the ever-growing blogosphere, we’ve compiled a list of the top 10 hospitality blogs from 2023 that every hotelier must follow. This is where our next blog comes in. Read More What Are Some of The Important Hotel Reports?
This blog helps identify why staff members leave, how to retain them, and how technology, such as that provided by Hotelogix, can aid in creating a loyal workforce. From front desk staff to housekeeping , every team member contributes to the guest experience.
Regularly updating your site with blogs about local events or hidden gems nearby also signals search engines that your website is relevant and engaging. For more details, check out the Hotelogix Blog on Hotel Distribution Channels. Ensure the rooms are spotless, housekeeping is prompt, and service exceeds expectations.
This blog will help you uncover the hidden drains on your margins and give you actionable solutions to reclaim lost profits while keeping your guests happy. Train front desk employees to perform concierge duties, or housekeepers to cover laundry operations during busy hours. This minimizes the need for more hires.
In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to.
This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.
Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. Hotel housekeeping expectations that guests have are common around the world and are quite simple. Add the Personal Touch This is the age of data. So make sure you tick off all the boxes in that department.
The reservations manager leads this department, ensuring smooth coordination with other teams like front office and housekeeping. In this blog, well cover everything you need to know about the role of a hotel reservations manager, including the most crucial duties and skills required.
In this blog, we will explore what hotel operations are, why they matter, and how they work. Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. What Is Hotel Operations Management?
T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?
How Hotelogix Can Help Hotelogix, a comprehensive hotel management system, aligns perfectly with the SWOT analysis approach discussed in this blog. Get input : Get thoughts from staff at all levels, including those at the front desk and in housekeeping. Their day-to-day experiences can show strengths and weaknesses you might miss.
Explore: 6 Features to Choose Best Hotel Management System In this blog, we will look at a few signs that might indicate that you need to shift to a better cloud-based one from your existing solution. Read Also: Important KPIs to Measure Hotel Performance 2.
In this blog well cover everything you need to know about the role of a hotel director, including the most crucial duties and skills required. At the core of efficient operations is a property management system (PMS) , which centralises everything from bookings to housekeeping schedules.
This blog covers everything you need to know about it. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Key Pillars of a Guest-centric Cloud Property Management System.
This blog will give you a full overview of unified inboxes and how to achieve a seamless messaging hub at your hotel, enhancing guest experience and efficiency in the process. Table of contents Why is it important for property management to have a unified inbox?
In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc.
A convenient way for guests to tip housekeeping staff, bell staff, valets, and other employees using a digital wallet or payment card on their smartphone. Thank you to our member blogger, youtip, for this informative blog post today. No need to carry cash! payroll, task management, time-tracking, and attendance systems).
In this blog, we will learn everything about the Hotel PMS System. Housekeeping: It connects housekeeping and the front office for better clarity on up-to-the-minute room status. In fact, today, when we say digitization of hotel operations, it indicates the adoption of the Hotel PMS System. Stay tuned.
With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. The hospitality industry is ever-changing.
We speak to hoteliers every day, and the best way I feel to go about this blog is to bring those conversations, their stories, struggles, and victories to you as succinctly as possible. Departments such as front desk and housekeeping, kitchen, and service, need to clearly and effectively communicate with each other at all times.
Subscribe to our weekly newsletter and stay up to date In this blog today, we will look at 10+ ideas to improve guest experience at your hotel. Offer personalized packages Give them different options to contact the hotel staff Let them decide when they need housekeeping 10+ guest service ideas to improve their experience.
In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. A few examples of IoT in action are: IoT detectors may be put in rooms to notify housekeeping when a visitor leaves their room. Don’t believe us?
This blog post will guide you through finding your most profitable guests. These costs increase with each additional guest and can include housekeeping, laundry, utilities, and any other services the guest uses during their stay. Is it as simple as looking at who pays the highest room rate, or is there more to the story?
Here is a blog post about how to calculate profitability per segment. For example, these activities might include marketing, sales, housekeeping, and breakfast. NB: This is an article from Demand Calendar The main reason is to dedicate more resources to finding more guests belonging to this segment to increase profitability.
In this blog, we cover off what you need to know about artificial intelligence (AI) and how it can be applied to your property. Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. Should I be thinking about adopting AI for my property now?
” Staff Performance Evaluation “Create a 10-point checklist for evaluating front office and housekeeping efficiency based on guest feedback and operational performance.”
If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.
Be clean Have your housekeeping staff disinfect and clean the area on a regular basis throughout the day. Read our blog post on successful certificate of occupancy inspect ions. If your space is overcrowded, accidents are bound to happen. Post a sign limiting the number of guests who can work out at one time and monitor the space.
This blog will explain how to do a night audit at a hotel with a cloud-based hotel property management system like Hotelogix. Reconcile room status The night auditor must evaluate and analyze a particular day's occupancy report and the housekeeping room status report to determine a hotel's correct occupancy status.
Subscribe to our weekly newsletter and stay up to date In this blog, we will explore five exceptional examples of hotel managers who have mastered the art of responding to reviews and turned potentially negative experiences into opportunities for excellent guest satisfaction.
Stop With Daily Housekeeping. And as we mentioned before in a recent blog post, there is an ongoing hotel labor crisis in the industry. Stop With Daily Housekeeping Another tactic to overcome the labor crisis and reduce operational costs is to follow Hilton's steps and stop with your daily housekeeping. Table of Content.
In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. Upselling should feel like a helpful suggestion rather than a sales tactic.
This blog dives into 10+ actionable ideas that can help your property stand out, alongside how tools like Hotelogix’s PMS can simplify and elevate your approach. Real-Time Room Updates : Improve housekeeping coordination to ensure clean, ready rooms on time.
Smoking is often not identified until the guest has checked out, necessitating additional housekeeping to restore rooms, or leading to the next guest encountering lingering odors in their room. Thank you to our guest blogger, FreshAir, for this helpful and informational blog.
This blog provides an introduction to hotel market segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment. This may be a goal if reducing housekeeping costs for turning over rooms is on your agenda. Table of contents. Fair share in your market.
It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. About the Writer This blog is written by Kevin Tatem, Regional Director – APAC Kevin holds an outstanding reputation in the tourism space across the Asia Pacific.
If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. Housekeeping department. Hotel housekeeping jobs. Room attendant or housekeeper.
For instance, you may be focusing solely on your housekeeping for one calculation and your food and beverage department for another. In this blog, we’ll cover what it means to build a strong ROI at your hotel and the tools you can use to maximise it. Table of contents Why is hotel return on investment important?
That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. This is where a hotel channel manager comes into play.
What is cost per occupied room in housekeeping? In housekeeping, cost per occupied room has a similar meaning as it does for a hotel generally. It is used to measure the efficiency and cost-effectiveness of housekeeping operations. It calculates the average cost associated with cleaning and maintaining each occupied room.
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