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What is a destination management company (DMC)? Guide for hotels

SiteMinder

They act as intermediaries between customers and service providers, focusing on facilitating travel bookings and reservations. In this blog we’ll cover everything your hotel needs to know about destination management companies. Table of contents Why should hotels work with a DMC?

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A guide to hotel departments, operational areas and building functions

SiteMinder

If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. As the main guest service department in a hotel, front office functions include: Answering phones.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Human resources manager. This involves planning and coordinating patrols, managing surveillance systems, training staff for emergency procedures and supervising all other security job positions at the hotel.