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How to increase guest satisfaction in hotels

SiteMinder

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

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Hotel Revenue Management for Small Hotels [Free-Ebook]

Hotelogix

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. In this blog, we will delve into different aspects of hotel revenue management and explore top tips and tricks to help you optimize your hotel’s revenue potential. 

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How Effective Hotel Inventory Management Strategies Ensure Smooth Operations

Hotelogix

And that's what we are going to discuss today in this blog.  Seasonal Variations: You often experience fluctuations in demand based on seasons or special events.   👉On the other hand, poor inventory management can have far-reaching implications across all operational domains. 

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Hotel rate shopping: How to use rate shopper software

SiteMinder

This blog will give you a full overview of hotel rate shopping and rate shopper tools, which you can use to boost revenue success at your business. This will also boost customer satisfaction because the guest will feel like they are getting value for money. Table of contents Why is hotel competitor rate shopping useful?

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What is discount pricing? Strategy and examples for hotels

SiteMinder

By understanding and employing discount pricing strategically, hotels can maximise revenue, improve guest satisfaction, and enhance their overall brand image. Analysing competitors’ rates and offerings can provide a benchmark, helping hoteliers devise discount pricing that entices guests while maintaining profitability.

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How travel technology is changing for hotels

SiteMinder

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. A user-friendly booking engine with a secure payment gateway can significantly enhance direct bookings and overall guest satisfaction.

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Expedia Partner Central: The Complete Guide for Hotels

SiteMinder

You can quickly gauge your booking status, helping you keep track of occupancy and upcoming guest arrivals. This section lets you adjust room rates, offering flexibility in response to changing demand or special events. Guest reviews and feedback are also accessible from the dashboard.