InnQuest

AUGUST 8, 2023

In this blog, we have curated the top 4 benefits of seasonal pricing for hotels. Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors. Book a demonstration of our award-winning hotel management software here.

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Pricing Guest Satisfaction Blog Budgeting 220

Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. What is Personalization in Hospitality?

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Catering Guest Satisfaction Book Article 85

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. It can help streamline hotel operations and enhance the guest experience.

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SiteMinder

SEPTEMBER 2, 2024

In this blog, you’ll learn all the tips you need to make upselling a success at your business. Hotel upselling is important because it helps both your hotel and your guest get more out of their stay. Educate your property’s staff Let your staff experience everything you want them to sell so they can adequately explain it to the guest.

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InnQuest

APRIL 6, 2023

Guests want to be able to book a room, check-in, and check out with minimal hassle, and any inconvenience in the process could lead to negative reviews and lost business. Read this blog to know how a cloud PMS can improve the guest experience by streamlining your hospitality processes.

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Information Guest Satisfaction Server Blog 140

InnQuest

JUNE 2, 2023

This blog presents key factors involved in creating a compelling hotel brand identity that will help you resonate with your target audience and set you apart from the competition. Leverage social media platforms, email newsletters and online advertising to connect with potential and existing guests.

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Hotelogix

NOVEMBER 7, 2024

The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

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InnQuest

JULY 17, 2023

As the temperature rises and vacation plans take shape, the summer season presents a golden opportunity for hoteliers to attract a large influx of guests. But how can hotel owners capture their attention and ensure that their property stands out in a sea of options?

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Catering Guest Satisfaction Blog Marketing 130

SiteMinder

JULY 10, 2024

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction. EasyWay helps improve efficiency and guest satisfaction.

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Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to. Night Audit Report The night audit generates key reports for hotel management.

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Revenue Hub

DECEMBER 11, 2023

It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. A guest-centric approach is the only viable pathway to grow revenue and profits in a landscape where traditional revenue enhancement avenues have been fully explored and maximized.

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InnQuest

OCTOBER 25, 2023

They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry. The benefits of chatbots in hotel industry are multifaceted and have a significant impact on both guests and hotel operations.

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eZee Absolute

SEPTEMBER 26, 2024

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. When a no-show occurs, act swiftly and efficiently.

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Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. In this blog, we will delve into different aspects of hotel revenue management and explore top tips and tricks to help you optimize your hotel’s revenue potential. 

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Pricing Download Book Budgeting 130

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  Careful consideration of these features while selecting a POS system can improve operational efficiency and increase guest satisfaction.

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STAAH

JANUARY 2, 2024

As hoteliers, your commitment to guest experience, personalized service, and strategic pricing strategies have never been more critical. In this digital age, a robust online presence stands as the linchpin for driving bookings and attracting guests.

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SiteMinder

SEPTEMBER 10, 2024

This blog will give you a full overview of CPOR at your hotel and how you can manage it effectively. Cost per occupied room is an important metric because it can help you understand how efficient your hotel is and give you ways to improve your revenue management and optimise your profitability.

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SiteMinder

OCTOBER 1, 2024

Hotel automation can make a significant impact on day-to-day operations, providing practical solutions for improving efficiency and guest satisfaction. Management: Beyond efficiency, automation empowers hotels with data-driven insights, allowing owners to make smarter decisions on pricing, occupancy, and guest preferences.

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STAAH

JUNE 6, 2023

3) Enhance your Guest Experience: A user-friendly hotel booking engine simplifies the reservation process, allowing guests to quickly search for available rooms, compare rates, view images and descriptions, and make secure bookings. This ensures that guests have access to real-time data and can make informed decisions.

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SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

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SiteMinder

OCTOBER 14, 2024

Streamlined service requests From room service to housekeeping, digital concierges make it easy for guests to request services with just a few clicks. This simplifies the process for both guests and hotel staff, leading to faster response times and greater guest satisfaction.

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InnQuest

JUNE 8, 2023

Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. That being said, this blog explores the impact of AI on the hospitality industry, leading to unforgettable stays where technology and hospitality intersect. One might wonder, “How is this possible?”

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Maintenance Guest Satisfaction Pricing Marketing 135

eZee Absolute

FEBRUARY 3, 2023

Hotel management software can automate many tasks and provide valuable insights, making it easier for hotels to run efficiently and effectively. In this blog post, we will take a closer look at some of the key features that set eZee’s hotel management software apart, and discuss how they can benefit hotels of all sizes and types.

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eZee Absolute

NOVEMBER 16, 2022

The hospitality industry is now stepping up and installing hotel self-service kiosks in order to provide hassle-free check-ins and other services to its guests. In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. Table of Content.

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SiteMinder

OCTOBER 23, 2023

Some key features of Cloudbeds include a channel manager, booking engine, and property management system. SiteMinder offers solutions to help hotels find the right guests, increase room revenue, boost guest satisfaction and spending, optimise efficiency, streamline payments, supercharge analysis, and more.

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eZee Absolute

JULY 31, 2022

Property management software. At eZee, we have a dedicated blog on ways to increase group bookings at your hotel , do give it a read if you want to learn the nitty-gritty. For example, you can offer incentives to your guests for booking directly with you. You can read the blog mentioned below to learn more.

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SiteMinder

OCTOBER 10, 2023

This synchronisation is vital as it ensures that potential guests always have access to accurate information, thereby enhancing their booking experience and reducing the chances of overbooking or other discrepancies. Set-up & configuration Once you’ve chosen a channel manager, the next step is the setup and configuration.

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SiteMinder

MAY 8, 2024

These tools are catalysts for growth, efficiency, and unparalleled guest satisfaction. By integrating hospitality apps, you can streamline everyday tasks, allowing your team to focus more on delivering exceptional guest service. Nonius Hotel Guest App Offers personalised services from booking to checkout.

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eZee Absolute

SEPTEMBER 5, 2024

A well-crafted booking engine not only simplifies the reservation process for the guests but also gives you control over your bookings, rates, and guest experience. In this blog, we’ll uncover the must-have features of a booking engine that can help you ditch those pesky commissions and start capturing more direct bookings.

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SiteMinder

OCTOBER 5, 2023

Tools like the channel manager can help synchronise bookings across platforms, but they require consistent monitoring to ensure optimal performance. In essence, a well-managed Expedia listing balances promotion with accuracy, ensuring guest satisfaction from booking to stay.

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SiteMinder

AUGUST 29, 2023

This blog will investigate the myriad different hotel costs that all hoteliers should understand at a fundamental level, before delving into tips, tricks and techniques on how to cut those costs and stop them from sapping profits and stunting your hotel’s growth. These include expenses related to electricity, water, heating, and cooling.

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InnQuest

JULY 10, 2023

This informative blog delves into the world of hotel market segmentation strategy, exploring real-world tactics, methods and actionable tips to help connect hotels with their ideal guests. Our goal is not only to help manage your businesses more efficiently but also to provide ongoing support to engender growth and expansion.

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eZee Absolute

AUGUST 29, 2023

From the moment a reservation is made to the final farewell, the intricacies of hotel operations dictate the level of comfort, satisfaction, and delight experienced by each guest. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

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SiteMinder

NOVEMBER 14, 2023

Through this inbox, hotel operators can manage reservations, respond to inquiries, and foster a personalised guest experience before, during and after arrival, all contributing to a more streamlined operational workflow – particularly when integrated with a broader property management system like SiteMinder.

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SiteMinder

NOVEMBER 21, 2023

Its focus is always on boosting revenue, streamlining operations, and ensuring guest satisfaction. Table of contents Innroad and SiteMinder Comparison When it comes to optimising hotel management through software, both Innroad and SiteMinder have their own set of advantages.

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Catering Book Guest Satisfaction Pricing 59

SiteMinder

AUGUST 27, 2024

Here’s how you can do it: Tujia : To list your property on Tujia, start by creating an account and providing detailed information about your property, including high-quality photos, amenities, and pricing. Booking.com : Setting up a listing on Booking.com is straightforward.

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SiteMinder

JULY 23, 2023

Availability: The dates when the property is open for bookings, indicating its current and future availability. Reviews: Feedback and ratings from previous guests, giving insights into the property’s quality and the host’s hospitality. Table of contents Why should hotels create a listing on Airbnb?

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