Hotelogix

AUGUST 13, 2024

This approach not only helps hotels meet and exceed guest experience but also optimizes their revenue potential. In this blog, we will delve into the concept of ABS, how it differs from traditional room selling, its advantages, and the steps to implement it successfully in your hotel. What is Attribute-Based Selling in Hotels?

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Guest Satisfaction Pricing Book Demo 130

Hotelogix

OCTOBER 30, 2024

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. This blog explores the importance of customer retention, the factors influencing it, and the latest trends that affect retention rates in the hotel sector.

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Communication Guest Retention Demo Guest Satisfaction 130

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. The process of selecting a destination takes time. Choosing a destination takes time.

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Revenue Hub

SEPTEMBER 26, 2024

So, how can your hotel stand out and create that wow factor for every guest? This blog is packed with practical tips and strategies to help you take your CX from good to absolutely amazing. Ready to dive in?

Guest Satisfaction 101

Guest Satisfaction Article Blog Book 101

InnQuest

AUGUST 8, 2023

In this blog, we have curated the top 4 benefits of seasonal pricing for hotels. Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors. Firstly, What is Seasonal Pricing?

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Pricing Guest Satisfaction Blog Budgeting 220

Hotelogix

FEBRUARY 22, 2024

  Explore: 6 Features to Choose Best Hotel Management System In this blog, we will look at a few signs that might indicate that you need to shift to a better cloud-based one from your existing solution.  Also Read: 10 Best Ways to Enhance your Guest Experience Don't Delay.

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Revenue Hub

JUNE 19, 2024

Generative AI is revolutionising the hospitality industry, offering hotels the power to enhance guest experiences and streamline operations. From boosting guest satisfaction to slashing costs, this technology is a game-changer. In this blog, we’ll dive into how hotels can leverage Generative AI to improve their direct channels.

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Blog Article Guest Satisfaction Reservations 93

Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. What is Personalization in Hospitality?

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Catering Guest Satisfaction Book Article 85

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Pricing 224

SiteMinder

JULY 10, 2024

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction. EasyWay helps improve efficiency and guest satisfaction.

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Guest Satisfaction Pricing Concierge Communication 91

Revenue Hub

AUGUST 14, 2024

Just as a mosaic reveals its beauty through the careful arrangement of individual tiles, a well-constructed data strategy illuminates a clear path to maximizing both guest satisfaction and revenue. Whether it’s at conferences, in blog posts, or on podcasts, the message is clear. A first-party data strategy operates the same way.

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Guest Satisfaction Article Blog Information 89

InnQuest

OCTOBER 17, 2023

As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels.

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Reservations Guest Satisfaction Book Pricing 221

Revenue Hub

OCTOBER 5, 2023

In this blog post, we will outline five strategies backed by research and best practices from other hotels for some inspiration on how to increase your hotel’s review score. #1 1 Prioritize Quality Establish a strong base – prioritize quality and continuous improvement as the core elements of the guest experience. . #2

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Guest Satisfaction Book Article Blog 103

SiteMinder

SEPTEMBER 2, 2024

In this blog, you’ll learn all the tips you need to make upselling a success at your business. Hotel upselling is important because it helps both your hotel and your guest get more out of their stay. Good upselling will increase guest satisfaction and by extension provide your hotel with higher revenue and profitability.

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Guest Satisfaction Book Definition Blog 96

Revenue Hub

JULY 18, 2024

Tapping into guest reviews and social media is a smart strategy that can set your property apart and drive direct bookings. This blog explores how accommodation providers can transform reviews into revenue by utilizing social media to drive direct bookings. Use real guest photos and names (with permission) to add authenticity.

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Book Guest Satisfaction Article Training 78

InnQuest

APRIL 6, 2023

Guests want to be able to book a room, check-in, and check out with minimal hassle, and any inconvenience in the process could lead to negative reviews and lost business. Read this blog to know how a cloud PMS can improve the guest experience by streamlining your hospitality processes.

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Information Guest Satisfaction Server Blog 140

eZee Absolute

SEPTEMBER 26, 2024

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. When a no-show occurs, act swiftly and efficiently.

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Guest Satisfaction Book Communication Front Desk Operations 52

InnQuest

JUNE 2, 2023

This blog presents key factors involved in creating a compelling hotel brand identity that will help you resonate with your target audience and set you apart from the competition. Leverage social media platforms, email newsletters and online advertising to connect with potential and existing guests.

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Guest Satisfaction Blog Book Presentation 131

InnQuest

OCTOBER 25, 2023

They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry. The benefits of chatbots in hotel industry are multifaceted and have a significant impact on both guests and hotel operations.

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Guest Satisfaction Reservations Book Information 130

Revenue Hub

OCTOBER 18, 2023

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. They are a result of a delicate balance between maximizing revenue and providing guest satisfaction.

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Reservations Guest Satisfaction Book Article 91

InnQuest

JULY 17, 2023

As the temperature rises and vacation plans take shape, the summer season presents a golden opportunity for hoteliers to attract a large influx of guests. By providing exciting packages and discounts, you’ll entice guests to choose your hotel as their ultimate summer escape.

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Catering Guest Satisfaction Blog Marketing 130

NV Hotels

SEPTEMBER 13, 2022

An optional prompt allows guests to leave a rating and comments after leaving a tip, providing real-time insights into guest satisfaction. Thank you to our member blogger, youtip, for this informative blog post today. The post Living in a cashless world appeared first on NV Hotels.

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Download Guest Satisfaction Housekeeping Blog 93

Metasphere

JULY 27, 2023

At the core of thriving hotel operations, , Customer Relationship Management (CRM) forms the foundation for building meaningful connections with guests and loyalty members. This blog explores the latest developments in CRM, specifically focusing on AI-powered email marketing, data segmentation, WhatsApp messaging, and personalization.

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Guest Satisfaction Communication Blog Marketing 52

Hotelogix

FEBRUARY 8, 2024

Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond).

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Demo Guest Services Guest Satisfaction Document 147

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to. Night Audit Report The night audit generates key reports for hotel management.

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Housekeeping Reservations Budgeting Book 147

Hotelogix

JUNE 21, 2024

  This blog will discuss everything about Booking Event Orders - what they include, why they are essential, examples, and tips for creating and managing them. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event.

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Events Document Catering Scheduling 130

Hotelogix

OCTOBER 3, 2024

To attract more guests and ensure high visibility, it’s crucial to improve your ranking on these platforms. This blog will provide simple yet effective strategies to help you market your hotel successfully on OTAs, boost your visibility, and increase your bookings. Why OTAs Matter for Hotels?

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Hotel Owner

SEPTEMBER 12, 2023

During the pandemic, she took up a role in digital marketing, and it was during this time that she became well-known in Belfast for her knowledge of the hospitality industry, when she created the blog ‘Staycations NI’.

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Front of House Guest Satisfaction Training Blog 105

Revenue Hub

DECEMBER 11, 2023

It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. A guest-centric approach is the only viable pathway to grow revenue and profits in a landscape where traditional revenue enhancement avenues have been fully explored and maximized.

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Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. In this blog, we will delve into different aspects of hotel revenue management and explore top tips and tricks to help you optimize your hotel’s revenue potential. 

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Revenue Hub

JULY 27, 2023

Subscribe to our weekly newsletter and stay up to date Each approach has unique advantages and challenges, and their applications can significantly impact a hotel’s bottom line, guest satisfaction, and competitive standing.

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Pricing Guest Satisfaction Article Blog 90

Les Roches

AUGUST 23, 2024

Cruise ship manager Oversees daily operations, guest satisfaction and safety on board, manages staff, maintains facilities and coordinates activities and services for passengers. Jordi Salas / Moment via Getty Images Travel writer Produces content about global destinations for magazines, blogs and guides.

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Revenue Hub

AUGUST 1, 2023

Subscribe to our weekly newsletter and stay up to date In this blog, we will explore five exceptional examples of hotel managers who have mastered the art of responding to reviews and turned potentially negative experiences into opportunities for excellent guest satisfaction.

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Revenue Hub

JANUARY 17, 2024

This blog post highlights the challenges and opportunities faced by these types of properties. Profitability and guest satisfaction during the quiet periods require creative marketing strategies and attractive special offers. How can good revenue management succeed here?

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Pricing Guest Satisfaction Article Blog 97

Hotelogix

NOVEMBER 7, 2024

The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

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Revenue Hub

OCTOBER 26, 2023

In this blog post, we’ll delve into why first-party data is important and how, with the right tools, it opens up a world of dynamic possibilities, allowing hoteliers to precisely target their audience, grow their business, and deliver tailored, personalized services. How Can Hoteliers Collect First-party Data?

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Information Guest Satisfaction Book Article 91

Revenue Hub

APRIL 2, 2024

From customized packages to targeted communications, every interaction is an opportunity to attract, delight, and retain the guests who contribute most significantly to your bottom line. Read the full article at Demand Calendar The post Attraction Strategy: Maximizing Revenue per Guest appeared first on Revenue Hub.

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Guest Satisfaction Marketing Article Blog 100