STAAH

JULY 11, 2023

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

Property Management 104

Property Management Front Desk Operations Pricing Reservations 104

SiteMinder

MARCH 25, 2025

A skilled reservations manager can directly influence your revenue by ensuring your rooms are always accurately represented across booking channels, minimising missed opportunities due to errors or delays. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

SiteMinder

OCTOBER 1, 2024

Management: Beyond efficiency, automation empowers hotels with data-driven insights, allowing owners to make smarter decisions on pricing, occupancy, and guest preferences. Automated property management systems (PMS) centralise operations, making it easier to manage resources and reduce waste.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

eZee Absolute

NOVEMBER 16, 2022

In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. It eliminates the need for the front desk as it handles bookings, check-ins/outs, provides room keys, processes payments, and such likes. Eliminate the front desk fuss.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

eZee Absolute

SEPTEMBER 26, 2024

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. Next, reassign the room to minimize lost revenue.

Guest Satisfaction 52

Guest Satisfaction Book Communication Front Desk Operations 52

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

AUGUST 10, 2023

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52