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Hotel reservations manager: Job description and responsibilities

SiteMinder

While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process. They manage reservations, ensure room availability is up to date, and support front desk operations, playing a critical role in guest satisfaction and hotel profitability.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

It typically includes modules for managing reservations, front desk operations, housekeeping, guest communication, accounting, reporting, and more. About the Writer This blog is written by Kevin Tatem, Regional Director – APAC Kevin holds an outstanding reputation in the tourism space across the Asia Pacific.

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Hotel automation: Implementation guide for the future

SiteMinder

By automating these tasks, hotels can ensure rooms are ready for new guests faster, and any maintenance issues are addressed promptly, improving overall operational efficiency. By implementing these systems, hotels can reduce check-in times, increase guest satisfaction, and alleviate the workload on front desk staff. “We

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Hotel Self-Service Kiosk: Why Is It a Must-Have?

eZee Absolute

In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. Eliminate the front desk fuss. A front desk is the trickiest place in any hotel. Can Kiosks eliminate the need for a front desk? Well, let’s make that true! Conclusion.

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Reducing Hotel No-Shows: What It Is and Key Policies To Implement

eZee Absolute

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. Next, reassign the room to minimize lost revenue.

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Eliminate the Hotel Check in Desk - Is It Possible?

Metasphere

But many in the industry argue that the front desk operations are integral to building bonds with guests and providing them with a "feeling" of staying in a hotel. Apart from this, we have discussed the benefits of self check in systems in our earlier blog post that you can take a closer look at if you want to learn more.

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Hotel budget: Steps in the budgeting process for hotels

SiteMinder

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events.