Modern Restaurant Management

SEPTEMBER 10, 2021

Like an arcade in a family restaurant, a house band at a bar or the fish tank at a seafood joint, holograms provide dining guests with an additional wow-factor — something unseen, to be rumored, Instagrammed or blogged about. The advantages of hologram technology aren’t limited to novelty, either.

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Hotelogix

FEBRUARY 17, 2025

In this blog, we’ll learn why hospitality associations are an important element of a prospering business. Professional Development and Training Hospitality associations emphasize the education of industry standards to better improve skills and knowledge within the profession. Does it address your specific challenges and goals?

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SiteMinder

JANUARY 10, 2024

What is hotel training? Hotel training is a custom program designed to give a hotel team the knowledge and skills they need to operate and grow a hotel business. This makes training in hotel industry businesses absolutely key to your success. Quality hotel training makes your business stand out.

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Synergy Suite

JANUARY 14, 2023

Restaurant training is most crucial during restaurant employee onboarding , but shouldn’t be forgotten afterwards. After the initial training period and shadowing is complete, it’s important that the most important areas of knowledge are continuously reinforced. Why is Continued Restaurant Training Important?

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The Restaurant Times

JANUARY 28, 2022

One of the best ways to answer the question is efficient staff training. A well-trained staff saves a restaurant both time and money, which eventually leads to higher profitability. Therefore, you must ensure that your entire staff is provided continuous training so that they remain exceptional in a highly competitive industry.

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Hotelogix

FEBRUARY 28, 2025

According to McKinsey, hotels using AI-driven chatbots save 30% on customer service costs while improving satisfaction scores. Train staff to use AI effectively – Instead of replacing staff, AI can help them handle tasks faster. Hotels that train staff to use AI report a 20% improvement in guest interaction quality.

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Synergy Suite

JANUARY 10, 2023

It’s no secret that running a great restaurant requires great employees, and that the best employees benefit from the best restaurant training. A quality, standardized restaurant training program is an absolutely vital part of any successful multi-location restaurant business. It improves customer satisfaction.

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SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

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Synergy Suite

DECEMBER 22, 2022

While it may seem like something that gets put on the back burner, training your staff should be at the forefront of your mind if you own or manage a restaurant. While at first restaurant training may not seem to directly correlate with increasing sales and revenue, keep in mind that the staff and servers are the first customer touchpoint. .

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Synergy Suite

JANUARY 11, 2023

Creating a training manual will be a completely different process from one organization to the next. Your restaurant training manual is often the very first real exposure a new employee has with your brand and organization, so it should be developed and delivered with consideration and care. Why a Restaurant Training Manual Is Vital.

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STAAH

JANUARY 24, 2023

The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. ChatGPT can be used to automate customer inquiries, streamline customer service operations, and create interactive conversations that can be used for marketing purposes.

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Hotelogix

DECEMBER 13, 2024

In this blog, we will examine a few challenges and opportunities hotels in this segment face while competing with international brands. Leaders in this segment emphasize the importance of understanding local needs, culture, and traditions to engage effectively with domestic customers. "The

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SiteMinder

MARCH 16, 2025

In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings. Staff supervision: The operations manager oversees key departmentsincluding the front desk, housekeeping, and maintenanceensuring that employees are trained, motivated, and working efficiently.

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SiteMinder

MARCH 25, 2025

In this blog, well break down what you need to know about keyless entry, the benefits it brings, and the best ways to implement it at your hotel. The process should be quick, clear, and supported by customer service if needed. Its about removing friction from the guest journey.

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SiteMinder

OCTOBER 13, 2022

Add to this the fact that 78% of people rank great quality service above all else when selecting a hotel, and you have to face up to the task of providing outstanding staff training and leading a strong team. In this blog post, we discuss how to apply hotel staff training programs in a way that benefits your entire organisation.

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Revenue Hub

JANUARY 16, 2023

In this blog, we’ll dive into this versatile technology. This blog was written by humans, not AI. Gen-AI can be used in a number of different areas, such as chatbots, creating art and writing songs, blogs etc. 2021 knowledge base: ChatGPT was trained on information that ends in 2021, so it can produce out-of-date results.

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Revenue Hub

MAY 23, 2023

For hotels, this means personalization at scale, improved productivity and streamlined customer service. For operations: Improved productivity and optimized customer service As more consumers experience the benefits of conversational AI search, they will begin expecting similar experiences when it comes to hotels.

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NCC USA

MARCH 20, 2023

But as Mother’s Day gets closer, you know you need to get your employees trained on your POS system. Being fluent in how to use your POS system empowers your servers to give excellent customer service, allowing you to seat customers quickly and operate your restaurant at peak efficiency.

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Synergy Suite

JANUARY 17, 2023

These team members are typically the first point of contact for customers and are responsible for providing excellent customer service and ensuring that the restaurant operates smoothly. Training Topics for Front-Line Crew Members Training front-line team members is essential for ensuring a smooth and efficient operation.

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LimeTray

FEBRUARY 11, 2025

Running a small restaurant can be challengingmanaging inventory, processing payments, and providing top-notch customer service all at once. But what if you could automate these processes while also improving customer satisfaction and loyalty? Step 4: Include User Training Train your team on the new integration.

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Synergy Suite

JANUARY 20, 2023

As a result, it’s in your best interest to ensure that you have the proper training program for your store and general managers. Note that if you have an assistant general manager role in your restaurants, many of the restaurant training topics here will apply to their training as well.

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Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Net result?

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Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

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Revenue Hub

OCTOBER 5, 2023

In this blog post, we will outline five strategies backed by research and best practices from other hotels for some inspiration on how to increase your hotel’s review score. #1 Providing outstanding customer service is key to garnering positive reviews. 38% increase in bookings.

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Synergy Suite

JANUARY 12, 2023

Understanding how to best train new employees (and provide ongoing training to those with longer tenure) can feel like an endless buffet. But the good news about restaurant training is that just like building your menu, you can make your own training mix for best impact. Methods for Training Employees in Restaurants.

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7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. This goes far beyond training during the first week.

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STAAH

FEBRUARY 13, 2023

Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. In this blog, we cover off what you need to know about artificial intelligence (AI) and how it can be applied to your property. Here’s a list of a few in detail: Chatbots or virtual assistants.

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LimeTray

FEBRUARY 17, 2025

The blog below explores the top cloud-based restaurant POS systems like LimeTray and Revel restaurant POS. Excellent customer support and training. Customization options are somewhat limited. Requires training for full functionality. Customizations can be complex. Pros Cons Simplifies restaurant operations.

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STAAH

AUGUST 1, 2023

Use social media as a way to build relationships with potential guests and provide excellent customer service. Read an in-depth blog on Social Media Marketing 3) Partner with local businesses: Partnering with local businesses such as tourist attractions , restaurants, and shopping centres can help attract more guests to your hotel.

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7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. It also goes a long way in crystallizing your restaurant's reputation for great customer service and experiences.

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Restaurant Engine

JANUARY 27, 2021

Train your staff to promote your lunchtime daily specials during the breakfast and dinner hours. In addition, train them to provide the best customer service possible. Teach them how to serve your diners in a timely manner so your customers can get back to their daily activities.

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Restaurant Engine

AUGUST 26, 2020

You inevitably need to hire more staff, and you’ll need to concentrate on training. The most important thing to remember is to manage your fast growth so you don’t damage your overall reputation with slow service or poor customer service. Is all your extra customer service training working?

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LimeTray

FEBRUARY 17, 2025

From offering faster services to achieving higher precision and improving customer satisfaction, automated ordering systems are revolutionizing restaurants. The blog below examines the reasons to switch to automated ordering systems for restaurants, the key benefits, and how to transition smoothly.

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LimeTray

FEBRUARY 9, 2025

The following blog explores the benefits of integrating restaurant POS systems with inventory and the factors to consider when selecting a POS with inventory solutions. With this level of efficiency, you can focus on what really matters: serving up great food and drinks to happy customers.

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Restaurant Engine

FEBRUARY 24, 2021

Tell me about your customer service experience/training. Describe a difficult customer and how you solved the situation. They are the customer-facing team members who you trust to provide the ultimate in customer service. Don’t forget to invest time in onboarding and training your new waitstaff.

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InnQuest

AUGUST 15, 2023

That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. Support and Training: Look for a provider with excellent customer service and training resources.

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7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. These increasingly popular restaurant employee classes and programs supplement traditional training and equip employees with extensive taste profiling for different types of food and cuisine in addition to beer, wine, and spirit tasting. Cross-contamination. Undercooking.

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