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Mastering Restaurant SOPs: Essential Checklists for Every Operation

Synergy Suite

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

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The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

However, the most common negative results include: Poor Customer Service. The customer suffers the most without a uniform system for the kitchen and the front of the house. Training must outline the ideal customer experience from beginning to end. Guest and Customer Service Principles. Compliance and Safety.

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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

While each role within your food service business has very different day-to-day tasks, there are things that everyone should be trained on, regardless of their role. Customer Service and Sales. Customer service and sales protocol goes beyond just what the wait staff accomplishes during a customer visit.