InnQuest

JANUARY 26, 2023

In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. Hoteliers can use automated revenue management solutions to forecast pricing accurately, ensuring they are ready for high-traffic seasons and events.

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Reservations Housekeeping Property Management Book 136

Modern Restaurant Management

MAY 27, 2022

The links can go to your home page, product pages, customer service page, blogs, or articles, wherever you need them to go! If you're worried about making costly mistakes while including photos of your customers, worry not! Include Webpage Links. You can get more value from your images by including webpage links.

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Marketing Article Download Blog 204

Revenue Hub

JULY 3, 2023

In this blog post, we’ll explore micro-market segmentation, its role in the hotel industry, and its power to revolutionize customer service and marketing. Leisure travelers might value amenities such as spa services, recreational activities, or proximity to tourist attractions.

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Marketing Article Events Blog 98

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Table of contents Why are hotel reservation manager jobs important?

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service.

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Marketing Information POS Systems Demo 227

Revenue Hub

JANUARY 9, 2023

Several factors can influence demand for hotel rooms, including the time of year, local events and attractions, and overall economic conditions. This blog post answers many of the commercial team’s challenges when setting up the most productive forecasting process in a hotel group or an independent hotel.

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Pricing Information Article Blog 98

Hotel Owner

DECEMBER 22, 2022

From website blog pages and social media content to inclusion within property pictures on OTA’s and booking sites. As voice command technology continues to ease the search process and artificial intelligence improves customer service delivery, hotels should ensure that they are clearly listed and findable on google.

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Back of House Book Blog Customer Service 111

STAAH

AUGUST 1, 2023

Share interesting and relevant content such as travel tips, local events, and food recommendations. Use social media as a way to build relationships with potential guests and provide excellent customer service. Group discounts : Offer discounts for group bookings, such as weddings, conferences, or other events.

Customer Service 98

Customer Service Maintenance Book Training 98

Lithos POS

JANUARY 15, 2025

The FIFA World Cup Effect The 2022 FIFA World Cup was a landmark event for Qatar, attracting millions of visitors from around the world. This reduces time spent on manual tasks and allows employees to focus on providing better customer service.

Travel and Tourism 52

Travel and Tourism Marketing Blog Customer Service 52

Les Roches

JANUARY 12, 2024

In event management, technology has evolved from an optional addition to an indispensable element. The quest for unique experiences among event attendees requires seamless solutions capable of accommodating diverse preferences, ensuring rapid responses, and digitizing customer experiences.

Events 52

Events Information Hospitality Management Communication 52

Les Roches

FEBRUARY 21, 2024

Step into the­ future of event planning, whe­re technology developments in the hospitality industry play a crucial role in cre­ating extraordinary experie­nces and event technology have a profound impact on confe­rences and eve­nt management. What is event technology?

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Events Accounting Information Budgeting 52

Restaurant Engine

DECEMBER 28, 2022

Reviews and customer testimonials are powerful marketing tools, and this customer feedback helps encourage others to dine with you. Customer service begins online with your restaurant website. #4: Keep your website updated with fresh content, including blog posts, videos, specials, and event information.

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Information Customer Service Blog Accounting 105

InnQuest

JUNE 8, 2023

Rather than replacing human interaction, AI enables professionals to provide better service while making time for establishing connections. That being said, this blog explores the impact of AI on the hospitality industry, leading to unforgettable stays where technology and hospitality intersect.

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Maintenance Pricing Guest Satisfaction Marketing 135

Les Roches

AUGUST 23, 2024

Event coordinator Organizes and oversees conferences, weddings and festivals, managing logistics from start to finish. Event coordinators need excellent project management and communication skills. Event coordinators need excellent project management and communication skills.

Travel and Tourism 52

Travel and Tourism Event Coordination Blog Customer Service 52

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Scheduling 158

Scheduling Front of House Training Customer Service 158

STAAH

NOVEMBER 22, 2022

If your customer is a regular on Instagram, then that’s where you need to be talking to them! Make sure to make the most during peak seasons, local events, holiday seasons, etc. It covers everyone who is directly or indirectly involved in marketing, selling, or offering customer service for your property.

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Marketing Pricing Book Blog 98

SiteMinder

OCTOBER 11, 2022

Regardless of seniority, these are all customer facing positions and require excellent people skills. The purpose of the role is to ensure that all guests receive high quality customer service. Key attributes include strong people skills, attention to detail, good leadership skills and customer service experience.

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Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

SEPTEMBER 16, 2020

They should talk about these precautions in their blog posts, at the top of the homepage of their website, on their Google My Business listings, and on their Google and social media ads. It is done through the packaging, food presentation and overall customer service. What are some trends you are seeing?

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Marketing Communication Information Reservations 234

7 Shifts

MARCH 16, 2022

High staff turnover has the potential to negatively impact your business's productivity, employee morale and, of course, the quality of product and customer service. Regardless of which suggestions from this blog post you choose to use in your restaurant, it's imperative that you measure the results of your efforts to see if they work.

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Scheduling Server Communication Sanitation 148

7 Shifts

OCTOBER 9, 2019

A mobile app in particular allows customers to create a profile, track their rewards, get exposed to the brand more frequently, and, most importantly, receive new offers. Integrating your mobile app with your POS takes things a step further by helping you gather more meaningful data and provide exceptional customer service.

Marketing 113

Marketing Reservations Accounting Information 113

InnQuest

OCTOBER 25, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. 24/7 Customer Support: Customer service chatbots ensure round-the-clock support for guests.

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Guest Satisfaction Reservations Book Information 130

InnQuest

AUGUST 15, 2023

That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. Support and Training: Look for a provider with excellent customer service and training resources.

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Reservations Book Property Management Information 130

Les Roches

MARCH 23, 2023

This could include hosting events, offering special discounts, or partnering with local attractions to offer package deals. Overall, the best marketing strategy for successful hotel management will involve a combination of initiatives that cater to the target audience, taking customer retention into account while acquiring new patrons.

Marketing 98

Marketing Events Hospitality Management Information 98

The Restaurant Times

JUNE 2, 2020

However, with a focussed strategy, cloud kitchen owners can enhance their customer engagement and retention to make a mark in the industry. This blog post majorly covers different marketing channels, the planning process as well as tips to increase customer retention for dark kitchens. . Work On Your Website .

Budgeting 81

Budgeting Blog Customer Service Presentation 81

SiteMinder

NOVEMBER 22, 2023

Reading travel blogs. Publish blogs about your destination and your property. Increasing discoverability and providing key information with a blog on your website. Guests will be prioritising value for money and the promise of memorable experiences, as well as superior convenience and customer service.

Book 100

Book Blog Information Communication 100

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Customer service in F&B : Skills for engaging with guests, taking orders accurately, and managing dining experiences.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

DECEMBER 28, 2022

Communications managers are usually responsible for creating various marketing and advertising materials, such as web pages, blogs, press releases, newsletters, brochures, newspaper adverts, brochures, and promotional items. Customer service. Customer service can make or break a brand. Public relations.

Communication 52

Communication Blog Customer Service Marketing 52

SiteMinder

OCTOBER 11, 2022

If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. As the main guest service department in a hotel, front office functions include: Answering phones.

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Front of House Maintenance Housekeeping Back of House 59

SiteMinder

AUGUST 1, 2024

This blog will give you a comprehensive guide to creating a business plan for your hotel. online advertising, social media, email marketing, partnerships, events) Marketing messages: What key messages will you communicate to your target audience? Contingency funds: Set aside funds for unexpected events or emergencies.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

eZee Absolute

MAY 29, 2024

But here’s the good news: with the right approach, you can turn those hotel RFPs into booked events and boost your hotel’s group business. And this blog is your secret weapon for mastering the RFP game. Imagine this, a big corporate event is rolling into town, and hundreds of guests need a place to stay. Absolutely!

Events 52

Events Catering Book Budgeting 52

Synergy Suite

JULY 6, 2024

A soft opening is essentially a preliminary event that allows restaurant owners to open their doors to potential customers on a smaller, more controlled scale before the actual launch. Additionally, soft openings can foster word-of-mouth advertising and build a loyal customer base even before the restaurant officially opens.

Customer Service 52

Customer Service Events Training Pricing 52

The Restaurant Times

JANUARY 28, 2022

This blog post will discuss how staff training is critical for improving a restaurant’s business performance in the UAE. Such staff that understands the value of food safety will help your restaurant meet all food safety codes and evade events that can potentially stain the restaurant’s reputation. The Federal Law No.

Training 52

Training Customer Service Blog Marketing 52

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

DECEMBER 7, 2023

That’s why we’ve created this blog: to point you in the right direction and let you know where you should be looking to find help and advice. They can be at times more dense and complex than a blog but the hotel industry can be the same, so tackling some of your business strategies with the help of an eBook is very effective.

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Blog Travel and Tourism Events Download 59

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. With an understanding of your target customers and goals, you can begin to put together a marketing calendar. Create a blog on your website. “It

Marketing 88

Marketing Events Information Download 88

SiteMinder

SEPTEMBER 12, 2022

From a business perspective, the hospitality industry is traditionally divided into five major industry sectors: food and beverage, travel and tourism, lodging, recreation, and meetings and events. If travelling for work, the meetings and events sector may also be relevant. Meetings and events. Business events.

Travel and Tourism 94

Travel and Tourism Book Events Marketing 94

LimeTray

APRIL 29, 2021

Once they do so, use email marketing to your advantage by offering them deals, discount coupons, or inviting them to various events taking place at your restaurant. If you’re introducing seasonal menu items, use this mode of communication to inform your customers of the same. Customer Service.

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Reservations Customer Service Accounting Blog 52