This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. In this blog, we have compiled five tips to boost direct bookings. A dedicated mobile app can enable express check-ins, keyless entries, and on-demand concierge services. Learn more about us here.
What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.
In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innovations by hotels was projected to go up by 50%.
By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. This blog will break down what Visito does, how it works, and why its becoming the go-to AI solution for modern hospitality brands.
That means your marketing strategy needs to be as sharp as a concierges suit. Use video, blogs, and even user-generated content to create a narrative around your hotel. Dont forget your propertymanagement system (PMS) either. Ready to keep up? Heres how: Key Marketing Strategies for USA Hoteliers in 2025 A.
In this blog, we’ll discuss how a hotel chatbot can transform your guest experience. We were aided by SiteMinder because they truly brought about a ‘revolution’ for our property. Table of contents Why are chatbots used in the hotel industry?
This blog will provide a full guide to AI in the hospitality industry for your hotel. – to provide a comprehensive solution that includes propertymanagement, channel management, booking engines, reviews management, and more. Aiosell integrates with various hotel softwares – including SiteMinder!
Market Insight: According to Straits Research , the global hotel management software market was valued at $3.43 Why hotels are shifting to cloud-based PMS (PropertyManagement Systems) : ✔ Real-time data access: Instantly update reservations, room availability, and guest preferences.
Gone are those days when a friendly concierge staff was the peak of personalized service. That being said, this blog explores the impact of AI on the hospitality industry, leading to unforgettable stays where technology and hospitality intersect. Are you curious about the latest trends and impact of AI in the hospitality industry?
One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. They are ideal for quick check-ins, room service orders, and concierge services in smaller establishments. Let's get started.
This blog will give you a comprehensive guide to creating a business plan for your hotel. Here are some key area you may want to mention: Propertymanagement systems (PMS): What PMS are you using to manage bookings, guest information, room inventory, and financial transactions?
In this blog, we’ll uncover the must-have features of a booking engine that can help you ditch those pesky commissions and start capturing more direct bookings. Plus, integration with your propertymanagement system (PMS) keeps your inventory accurate and prevents double bookings, ensuring a smooth reservation process.
How to advertise your Airbnb listings Advertising Airbnb listings , especially for hotel owners and operators with multiple properties or those managing medium-sized groups and chains, requires a strategic and organised approach. Include images of the personalised guest services and amenities.
In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. One such software your property needs is a cloud-based PropertyManagement System (PMS). Let’s jump right in. Let me get that for you.
In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. The most important one is its integration with your propertymanagement system through which it works in sync with your overall hotel data. Well, let’s make that true! Table of Content.
If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. Hotel manager (or front of house manager). Table of contents.
All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Marriott has Mario welcoming guests, Hilton has Connie the concierge, and InterContinental has Dash transporting items between guests and staff. Propertymanagement A.I
Booking engine comparison: 5 must-have features The sign of an excellent booking system for your hotel is built on the cornerstones of these five crucial elements: Propertymanagement system integration A good booking engine fits perfectly with your propertymanagement system. No mix-ups, no extra hassle.
The CTM platform you choose should be capable of integrating seamlessly into your current hotel tech stack to ensure the tool can work with all your other systems, from your propertymanagement system ( PMS ) to your payment processor.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. There are so many tools available now that can help you streamline operations, from propertymanagement systems to revenue management software.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. There are so many tools available now that can help you streamline operations, from propertymanagement systems to revenue management software.
Practical Tips and Examples to Boost Your Bottom Line Train Your Staff: Your front desk staff and concierge are your frontline salespeople. There are so many tools available now that can help you streamline operations, from propertymanagement systems to revenue management software.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content