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Digital concierge: Beginners’ guide for hotels

SiteMinder

What is a digital concierge? A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. Unlike traditional concierges, a digital concierge operates 24/7, ensuring that guests can access information and services at any time.

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AI in the hospitality industry: Guide to artificial intelligence for hotels

SiteMinder

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction. EasyWay helps improve efficiency and guest satisfaction.

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Direct Bookings Made Easy: Must-Have Features in Your Hotel’s Booking Engine

eZee Absolute

A well-crafted booking engine not only simplifies the reservation process for the guests but also gives you control over your bookings, rates, and guest experience. In this blog, we’ll uncover the must-have features of a booking engine that can help you ditch those pesky commissions and start capturing more direct bookings.

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Navigating Online Bookings and Digital Marketing: A Guide for Accommodation Providers

STAAH

Regularly update your blog with engaging and relevant content, such as travel guides, hotel features, and local events. Mobile check-ins, digital room keys, and online concierge services not only streamline operations but also address health concerns, which can be particularly reassuring during uncertain times.

Book 52
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Hospitality Horizons 2024: Navigating the Top Trends

eZee Absolute

From contactless check-in and check-out processes to digital room keys accessed through smartphones, hotels are prioritising the safety and convenience of their guests. The integration of mobile apps and smart devices allows for a streamlined and frictionless experience, reducing physical touchpoints and enhancing overall guest satisfaction.

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Smart hotels: Advantages and best examples

SiteMinder

Smart hotels are revolutionising the hospitality industry by offering guests a level of comfort and convenience that is more advanced than in the past. Smart hotels not only boost guest satisfaction, but can also help hotels become more efficient and profitable via enhanced operations and increased insights.

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The Impact of AI on the Hospitality Industry

InnQuest

Gone are those days when a friendly concierge staff was the peak of personalized service. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. Are you curious about the latest trends and impact of AI in the hospitality industry?