Hotelogix

OCTOBER 18, 2024

In this blog, we will explore what hotel operations are, why they matter, and how they work. Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Hotels are busy places that offer a variety of services to make guests feel welcome.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

SiteMinder

JULY 10, 2024

This blog will provide a full guide to AI in the hospitality industry for your hotel. This includes guest communication, revenue management, reservation management, personalisation, dynamic pricing adjustment, and many more. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. If you’re managing multiple tour operator relationships, keeping up with real-time reservation updates is critical. What is Tourplan?

Reservations 52

Reservations Book Communication Pricing 52

InnQuest

OCTOBER 25, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. These AI-powered assistants can handle routine tasks like reservations and inquiries, reducing the workload on hotel staff.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

Book 130

Book Blog Property Management Housekeeping 130

Modern Restaurant Management

JANUARY 22, 2024

It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly.

Reservations 181

Reservations Customer Service Marketing Pricing 181

eZee Absolute

DECEMBER 10, 2023

I am a little old school when I have to make a hotel reservation. And I hope all the hoteliers who are reading this blog implement the tips for a great hotel website. 2 It’s a source of communication and information Your hotel website is also a channel through which people can reach out to you. Hands down!

Blog 94

Blog Book Information Reservations 94

InnQuest

AUGUST 29, 2023

In this blog, we will discuss how can you turn negative hotel reviews into positive experiences. Understanding the Potent Force of Hotel Reviews The digital age has ushered in a new era of informed consumerism, where potential guests meticulously comb through hotel reviews before making a reservation.

Communication 130

Communication Blog Reservations Training 130

eZee Absolute

SEPTEMBER 26, 2024

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. Are they solo travelers, groups, or business bookings?

Guest Satisfaction 52

Guest Satisfaction Book Communication Front Desk Operations 52

Revenue Hub

MAY 26, 2023

Subscribe to our weekly newsletter and stay up to date In this blog today, we will look at 10+ ideas to improve guest experience at your hotel. Communication Your guests want to be informed and heard, and they want their preferences to be considered. So you need to step up your game to provide an out-of-the-world experience.

Housekeeping 91

Housekeeping Reservations Communication Information 91

Hotelogix

APRIL 18, 2024

We speak to hoteliers every day, and the best way I feel to go about this blog is to bring those conversations, their stories, struggles, and victories to you as succinctly as possible. And what can one expect from guests who have confirmed reservations and yet been denied a room? Well, a vitriolic review is inevitable, is it not?

Blog 130

Blog Communication Definition Book 130

Hotelogix

OCTOBER 18, 2023

This blog will explore why you must gain centralised control over operations and how a Cloud Hotel PMS, with multi-property management capabilities, can help them with this.  And for this, a Central Reservation Office CRO tool is what you need the most.

Property Management 130

Property Management Reservations Blog Book 130

InnQuest

AUGUST 15, 2023

That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences. Each OTA has its own system, interface and requirements for updating room availability, rates and reservations.

Reservations 130

Reservations Book Property Management Pricing 130

Revenue Hub

OCTOBER 27, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. With advancements in technology, chatbots have evolved into sophisticated tools capable of handling intricate tasks.

Reservations 100

Reservations Article Blog Information 100

InnQuest

JANUARY 26, 2023

In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hotelogix

JUNE 10, 2024

This blog will delve into its intricacies and share insights on strategically leveraging this tool while maintaining guest loyalty. Current Systems Integration : Ensure the software integrates seamlessly with your existing Property Management System (PMS), Central Reservation System (CRS), and other tools.

Pricing 130

Pricing Demo Communication Training 130

Synergy Suite

MARCH 21, 2023

Efficiently managing your restaurant’s tables and reservations is a critical aspect that can significantly impact your overall success. A restaurant table management system is a digital platform that automates and centralizes the process of managing table reservations, waitlists, and seating arrangements.

POS Systems 52

POS Systems Reservations Communication Demo 52

SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. It provides features like booking reservations, offering local recommendations, requesting room service, and other guest services.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

SiteMinder

NOVEMBER 14, 2024

It is designed to do everything that you’d expect destination management company software to do: itinerary planning, accounting, reporting and analytics, supplier/partner/client communication, and most importantly for hotels, booking management. Here’s how successful DMCs use these purpose-built solutions.

Book 52

Book Presentation Accounting Communication 52

Hotelogix

FEBRUARY 8, 2024

In this blog, we will look at a few tips and tricks. Invest in training programs that cover the operational aspects of their jobs and teach empathy, communication skills, and problem-solving. It will let you cancel or modify reservations as per guests' preferences. You must adhere to it, right?

Demo 147

Demo Guest Services Guest Satisfaction Document 147

SiteMinder

SEPTEMBER 12, 2024

A hotel chatbot is an AI-powered tool that allows you to communicate instantly with your guests. From streamlining communication to automating routine tasks like booking inquiries, a chatbot offers a seamless way for you to engage with your guests in real time, enhancing both convenience and satisfaction throughout their stay.

Book 52

Book Communication Pricing Property Management 52

Hotelogix

AUGUST 13, 2024

In this blog, we will delve into the concept of ABS, how it differs from traditional room selling, its advantages, and the steps to implement it successfully in your hotel. Ensure that your front desk and reservations teams know the available attributes and can effectively communicate their value to guests.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

Revenue Hub

AUGUST 31, 2023

In this blog, we will discuss how can you turn negative hotel reviews into positive experiences. Understanding the Potent Force of Hotel Reviews The digital age has ushered in a new era of informed consumerism, where potential guests meticulously comb through hotel reviews before making a reservation.

Communication 99

Communication Article Blog Reservations 99

SiteMinder

MARCH 13, 2024

This blog will provide a full guide to hotel booking apps and which ones may be the most useful to sell your inventory on. However, unique channels like Airbnb, Mr and Mrs Smith , or Lastminute.com can also provide strong reservation and revenue opportunities. Table of contents Why should you be aware of the best hotel booking apps?

Book 78

Book Reservations Blog Housekeeping 78

InnQuest

SEPTEMBER 28, 2022

This blog covers everything you need to know about it. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Key Pillars of a Guest-centric Cloud Property Management System.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Les Roches

AUGUST 23, 2024

Tour guides must have excellent communication skills and a deep knowledge of the areas they cover. Event coordinators need excellent project management and communication skills. Jordi Salas / Moment via Getty Images Travel writer Produces content about global destinations for magazines, blogs and guides.

Travel and Tourism 52

Travel and Tourism Event Coordination Blog Customer Service 52

SiteMinder

SEPTEMBER 20, 2022

This blog dives into marketing for hospitality and tourism in a rapidly changing environment and provides an overview of current trends and strategies for hoteliers. It is the relative convenience for guests to make a reservation or decide to stay. Table of contents. This includes rate strategy and discounts.

Book 80

Book Marketing Travel and Tourism Blog 80

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do? How do I log into the Hostelworld extranet?

Communication 52

Communication Reservations Book Guest Satisfaction 52

STAAH

SEPTEMBER 25, 2024

In this blog we understand the cyber security measures taken by STAAH to ensure your peace of mind. to secure data in transit, ensuring safe communication channels. Policy framework: Our stringent data privacy policy exceeds regulatory requirements, safeguarding personal and reservation data stored on AWS Aurora. “It

Maintenance 52

Maintenance Blog Information Book 52

STAAH

SEPTEMBER 25, 2024

In this blog we understand the cyber security measures taken by STAAH to ensure your peace of mind. to secure data in transit, ensuring safe communication channels. Policy framework: Our stringent data privacy policy exceeds regulatory requirements, safeguarding personal and reservation data stored on AWS Aurora. “It

Maintenance 52

Maintenance Blog Information Book 52

SiteMinder

AUGUST 12, 2024

A direct booking website is a website that hotels can use to accept reservations directly from guests, rather than via a third-party booking channel like Booking.com. This blog will take you through the whole process of how a direct booking website works and how to create one for your hotel. What is a direct booking website?

Book 52

Book Reservations Demo Blog 52

SiteMinder

SEPTEMBER 6, 2023

Late bookings are often spontaneous, last-minute, reservations that often come in days, hours or even minutes before the guest’s intended arrival time. This blog will provide a full guide to late and last-minute bookings, and how your hotel can benefit from them. What are late bookings? For late bookings, this is invaluable.

Book 98

Book Reservations Communication Pricing 98

eZee Absolute

SEPTEMBER 5, 2024

A well-crafted booking engine not only simplifies the reservation process for the guests but also gives you control over your bookings, rates, and guest experience. In this blog, we’ll uncover the must-have features of a booking engine that can help you ditch those pesky commissions and start capturing more direct bookings.

Book 52

Book Concierge Reservations Guest Satisfaction 52

Revenue Hub

MAY 14, 2024

Utilising targeted keywords, optimising for local search, and maintaining an active blog can improve your search engine rankings. Utilising data analytics to understand your guests’ habits and preferences allows you to create targeted offers and communications that speak directly to them.

Book 87

Book Guest Satisfaction Reservations Communication 87

SiteMinder

SEPTEMBER 19, 2022

This blog will tell you everything you need to know. Some of the tasks they’ll help your hotel with include making more money per booking, improving guest feedback and review scores, improving guest communication and experience, boosting direct bookings, and more. Apps can help you keep on top of communication and personalisation.

Communication 97

Communication Book Blog Reservations 97

SiteMinder

JUNE 26, 2024

In this blog, we’ll give you a full overview of revenue optimization and some ideas on how you can improve it at your hotel. This is thanks to the advanced technology solutions that exist today such as revenue management systems, central reservation systems, real-time business intelligence tools, channel managers, and more.

Pricing 72

Pricing Book Reservations Blog 72