InnQuest

SEPTEMBER 28, 2022

This blog covers everything you need to know about it. Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Book a demonstration of our award-winni ng hotel management software here. To Wrap It Up.

Property Management 130

Property Management Catering Accounting Housekeeping 130

Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. What is Personalization in Hospitality?

Catering 85

Catering Guest Satisfaction Book Article 85

InnQuest

OCTOBER 17, 2023

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. Hotels should clearly communicate their cancellation policies to guests during the booking process.

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Reservations Guest Satisfaction Book Pricing 221

InnQuest

AUGUST 29, 2023

In this blog, we will discuss how can you turn negative hotel reviews into positive experiences. Invite the guest to share more details about their experience through private communication channels like email or phone. Book a demonstration of our award-winning hotel management software here.

Communication 130

Communication Blog Reservations Training 130

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innovations by hotels was projected to go up by 50%.

Property Management 221

Property Management Communication Book Information 221

InnQuest

JANUARY 26, 2023

In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc.

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Reservations Housekeeping Property Management Book 136

SiteMinder

SEPTEMBER 12, 2024

A hotel chatbot is an AI-powered tool that allows you to communicate instantly with your guests. From streamlining communication to automating routine tasks like booking inquiries, a chatbot offers a seamless way for you to engage with your guests in real time, enhancing both convenience and satisfaction throughout their stay.

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Book Communication Pricing Property Management 52

Hotelogix

NOVEMBER 7, 2024

This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between. Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions.

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Pricing Book Events Demo 130

Hotelogix

JUNE 10, 2024

We have witnessed firsthand the evolving landscape of hotel revenue management. This blog will delve into its intricacies and share insights on strategically leveraging this tool while maintaining guest loyalty. In this context, hotel dynamic pricing is one of the most critical elements. What is dynamic pricing in hotels? 

Pricing 130

Pricing Demo Communication Training 130

Hotelogix

AUGUST 13, 2024

In this blog, we will delve into the concept of ABS, how it differs from traditional room selling, its advantages, and the steps to implement it successfully in your hotel. Upgrade your technology: Implementing ABS requires robust technology to manage the customization process and track inventory.

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Guest Satisfaction Pricing Book Demo 130

SiteMinder

JULY 10, 2024

This blog will provide a full guide to AI in the hospitality industry for your hotel. This includes guest communication, revenue management, reservation management, personalisation, dynamic pricing adjustment, and many more. Aiosell integrates with various hotel softwares – including SiteMinder!

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

InnQuest

AUGUST 15, 2023

This is where a hotel channel manager comes into play. That said, this blog will delve into the world of hotel channel managers, looking into their functions, benefits and the critical role they play in transforming how hotels manage their online presence and enhance guest experiences.

Reservations 130

Reservations Book Property Management Pricing 130

InnQuest

JULY 12, 2023

In today’s interconnected world, social media has completely altered the way we communicate and share our experiences. That said, this blog explores the world of social media, and how to increase summer bookings and give your customers an unforgettable experience through online platforms.

Book 130

Book Blog Marketing Communication 130

SiteMinder

OCTOBER 29, 2024

Tourplan is a comprehensive hotel software solution that simplifies itinerary planning, booking management, and communication between hotels and tour operators. It automates these tasks, allowing properties to reduce manual effort and ensure that bookings are processed accurately. What is Tourplan?

Reservations 52

Reservations Book Communication Pricing 52

eZee Absolute

SEPTEMBER 26, 2024

Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects. Are they solo travelers, groups, or business bookings?

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Guest Satisfaction Book Communication Front Desk Operations 52

SiteMinder

OCTOBER 1, 2024

Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

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SiteMinder

OCTOBER 14, 2024

A digital concierge is a virtual system that assists hotel guests by handling requests, providing recommendations, and facilitating communication with hotel staff. For hotel operators, digital concierges improve operational efficiency by reducing the number of calls and requests that staff have to manage manually.

Concierge 52

Concierge Communication Guest Satisfaction Reservations 52

InnQuest

OCTOBER 25, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. This ability to communicate in guests’ native languages not only fosters trust but also streamlines guest interactions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

STAAH

AUGUST 22, 2023

In this blog, we look at some ways to keep your hotel thriving during these tougher periods. Anticipating your demand The first step to optimise for low occupancy periods is to understand when they happen – forecasting demand is critical to manage it. For instance, if you have a spa on-site, throw in a spa lunch as part of the package.

Travel and Tourism 81

Travel and Tourism Blog Pricing Book 81

SiteMinder

OCTOBER 7, 2024

The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system. There are a number of dedicated tech solutions for multi-property management.

Property Management 52

Property Management Maintenance Book Training 52

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  This integration streamlines communication and data sharing across departments. These insights aid in strategic decision-making and improving services.

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POS Systems Guest Satisfaction Training Front of House 130

InnQuest

AUGUST 3, 2023

Satisfied guests are more likely to become repeat customers, leave positive reviews and recommend the property to others. This blog emphasizes the importance of guest satisfaction in hospitality industry and discusses various strategies to enhance guest satisfaction. Let’s get started! Firstly, Why is Guest Satisfaction Important?

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Guest Satisfaction Book Document Blog 217

SiteMinder

NOVEMBER 14, 2023

The Hostelworld inbox is a communication hub within the Hostelworld (a popular hotel room distribution channel ) extranet platform, designed to facilitate seamless interactions between hoteliers and potential guests. What is the Hostelworld inbox? But what does Hostelworld actually do?

Communication 52

Communication Reservations Book Guest Satisfaction 52

SiteMinder

MAY 16, 2023

Note: The original version of this blog was published by Homelike. You can also manage your own direct booking engine with a channel manager. Try SiteMinder’s channel manager for free today. You can read it here. Reduce double bookings, increase reservations and revenue, and save time!

Book 105

Book Maintenance Scheduling Blog 105

eZee Absolute

FEBRUARY 3, 2023

Hotel management software can automate many tasks and provide valuable insights, making it easier for hotels to run efficiently and effectively. In this blog post, we will take a closer look at some of the key features that set eZee’s hotel management software apart, and discuss how they can benefit hotels of all sizes and types.

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Information Blog Property Management Budgeting 75

SiteMinder

SEPTEMBER 22, 2024

Step 3: Integrate with your current systems Make sure your subscription model integrates smoothly with your existing booking and property management systems. Step 4: Promote your subscription Market your subscription plan effectively by highlighting its benefits across your website, social media, and guest communications.

Book 93

Book Pricing Marketing Reservations 93

eZee Absolute

JANUARY 12, 2023

And when we say technology, a PMS (Property Management System) and POS (Point of Sale) system can be particularly useful tools for managing and organizing hotel operations, improving the guest experience, and enhancing financial management. Integration and data management. Collaboration and communication.

POS Systems 52

POS Systems Training Communication Information 52

SiteMinder

OCTOBER 15, 2023

This blog will explain which channels are the most lucrative for your hotel and how you can maximise revenue using them. A channel manager will allow your hotel to connect to as many channels as you like and list your entire room inventory at the same time. Table of contents Why are online booking channels important for hotels?

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Book Travel and Tourism Reservations Blog 59

eZee Absolute

NOVEMBER 29, 2022

Guest and booking management. Communication. We have a detailed blog on setting up and optimizing your GMB listing. Though the blog is for hotels, the fundamentals remain the same for homestays as well. List your property on all the relevant online travel agencies (OTAs). Communication. Table of Content.

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Book Communication Blog Definition 52

SiteMinder

MARCH 13, 2024

This blog will provide a full guide to hotel booking apps and which ones may be the most useful to sell your inventory on. Little Hotelier in particular is a great option for smaller accommodation providers, as it’s an all-in-one solution that includes a property management system, channel manager, booking engine, and more.

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Book Reservations Blog Housekeeping 78

eZee Absolute

NOVEMBER 18, 2022

Communication strategies. Revenue management. Hotel management system. Communication strategies. If you’re wondering what’s there to improve or change in terms of communication, then it’s the channel. And by including WhatsApp in your hotel’s tech stack, you can level up your communication strategy.

Travel and Tourism 98

Travel and Tourism Communication Catering Blog 98

eZee Absolute

AUGUST 29, 2023

In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. One such software your property needs is a cloud-based Property Management System (PMS). Moreover, a culture of teamwork and clear communication nurtures employee morale and job satisfaction.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

SEPTEMBER 10, 2024

This blog will give you a full overview of CPOR at your hotel and how you can manage it effectively. Cost per occupied room is an important metric because it can help you understand how efficient your hotel is and give you ways to improve your revenue management and optimise your profitability.

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Cost Reduction Housekeeping Guest Satisfaction Pricing 52

eZee Absolute

DECEMBER 27, 2022

Whether you’re a hotel owner, manager, or employee, this blog is for you. Property management systems (PMS). Communicate with guests. Property management systems (PMS). When we talk about hotel automation solutions, a property management system (PMS) holds the first spot in the list.

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Training Reservations Communication Property Management 59

SiteMinder

SEPTEMBER 6, 2023

This blog will tell you everything you need to know about online bookings and how to take advantage of them. This captures all of the guest information, integrates it with the hotel’s property management system, and blocks out that room for the booked period in the hotel’s scheduling.

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Book Travel and Tourism Information Pricing 98

Xotels

NOVEMBER 2, 2021

Communicate & Cross-communicate. package pages and blog posts), which is always beneficial when it comes to SEO. Communicate and Cross-communicate One thing we’ll always keep preaching for is increasing the level of communication between departments and breaking existing silos. bookable options).

Communication 52

Communication Information Housekeeping Article 52

eZee Absolute

SEPTEMBER 5, 2024

In this blog, we’ll uncover the must-have features of a booking engine that can help you ditch those pesky commissions and start capturing more direct bookings. Plus, integration with your property management system (PMS) keeps your inventory accurate and prevents double bookings, ensuring a smooth reservation process.

Book 52

Book Concierge Reservations Guest Satisfaction 52