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If not, this blog will guide you on achieving this through digitization with the right solutions. Banquet operations can fill in the gaps during off-peak times, attracting bookings from corporate clients and private parties. It improves coordination between catering, front desk , and housekeeping staff.
Cost-Effective for Long Stays They can be more affordable for long-term stays, as they often offer lower nightly rates and discounts for extended bookings. Starting a blog can also boost traffic. Sites with blogs tend to rank better in search engines and attract more visitors. Book a Demo with Hotelogix PMS
How do you ensure guests find you, trust you, and book with you in a world dominated by established giants? Guests today search, compare, and book almost entirely online, and your digital presence is what puts you on their radar. It’s the gateway to putting your property on the map and attracting those first bookings.
This blog explores the balance between technology and human touch, highlighting the importance of operational excellence and showcasing how Hotelogix's features can bridge this gap effectively. Cross-Department Collaboration When housekeeping , front desk, F&B, and maintenance teams are aligned in real-time, service becomes seamless.
For which, blogs have become invaluable resources to rely on. To help you navigate the ever-growing blogosphere, we’ve compiled a list of the top 10 hospitality blogs from 2023 that every hotelier must follow. This is where our next blog comes in. Read More What Are Some of The Important Hotel Reports?
But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. It is a maddening reality for many hoteliers. This minimizes the need for more hires.
The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. Handle bookings and cancellations smoothly – No long waiting times, just instant action.
Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. For e.g.: Knowing about a guest’s most-preferred suite at the time of booking is the kind of personal touch guests look forward to. Connect with your guests online once the booking is in place.
Fix Problem Areas : Your old-fashioned booking system might be hurting your bottom line more than you realize. Power study in 2022 showed that hotels with strong brands saw a 38% rise in people's intention to book. A 2023 Expedia report showed that 65% of travelers are more likely to book hotels offering unique experiences.
In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to. Benefits of these reports Here they are.
A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.
T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. To book a demonstration of our award-winning hotel management software , click here.
This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. In a highly competitive industry, even small improvements in service quality can lead to higher occupancy rates and repeat bookings.
In this blog, we will explore what hotel operations are, why they matter, and how they work. Housekeeping Operations Housekeeping is important for guest satisfaction. Importance of Housekeeping: A clean and well-maintained hotel is crucial for guest comfort. Book a Demo with Hotelogix PMS
What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?
This blog covers everything you need to know about it. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Book a demonstration of our award-winni ng hotel management software here.
In this blog, we will learn everything about the Hotel PMS System. Housekeeping: It connects housekeeping and the front office for better clarity on up-to-the-minute room status. Booking Engine: It aids in generating more direct bookings via the hotel's website and Facebook pages. Stay tuned.
In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. Applications of such solutions involve booking engine s, hotel CRM , channel managers, revenue management systems (RMS), etc.
In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. A computerized guest book’s capacity to provide guests with individualized experiences is one of its key advantages. Book a demonstration of our award-winning hotel management software here.
In this blog well cover everything you need to know about the role of a hotel director, including the most crucial duties and skills required. Lead your hotel to success with SiteMinder Run your hotel more efficiently, increase bookings, and make smarter decisionsall from one platform.
Explore: 6 Features to Choose Best Hotel Management System In this blog, we will look at a few signs that might indicate that you need to shift to a better cloud-based one from your existing solution. Read Also: Important KPIs to Measure Hotel Performance 2. critical for 360-degree hotel operation. All
In this blog, we cover off what you need to know about artificial intelligence (AI) and how it can be applied to your property. Bookings optimisation by leveraging AI learning across owned platforms such as your website to understand customer journeys and behaviour better, and provide a more personalised and optimised booking experience.
In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. With tools like a Web Booking Engine , you can present upsell options during the booking process in a subtle, engaging way.
This blog will give you a full overview of unified inboxes and how to achieve a seamless messaging hub at your hotel, enhancing guest experience and efficiency in the process. Learn more The impact of a unified email inbox for hotels Email is still a hugely popular way for guests to book their stay.
Subscribe to our weekly newsletter and stay up to date In this blog today, we will look at 10+ ideas to improve guest experience at your hotel. Offer personalized packages Give them different options to contact the hotel staff Let them decide when they need housekeeping 10+ guest service ideas to improve their experience.
We speak to hoteliers every day, and the best way I feel to go about this blog is to bring those conversations, their stories, struggles, and victories to you as succinctly as possible. One hotelier in Tanzania (now a client), would log into every OTA and update his room inventory whenever there was a booking or a cancellation.
The hospitality industry is experiencing a constant surge in online hotel bookings in today’s fast-paced and interconnected world. As booking platforms and OTAs grow, the need for a channel management system has become important for hotel owners and managers now more than ever.
This blog will explain how to do a night audit at a hotel with a cloud-based hotel property management system like Hotelogix. Reconcile room status The night auditor must evaluate and analyze a particular day's occupancy report and the housekeeping room status report to determine a hotel's correct occupancy status.
Here is a blog post about how to calculate profitability per segment. For example, these activities might include marketing, sales, housekeeping, and breakfast. It can be used to determine the number of guests that need to be booked to break even or achieve a desired level of profitability.
This blog dives into 10+ actionable ideas that can help your property stand out, alongside how tools like Hotelogix’s PMS can simplify and elevate your approach. Examples: Send pre-arrival emails to confirm bookings and offer assistance. Hoteliers must deliver all this while managing the complexities of daily operations.
With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. The hospitality industry is ever-changing.
For instance, you may be focusing solely on your housekeeping for one calculation and your food and beverage department for another. In this blog, we’ll cover what it means to build a strong ROI at your hotel and the tools you can use to maximise it. Table of contents Why is hotel return on investment important?
NB: This is an article from TrustYou It’s no longer a matter of debate – in the world of hospitality, guest reviews have a signficant impact on a hotel’s reputation and future bookings. That’s why it is crucial for hotel managers to respond to reviews with professionalism, empathy, and promptness.
The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).
Some differences between hotel guests are obvious, and others are as small as their booking channel preferences or tendency to spend additional money on-site. This blog provides an introduction to hotel market segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment.
Unlike online travel agencies like Expedia and Booking.com, where you need to book a stay or an experience through the site in order to leave a review, Tripadvisor is an open platform where anyone can leave a review for any hospitality business. This blog will help you understand Tripadvisor reviews and how to optimise them for your hotel.
A secure booking and payment process was a top 3 consideration for 55% when making a booking 62% have higher expectations when it comes to the standard of human-delivered accommodation services? So what can your hotel do right now and in the future to maximise bookings? Want insights delivered straight to your inbox?
They want to skip long lines, book services instantly, and receive personalized experiences without delays. In a world where people can order food, book flights, and pay bills with a tap on their phone, standing at a reception desk filling out forms feels outdated. However, guests today also demand efficiency.
If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. Taking reservations or bookings over the phone. Housekeeping department.
What is cost per occupied room in housekeeping? In housekeeping, cost per occupied room has a similar meaning as it does for a hotel generally. It is used to measure the efficiency and cost-effectiveness of housekeeping operations. It calculates the average cost associated with cleaning and maintaining each occupied room.
This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Housekeeping automation : Using automated systems to schedule and track housekeeping tasks ensures that rooms are cleaned and ready for new guests without delays.
This blog will give you a comprehensive guide to creating a business plan for your hotel. Sales channels: How you will determine your distribution strategy , whether it’s direct bookings, online travel agents (OTAs), or a combination of both. Table of contents Why do you need a good hotel business plan?
Duties include greeting guests, making bookings, taking phone requests and managing complaints. This involves constant analysis of the market as well as negotiating with third party booking platforms. This role oversees all systems used to manage bookings, schedule maintenance and facilitate communications. Hotel housekeeper.
Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Management software that is integrated with a website builder allows you to accept direct online bookings and develop a user-friendly website.
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