Hotelogix

JANUARY 19, 2025

Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. In this blog, we’ll cover everything you need to decide hotel rates smartly, including competition analysis, pricing strategies, and tools to simplify the process.

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Pricing Demo Competitive Analysis Book 100

eZee Absolute

JANUARY 16, 2024

For which, blogs have become invaluable resources to rely on. To help you navigate the ever-growing blogosphere, we’ve compiled a list of the top 10 hospitality blogs from 2023 that every hotelier must follow. This is where our next blog comes in. Read More What Are Some of The Important Hotel Reports?

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Blog Guest Satisfaction Pricing Marketing 102

Hotelogix

JANUARY 19, 2025

If your hotel isn’t easy to find or doesn’t make a great first impression because of poorly optimized listings or outdated marketing strategy can lead to missed bookings and lost revenue. Online Reviews: Trust and Visibility Before booking a room, what’s the first thing a guest does? They check the reviews.

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Marketing Book Budgeting Blog 100

Revenue Hub

MARCH 5, 2024

In this blog post, we shed some light on the pros and cons of such automated response tools: Advantages Efficiency and speed One of the biggest benefits of AI-powered automated response tools is the speed with which they can respond to guest requests. But what are the consequences? appeared first on Revenue Hub.

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Guest Satisfaction Communication Training Information 109

Hotelogix

FEBRUARY 28, 2025

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Years ago, guests called receptionists for every request. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. The result?

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Book Guest Satisfaction Guest Retention Training 130

SiteMinder

MARCH 26, 2025

The aim is to make the stay more enjoyable , encouraging guests to spend more time and money at the hotel and leave with positive memories. This blog will explore all the options available to your hotel and how you can make sure guests are entertained at your property. When done well, entertainment doesnt just keep guests happy.

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Guest Satisfaction Events Book Blog 94

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Where Do Hotel Customers Start Their Booking Journey?

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Book Blog Reservations Information 222

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. It is a maddening reality for many hoteliers.

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Guest Satisfaction Training Housekeeping Scheduling 100

InnQuest

OCTOBER 3, 2023

This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape. This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity.

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Guest Satisfaction Information Property Management Blog 221

InnQuest

OCTOBER 17, 2023

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. They are a result of a delicate balance between maximizing revenue and providing guest satisfaction.

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Reservations Book Guest Satisfaction Pricing 221

Revenue Hub

JULY 18, 2024

Tapping into guest reviews and social media is a smart strategy that can set your property apart and drive direct bookings. This blog explores how accommodation providers can transform reviews into revenue by utilizing social media to drive direct bookings. Combined, they can significantly increase your direct bookings.

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Book Guest Satisfaction Training Article 104

Revenue Hub

MAY 14, 2024

If you’re looking for avenues to amplify revenue and create a more loyal guest base, look towards fine-tuning your hotel’s direct booking strategy. Despite increased accessibility by third-party sites, direct bookings have quickly become a preferred method for consumers.

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Book Guest Satisfaction Reservations Communication 107

SiteMinder

MARCH 24, 2025

It helps properties engage with guests across popular messaging channels like WhatsApp, Instagram, and SMS. With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. How does Visito support guest messaging across platforms?

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Guest Satisfaction Communication Book Blog 52

Revenue Hub

NOVEMBER 9, 2023

As a hotelier or revenue manager, you’re no stranger to the intricacies of managing bookings. NB: This is an article from Topline Revenue , one of our Expert Partners Yet, group bookings present a unique challenge. Fear not, though, because we’re here to guide you through the process of mastering group booking management.

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Book Pricing Guest Satisfaction Article 109

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Pricing 224

InnQuest

AUGUST 8, 2023

In this blog, we have curated the top 4 benefits of seasonal pricing for hotels. During peak seasons, when rooms are in high demand, higher rates can help control the rate of bookings, preventing overbooking scenarios. Book a demonstration of our award-winning hotel management software here. Firstly, What is Seasonal Pricing?

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Pricing Guest Satisfaction Blog Budgeting 220

STAAH

SEPTEMBER 13, 2023

Driving direct bookings is essential for maximizing revenue and maintaining control over your property’s pricing strategies. In this blog, we’ll delve into what Smart Pricing in STAAH SwiftBook is and explore how it can benefit your hotel or property. It encourages longer stays and increases the average booking value.

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Pricing Book Guest Satisfaction Blog 109

SiteMinder

MARCH 25, 2025

A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

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Reservations Housekeeping Guest Satisfaction Book 52

Revenue Hub

MAY 16, 2023

The hospitality industry has experienced significant transformations in recent years, particularly in the way hotel bookings are made. As a hotelier, understanding the pros and cons of both hotel direct bookings and hotel bookings from OTAs is crucial for developing an effective revenue management strategy.

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Book Pricing Guest Satisfaction Article 95

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

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Book Pricing Blog Reservations 98

STAAH

JULY 16, 2024

Tapping into guest reviews and social media is a smart strategy that can set your property apart and drive direct bookings. This blog explores how accommodation providers can transform reviews into revenue by utilizing social media to drive direct bookings. Why Guest Reviews and Social Media Matter?

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Book Training Guest Satisfaction Blog 113

SiteMinder

MARCH 17, 2025

A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.

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Guest Satisfaction Book Blog Information 52

Hotelogix

NOVEMBER 9, 2023

Storing guest data in your hotel management software will help you provide a personalized service to new and existing guests. For e.g.: Knowing about a guest’s most-preferred suite at the time of booking is the kind of personal touch guests look forward to. Ask questions during their stay.

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Housekeeping Book Guest Satisfaction Blog 245

STAAH

AUGUST 13, 2024

Imagine your hotel as the must-book destination everyone’s talking about. That’s the power of the Fear of Missing Out (FOMO)—a crucial driver behind today’s booking behaviors. From check-in to check-out, guests expect a smooth, tech-enhanced experience that feels effortless. According to a study by Expedia , 74% of U.S.

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Book Workshop Pricing Guest Satisfaction 113

Revenue Hub

AUGUST 25, 2023

NB: This is an article from Hotelchamp Not only are travellers increasingly turning to online platforms to book their stays, but hotels also find themselves competing head-to-head with powerful online travel agents (OTAs). Direct bookings have become a desirable objective and for a good reason.

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Book Guest Satisfaction Information Article 98

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays.

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Book Reservations Blog Information 98

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

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Guest Satisfaction Book Communication Catering 52

SiteMinder

MARCH 16, 2025

Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue. A well-managed hotel not only improves guest satisfaction but also directly impacts profitability. With occupancy rates projected to increase by 2.5%

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Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

AUGUST 13, 2024

This approach not only helps hotels meet and exceed guest experience but also optimizes their revenue potential. In this blog, we will delve into the concept of ABS, how it differs from traditional room selling, its advantages, and the steps to implement it successfully in your hotel. What is Attribute-Based Selling in Hotels?

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Guest Satisfaction Pricing Book Demo 130

Revenue Hub

OCTOBER 18, 2023

Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. NB: This is an article from innQuest Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. The question yet remains: is it the right thing to do?

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Reservations Guest Satisfaction Book Article 108

Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. What is Personalization in Hospitality?

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Catering Guest Satisfaction Book Article 107

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. In this blog, we will explore what hotel operations are, why they matter, and how they work. The aim is to create and offer guests an environment where they can relax and enjoy. What Is Hotel Operations Management?

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Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to. Night Audit Report The night audit generates key reports for hotel management.

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Housekeeping Reservations Information Budgeting 147

InnQuest

OCTOBER 25, 2023

They not only enhance guest experiences and drive bookings but also streamline processes, offering a valuable solution to the perpetual staffing challenges in the hospitality industry. Their capacity to engage in natural, conversational interactions has rendered them indispensable for elevating the guest experience.

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Guest Satisfaction Reservations Book Information 130

Revenue Hub

JUNE 19, 2024

Generative AI is revolutionising the hospitality industry, offering hotels the power to enhance guest experiences and streamline operations. From boosting guest satisfaction to slashing costs, this technology is a game-changer. In this blog, we’ll dive into how hotels can leverage Generative AI to improve their direct channels.

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Blog Article Guest Satisfaction Reservations 109

Revenue Hub

OCTOBER 5, 2023

NB: This is an article from TrustYou Very few travelers will book an accommodation without looking at reviews first. Subscribe to our weekly newsletter and stay up to date In the booking phase, travelers filter through the options by looking at hotels with better scores. 38% increase in bookings. stars on a 1–5 scale.

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Guest Satisfaction Book Article Blog 109

Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. In this blog, we will delve into different aspects of hotel revenue management and explore top tips and tricks to help you optimize your hotel’s revenue potential. 

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