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Effective Strategies to Increase Hotel Customer Retention

Hotelogix

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons.

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Hotel Content Marketing: Tips for Guest Acquisition

Hotelogix

This might not be a good thing for hotels because they need some quality content to attract more guests during bad times. HubSpot carried out a study that established the fact that the more customer engagement and bookings take place, the better a business focuses on content marketing ( HubSpot, 2023 ). 

Marketing 100
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ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs

Hotelogix

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Years ago, guests called receptionists for every request. Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. The result?

Book 130
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How To Improve Hotel Revenue Through Guest Loyalty Programs

Revenue Hub

NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date Hotels that prioritize loyalty programs not only retain guests but also benefit from increased bookings, higher spending per guest, and long-term advocacy. This drives revenue while enhancing the guest experience.

Book 109
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AI – what it means and what hoteliers are asking about this technology?

STAAH

In this blog, we cover off what you need to know about artificial intelligence (AI) and how it can be applied to your property. AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. What does AI mean for hoteliers?

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A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights

eZee Absolute

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

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Why Continuous Learning Is Essential To Your Hotel's Success

Blue Magnet Interactive

Your hotel guests change constantly and so do their wants and needs. Ensuring that your hotel evolves along with your guests and paying attention to detail can pay huge dividends in the hospitality industry. The experience begins long before your guests actually arrive in person. Then watch the results fly in.