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Hotel reservations manager: Job description and responsibilities

SiteMinder

A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

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“All in One” Property Management Systems Vs “Best of Breed” Solutions

STAAH

The “HospiTech” space is awash with solutions that promise they are the new panacea or can provide silver bullets to unwary hoteliers; non more so than “All-in-One Property Management System (PMS)” providing channel management and booking engine capabilities (as well as of course managing reservations).

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Reducing Hotel No-Shows: What It Is and Key Policies To Implement

eZee Absolute

“Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving her resort with a significant loss. Her interest was piqued, and our conversation sparked the idea that led me to come up with this blog post. There are a few different types of no-shows.

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Hotel automation: Implementation guide for the future

SiteMinder

Automate your hotel operations with SiteMinder Streamline booking management, guest communications, and dynamic pricing with SiteMinder’s powerful automation tools, helping you save time and increase revenue. Implementing automated upselling during booking or check-in can further increase your average revenue per guest.

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Hotel Self-Service Kiosk: Why Is It a Must-Have?

eZee Absolute

You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. In this blog, I am going to talk exactly about how this is enhancing guest satisfaction and what benefits it has for your property. Eliminate the front desk fuss.

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Hotel budget: Steps in the budgeting process for hotels

SiteMinder

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Include timelines and expected ROI for each project.

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Everything you need to know about a hotel PMS and what it does

SiteMinder

Hotel management software is technology that allows hotel operators and owners to streamline their administrative tasks while also increasing their bookings in both the short and long-term. Your hotel management system is not only important for your own day-to-day operations, but it’s a vital part in improving overall guest experience.