Hotelogix

DECEMBER 17, 2024

This blog highlights why hotel branding matters and shares practical strategies to help your property stand out.   More Direct Bookings, Higher Occupancy Strong branding gives your hotel an edge by encouraging guests to book directly through your website instead of relying on OTAs (Online Travel Agents).

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Pricing Book Marketing Budgeting 130

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. From social media interactions to booking to check-in and check-out, every stage is a chance for the hotel to create a positive and lasting impression.

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Revenue Hub

MARCH 26, 2025

The objective of this blog is to help property managers of all categories and sizes grow their direct booking channels, a job that typically falls on marketing. Starting with the guests Know your audience is what I could have also called this blog. Did they have someone else make the booking on their behalf?

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Hotelogix

NOVEMBER 30, 2023

In this blog, we will look at a few strategies to increase bookings for hotels from OTAs.    Importance of OTAs for hotel booking As online sales channels, OTAs generate about 50% to 55% of hotel bookings. Agency Model: In this model, guests pay the hotel directly upon their stay, even though booked via an OTA.

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Book Pricing Marketing Reservations 147

InnQuest

JULY 12, 2023

In today’s interconnected world, social media has completely altered the way we communicate and share our experiences. It has also become an effective tool for the travel and hospitality industries in maximizing hotel bookings and creating exciting summer adventures for their guests.

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Book Blog Marketing Communication 130

Revenue Hub

MAY 14, 2024

If you’re looking for avenues to amplify revenue and create a more loyal guest base, look towards fine-tuning your hotel’s direct booking strategy. Despite increased accessibility by third-party sites, direct bookings have quickly become a preferred method for consumers.

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Book Guest Satisfaction Reservations Communication 107

Revenue Hub

NOVEMBER 9, 2023

As a hotelier or revenue manager, you’re no stranger to the intricacies of managing bookings. NB: This is an article from Topline Revenue , one of our Expert Partners Yet, group bookings present a unique challenge. Fear not, though, because we’re here to guide you through the process of mastering group booking management.

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Book Pricing Guest Satisfaction Article 109

Revenue Hub

NOVEMBER 27, 2024

NB: This is an article from Bookboost , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date And it is also a key element in your direct bookings strategy. Did you know that Google data predicts that direct bookings can potentially yield up to a remarkable 20% more revenue compared to OTA bookings?

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Book Pricing Article Communication 109

Hotelogix

FEBRUARY 17, 2025

But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. Host corporate events, weddings, or community gatherings.

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STAAH

AUGUST 29, 2023

When it comes to enhancing direct bookings, having a top-notch Booking Engine is just the beginning. Having an effective marketing plan comes into hand to help you drive more bookings. This must form the crux of all your communications and storytelling. Looking for a Hotel Booking Engine? What sets you apart?

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Book Blog Marketing Document 104

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

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Customer Service Training Guest Satisfaction Pricing 224

Revenue Hub

MAY 16, 2023

The hospitality industry has experienced significant transformations in recent years, particularly in the way hotel bookings are made. As a hotelier, understanding the pros and cons of both hotel direct bookings and hotel bookings from OTAs is crucial for developing an effective revenue management strategy.

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Book Pricing Guest Satisfaction Article 95

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. This blog will break down what Visito does, how it works, and why its becoming the go-to AI solution for modern hospitality brands.

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InnQuest

OCTOBER 17, 2023

Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels.

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Reservations Book Guest Satisfaction Pricing 221

SiteMinder

MAY 16, 2023

Note: The original version of this blog was published by Homelike. Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. You can read it here.

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SiteMinder

NOVEMBER 24, 2024

Effective communication: The ability to clearly convey information to team members and guests. ” A webinar on “Effective Leadership Communication.” We’re getting more bookings since using SiteMinder. Creativity and adaptability: The ability to develop innovative solutions and adjust to changing circumstances.

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Training Communication Workshop Customer Service 93

STAAH

AUGUST 13, 2024

Imagine your hotel as the must-book destination everyone’s talking about. That’s the power of the Fear of Missing Out (FOMO)—a crucial driver behind today’s booking behaviors. The key trend here is exclusivity—offering something that guests can only get by booking directly through your website.

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Book Workshop Pricing Events 113

SiteMinder

SEPTEMBER 6, 2023

What is the online booking process? The online hotel booking process is how guests book and pay for a stay at your hotel. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

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InnQuest

AUGUST 11, 2022

T his blog covers everything you need to know about roomMaster Anywhere – From securing bookings and streamlining operations to managing a workforce and enhancing the guest experience, there’s a lot that goes behind efficient property management. What are the key highlights and benefits of roomMaster Anywhere?

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SiteMinder

DECEMBER 3, 2023

What are holiday bookings? Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. For hotel managers, effectively managing holiday bookings is crucial.

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Book Pricing Reservations Budgeting 105

SiteMinder

DECEMBER 8, 2024

A unified inbox allows you to combine all of your communications into a single view. Some inboxes may even be designed specifically for accommodation businesses and be able to unify different types of communications such as email, sms, and messaging apps. What is a unified inbox?

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Communication Property Management Accounting Blog 52

Revenue Hub

JULY 28, 2023

NB: This is an article from Net Affinity Not only this, but it looks like direct bookings for summer 2023 are aligning with 2022 levels, and also are continuing to significantly outperform all other channels’, including Booking and Expedia. For content marketing ideas, take a look at this blog. Hurrah for independent hotels!

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Book Travel and Tourism Article Marketing 92

SiteMinder

MAY 25, 2023

Additional data shows that over 80% of travel bookings are abandoned, compared to the general average of around 70%. The bottom line is that hotels can lose millions of dollars in revenue due to abandonment, especially when you also consider that guests may book a room before delaying payment, and then cancelling altogether.

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SiteMinder

DECEMBER 17, 2024

It also states that it generates over 450 million bookings per year. This blog will take a deep-dive into the importance of Amadeus for your hotel, including what it can achieve and how you can make the most of it as part of your distribution and revenue strategies. Fees can be variable and also include an annual fee and booking fee.

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InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. A computerized guest book’s capacity to provide guests with individualized experiences is one of its key advantages. Book a demonstration of our award-winning hotel management software here.

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Property Management Communication Book Information 221

SiteMinder

SEPTEMBER 20, 2022

This blog dives into marketing for hospitality and tourism in a rapidly changing environment and provides an overview of current trends and strategies for hoteliers. Today this primarily means availability across booking channels. Promotion: The conscious mix of activities and chosen frequency of marketing communications.

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SiteMinder

SEPTEMBER 6, 2023

What are online bookings in the hotel industry? Online bookings are the lifeblood of the modern hotel industry. This seamless process is powered by sophisticated yet user-friendly online booking systems, hotel websites, and online travel agencies (OTAs). Online bookings are about both convenience and connection.

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Book Travel and Tourism Information Pricing 98

SiteMinder

MARCH 25, 2025

A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

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7 Shifts

JUNE 3, 2022

Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

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Scheduling Communication Training Book 158

SiteMinder

MARCH 13, 2024

What is a hotel booking app? A hotel booking app is an application or website that travellers use to book a stay at a hotel. Often travellers will use apps via their mobile devices to research, book, and pay for hotel accommodation. Table of contents Why should you be aware of the best hotel booking apps?

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SiteMinder

MARCH 17, 2025

In this blog well cover everything you need to know about the role of a hotel director, including the most crucial duties and skills required. Lead your hotel to success with SiteMinder Run your hotel more efficiently, increase bookings, and make smarter decisionsall from one platform.

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Guest Satisfaction Book Blog Information 52

Revenue Hub

OCTOBER 18, 2023

NB: This is an article from innQuest Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. The key lies in managing overbookings effectively by offering suitable alternatives, compensation, and clear communication to minimize guest dissatisfaction.

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Reservations Guest Satisfaction Book Article 108

SiteMinder

DECEMBER 21, 2023

What is communication in the hospitality industry? Communication in the hospitality industry is the cornerstone of delivering exceptional guest experiences and smooth operational functionality. Your job now is to provide effective communication inside your company on multiple channels to create the best experience for your guests.

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SiteMinder

SEPTEMBER 4, 2024

Hotel conversion is the process of turning potential customers—such as website visitors, online searchers, or inquiries—into confirmed bookings. The process by which you do this can take many forms and this blog will take you through everything you need to know. Table of contents Why are booking conversions important?

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Revenue Hub

OCTOBER 11, 2024

NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Personalization in hospitality has evolved beyond just recognizing a guest’s name — it’s about tailoring services, amenities, and communications to meet individual preferences. What is Personalization in Hospitality?

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Catering Guest Satisfaction Book Article 107

InnQuest

AUGUST 3, 2023

This blog emphasizes the importance of guest satisfaction in hospitality industry and discusses various strategies to enhance guest satisfaction. Baseline client expectations should be documented and explicitly communicated to your whole staff and in all marketing materials. Let’s get started!

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SiteMinder

SEPTEMBER 12, 2024

A hotel chatbot is an AI-powered tool that allows you to communicate instantly with your guests. Integrated into your website, mobile app, or social media, it lets guests ask questions, make bookings, request services, and get personalised recommendations in real time. How does a hotel booking chatbot work?

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