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Cutting-edge client-facing technologies can help hotels not only boost revenue but also adapt to fast-evolving customer preferences. For example, guest demand rose significantly for contactless, self-service and mobile-based solutions, prompting operators to rapidly update their services. For example, 73.4%
Artificial Intelligence bots manage customerservice interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.
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