Synergy Suite

OCTOBER 14, 2024

The company’s customer-centric approach has driven its success, earning recognition not only from its clients but also within the broader technology and restaurant industries. This year, SynergySuite was also honored with several industry awards, including a Best Customer Service Award at the BRIX Holdings brand conference.

Back Office Operations 52

Back Office Operations Customer Service Scheduling Back of House 52

Revenue Hub

JUNE 12, 2023

AI chatbots can reduce customer service costs by up to 30% and have the potential to increase direct bookings by 30%, management platform provider Little Hotelier said. They learn with each interaction, which constantly improves their capability to generate bookings and reduce the number of abandoned transactions.

Marketing 52

Marketing Back Office Operations Book Customer Service 52

7 Shifts

JANUARY 10, 2024

In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. Improved customer service Certain RMS capabilities, such as faster order processing, enhance the customer experience.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

7 Shifts

JANUARY 10, 2024

In some ways, this is the best of both worlds: Customers can enjoy the user-friendly POS experience while management relies on a more robust system for the staff and back office operations. Improved customer service Certain RMS capabilities, such as faster order processing, enhance the customer experience.

Scheduling 78

Scheduling Server Customer Service Back Office Operations 78

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.

Sanitation 227

Sanitation Budgeting Health & Safety POS Systems 227

Modern Restaurant Management

MAY 17, 2021

Adopting the use of digital menus and no-touch check-out limits staff-to-customer touchpoints, while automating back office operations like business insurance and payroll can help streamline operations both for front of house and back. Lead with Compassion.

Back Office Operations 162

Back Office Operations Front of House Customer Service Scheduling 162